HT201272 My purchased item is missing

My purchased item is missing. Some of the app i can downland it. I have to pay it again?

No.
Delete it and redownload it.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • HT201272 Under purchased items in the APP Store, it say that the item you have requested is currently not available in the US store. The item in question is Mountain Lion OS X

    Under purchased items in the APP Store, it say that the item you have requested is currently not available in the US store. The item in question is Mountain Lion OS X which I have already paid for. Any ideas to retrieve this?

    When you submit a podcast you should get an email acknowledging the submission. If you subsequently submit it again you will get an error message saying that it's already been submitted.
    It then has to be assessed by a real person, which can take some time - a couple of weeks seems to be common, but it can be longer: however since March seems an unreasonably long time.
    When it's accepted (or rejected) you should get an email saying so, in the first case giving you a link to the Store page.
    More than that I can't tell you: obviously I don't have access to the inner workings of the Store. You could try asking Support, but I have to say you probably won't get a helpful answer. Go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them.

  • HT201272 my purchased items aren't showing in itunes store. none of them

    I logged into my itunes account to download some of my content from the cloud. nothing's showing.

    Have you tried logging out and back into your account on your Mac's iTunes, and/or closed/reopend iTunes or rebooted your Mac ? Depending upon what country that you are in you might not be able to redownload all of your previous purchases e.g. music, films, tv shows can't be redownloaded everywhere (audiobooks and ringtones are one-time only downloads) - and items may also have been removed from country's store by the content provider.

  • HT201272 cannot purchase item in game with ipad

    Dear Team,
    My problem is i cannot purchase chip in poker  that i download in my new ipad but using my ipad as yesterday still ok but now cannot since i change my debit card detail and this is second time happen to me hope can be solve

    These are user-to-user forums, you are not talking to Apple here. What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • How to recover missing purchased items from my old region???

    Hi,
    Before 2 months ago I'm tried to change my region in the Apple Store and I was have a problem it I can not change the area until the reset my balance to 0 and it was I have a balance of 0.40 pounds, I contacted with the technical support at Apple and they told me should reset your balance to 0, but the balance was only 0.40 pounds and I can not buy any product because that amount is too little, So they suggested me to reset my balance to I can change my region and I have accepted this and they have already reset my balance to 0 and then was able to successfully change the region .
    Now I have another problem which I can't to recover missing purchased items from my old region !!!
    How to recover missing purchased items ????
    Regards,
    Aziz

    You cannot use the iTunes store there any longer just as you can no longer use the food store you used to visit.  Unless you can change your country back to the one you used to use you no longer have access to purchases made there which is why it is important you keep backups of all purchases made there.
    The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store.  You are also restricted to waiting 90 days between country changes.
    E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE

  • Schedule line item data missing in Purchase order form in ECC6.0

    Hi All,
    We are doing ECC6.0 upgradation project . I am trying to print Purchase order in ECC6.0 , all data is coming fine in PO except schedule line item data is missing.
    Same print program and form works fine in 4.7E but schedule line item data missing in ECC6.0.
    Print program is a copy of standard SAP program SAPFM06P and layoutset is a copy of MEDRUCK.
    If anyone knows if there is any OSS note for the standard print program or any solution please let me know.
    Thanks,
    Sonali.

    Resolved on own.

  • I downloaded iTunes 11.1 and when I went to open iTunes after the download, all of my music, podcasts, playlists, etc were missing. The only thing in my iTunes now is my purchased items. Does anyone know how to get my content back in my iTunes?

    I downloaded iTunes 11.1 and when I went to open iTunes after the download, all of my content (music, playlists, podcasts, etc.) was missing. The only thing there is my purchased items. Does anyone know how I can get my content back in my iTunes?

    See Empty/corrupt library after upgrade/crash.
    tt2

  • HT201272 I have deleted a song from my library and want to re-download it.  When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

    I have deleted a song from my library and want to re-download it.  When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

    While you can redownload most past purchases without charge, you can't redownload movies without paying again.  See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

  • HT201272 How do I download previous purchased items from my itunes account to my swapped out ipod touch

    We had to swap my sons ipod touch for a new one due to it being broken. I need to know how to reload the previous purchased items back onto the new one.
    Thanks

    They should be on the computer.  Just sync them as you did the last ipod.
    If you failed to put them on the computer then redownload them using the instruction in the article your reference above.

  • HT201272 My computer died and although most things I bought came back when I logged in with my account,some audiobooks I have purchased are now missing. Ev en itunes tells me I have previously purchased them, but I still can't down load them. Any clues?

    Ym computer died and although most things came back when I logged into my account, some audiobooks I have purchased are now missing. Even itunes tells me I have previously purchased them, but I still can't figure a way to download them. Any clues?
    Thank you in advance

    You cannot redownload audiobooks.
    It has always been very basic to always maintain a backup copy of your computer..  Copy them from your backup copy of your comptuer.

  • HT201272 Season pass notice does not always download.  It does not appear in the purchased items. I am responding to an email stating 'this week's TV show is ready for download'.

    Season pass notice does not always download.  It does not appear in the purchased items. I am responding to an email stating 'this week's TV show is ready for download'.  Any suggestions?

    Been having the same problems all week. And am got a generic, not-at-all-helpful response from my initial inquiry with support, then absolutely no response to my follow-up requests. There seem to be a fair number of people posting this problem, so not sure why we're being ignored.
    Was able to eventually download the episodes manually via the 'purchased' link, but it's about 10 more steps than normal.
    Also noticed that itunes isn't recognizing my purchases at all, not just season passes. If I go to a page of a show where I buy episodes individually, it doesn't show which episodes I have previously bought like it used to.

  • Missing "Purchased Items" Folder

    My wife accidently deleted the "Purchased Items" folder under the I Tunes Store Header.
    It apparently tracked her play history, and she can't find where it went.
    Is there a file of it anywhere, and how can it be restored?
    Her actual purchased music files seem fine. She tracks her play history and last time played thru it so she feels lost without it.
    I checked the "Trash" but it wasn't there.
    Ideas, suggestions?

    I have a similar problem in that items I have "bought" do not show in my Purchased Items or my iTunes list.
    I recently, on four separate occasions, purchased +4 episodes of the BBC Planet Earth series 1 in HD+. I was initially surprised that both the HD version and standard version was in download list. Since I only wanted the download to play on Apple TV (also I did not want to pay for both versions)
    Since this was my first purchase of an HD title I deleted standard version from the download list.
    When I got my "invoice" I reported a problem with Apple iTunes Store. The response was that both versions are downloaded for the HD price. They pointed out that should I wish to sync a copy to my iPod touch this version would be required. They provided a re-download of the "non HD" version, a button appeared in the bottom of the iTunes window.
    On the next 3 occasions I let it download both versions. However I do not have a copy of the non HD versions in my purchased items or in the iTunes list.
    In the finder view the .m4v files exist in the TV shows folder how can I get these into the iTunes library (so I can sync to the ipod) and the purchased items.
    +File>Add to Library+ does not work and Apple iTunes Store cannot offer advice!!
    Thanks in anticipation of your help

  • How can i recover missing purchased items?

    I have purchased movies from iTunes store. My labtop got stolen and now i have new one. I have downloaded all my previouse purchased items except for movies. How can i download them again, without purchasing them again?

    Thank you. Lesson learnt, I will make sure to backup everything from now one

  • HT201272 Can't view Purchased items

    So, built a new computer and installed iTunes.  Logged into my account, turned on iTunes match, and tried to view previously purchased apps, movies, books, music, etc.  None of my previously purchased items show up.  When I go to TV shows it will show me all of the shows I have purchased, and if I select one from the list it will then display to the right how many episodes I own, but it will not display the actual episodes (seems like a video problem).  It does the same thing for music with authors and albums.  It shows me the list to the left but upon selection of a musician it tells me how many songs I own from them but does not show them so I can download them.
    I have checked my Hidden items and confirmed that none of the many shows, apps, movies I am looking for are hidden.  I logged out and back into iTunes, I turned on and off Match.  Nothing is allowing me to view previous purchases.  Any help would be greatly appreciated!

    OK, something else to try. Sign out of your User account on your computer and sign on with your Administrator account. If your User account is  the Administrator account, then create a new account with Admin privileges and then sign on with that new account (keep the account as simple otherwise as possible).
    Then open iTunes and sign on with your Apple ID again and see if you can see your purchases.
    Also, you might try turning off the firewall for your AV software, or temporarily disabling the AV software altogether for a moment to see if that is what is interferring with getting the data.
    Obviously - do one at a time....
    And for the nonce, keep iTunes Match turned off.
    Post back with results.
    Cheers,
    GB

  • HT201272 Re-Download Purchased Items - Recurring Loop

    Hi there
    I have 2 ipod touch's, and have downloaded the toy story toons free 12 days of christmas bundle on one of the devices. However, when I try to do it from purchases on the 2nd device, it gives me the message about going to purchases to redownladed already purchased items, where I already am! I click the cloud icon, and it gives me the message again about going to the purchased aread in itunes, where I already am.
    Tried looking on google, to no avail. Closed the app, rebooted the devices etc, still no dice.
    Any ideas?
    Thanks
    Ben

    Chris explained the "categories" part. When you pick on (say Music), and then click on Purchased under Quick Links, then Songs or Albums (choose one), then if you click on "All" you should see all Songs or Albums purchased under your Apple/iTunes ID. If you click on "Not in My Library", you should see all of the items you have purchased but not yet downloaded to the computer you are doing the search on. They all have a little cloud on them that you can click to download them (or you can click on Download All to download all of them):
    You can also see all of your Music, Movies, TV Shows, and Books purchases (both ones that are on the computer and ones in iTunes in the Cloud) by going to one of those categories in your library, clicking on View on the top menu, and then clicking on "Show Music (or TV Shows, etc.) in the Cloud". Items not currently in residence in your library will have a little cloud in the upper right-hand corner. Also, your library list in the sidebar will show a little cloud next to the list item if you have purchases that are not currently in the library:
    Cheers,
    GB

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