HT201272 There is no mention here of audiobooks bought via iTunes. My previous purchases do not show up when I hit the "purchased" button, only music - help!

I am trying to re-download, via iCloud, a previously purchased audiobook, but all the records of audiobooks i previously purchased seem to have been wiped from my purchase history, and no mention of auto downloads for audiobooks appears anywhere. Can anyone shed light on this anomaly?

Audiobooks are currently a one-time only download, so they won't appear in the cloud for re-downloading. Have you not still got a copy of them that you can sync to your phone e.g. on your computer and/or on a backup ?

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When I try to play some of the songs in my itunes library, I get a prompt saying the file could not be used. When I hit the "locate" button, it still won't locate the file. I didn't delete any of these tracks and there is no common link between them.

When I try to play some of the songs in my itunes library, I get a prompt saying the file cannot be used. When I hit the locate button, the file cannot be found. I didn't delete any songs/files and there is no common link between the missing songs.

Hello there, Paso Kid.
The following Knowledge Base articles provide some assistance with locating content in your iTunes Library:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
and
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you have already reviewed those steps and still cannot find the songs you purchased from iTunes, delete the songs and download them again using the information in this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I was updating to 3.6.13 and it was almost finished and it paused on its own and is now stuck there even when I turn my computer off and turn it back on. It doesn' t respond when I hit the resume button. What do I do?

I got a message screen telling me I needed to update to the latest firefox version. So I proceeded to update to 3.6.13. The update window said it was almost finished with just a few seconds remaining. It was taking a very long time when it got to that point so I minimized that screen and went to do something else. My computer kept freezing up so I went back to the update window to see how it was coming along and noticed it had paused, I tried to hit the resume button but it didn't work. I turned my computer off and turned it back on hoping that I could just start the update over but the same message was there when I went to try to update again. It still said it was almost finished with the previous update and that it was paused. What do I do to correct this?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

HT201272 My most recent purchases do not show up when I select 'Purchased' in order to download. I only see a batch of old items that I do not wish to download. Very frustrating... help.

I'm attempting to retrieve and download some recent purchases. They don't even show up in my 'purchased' column although they are listed in my account info. Old stuff that I don't want starts to download but there's not sign of the new things I want to see. It's all on the Apple TV, but not in my iTunes list. Where are they?

Cntrl + S will enable the side bar.
Then you can manually manage media on your iDevice as you always have.
Alternatively, control the content on the device by syncing the playlists and other media that you desire to the device.

When i hit the home button on any particular page, the home page appears on the bar, but it just sits there, doing nothing with a blank screen....

when i activate a web page from the home netzero homepage, and then try to go back to the home page by way of the home button, nothing happens. The status bar says it is trying to go there, but the screen is totally blank white and just sitting there. this happens no matter where i activate a page from, the home button just does not work. thank you in advance for any input .

Verify that the battery is charged (connect to the supplied charger & cable for a couple of hours).
Reset your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

A tab continuously pops up when I hit the back button, or type in a new url? Is there a fix for this?

It goes to different websites, yet all have the same template. I've tried deleting Firefox and reinstalling. I've placed my PC in safe mode and hit the system restore. I've used multiple anti-viruses and malware software and nothing.
It only happens in Firefox. My Chrome, Safari, and the terrible IE works perfect.

Use one of these methods to open the tab history list and bypass the page with that gives the alert:
* Right click on the Back or Forward button
* Hold down the left mouse button on the enabled Back or Forward button until the list opens
You can look at this extension:
* Backward Forward History Dropdown: https://addons.mozilla.org/firefox/addon/backforedrop/

There's a delay when I hit the record button

I currently have the MBox2 Factory & I download the drivers for the MBox & I just recently purchased Logic Express. When I hit the record button, I get the pinwheel for roughly 60 seconds before it will start recording anything. Does anyone know why this is happening?? Any feedback would be awesome!! Thanks
I will be purchasing a Motu 8 pre in the near future & I hope the same thing doesn't happen.

Open up Disk Utility in your Utilities folder, select the WD drive and it will tell how how it's formatted - at the bottom of that window.
If it's FAT32 or NTFS, quite Disk Utility, *copy all your files on that disk* to your internal drive (or burn a DVD), reformat it to Mac OS Extended Journaling OFF (these options are available when you choose to reformat) and then restore the contents to your external.
Make sure (at least 3 times) you have copies before you do any reformatting!

Mail 5.3 is deleting multiple messages when I click the trash button only once! Is there a fix for this bug?

Hi,
Any help appreciated! I recently ungraded to OSX 10.7.5 (Lion) and ever since, I am having trouble with my mail that I did not have before. When I am going through messages and I use the trash button, it sometimes deletes multiple messages that I have not even opened or read yet. I only click the button once. Any ideas how to correct this?
Thank you!

Thank you. I figured it out right before I heard from you. Running the OCR before the redaction made it work correctly.
Thank you so much for taking the time to answer my question.
Make it a great day.
BG10

There is a delay when I hit the spacebar, and it only happens in Firefox. Is there a way to fix this?

When I type anything in Firefox like an e-mail, spaces do not register immediately when I hit the spacebar, and it slows down my typing tremendously. I just installed Firefox today, and I had never had this problem before. I tested it in both my word processing program and in Internet Explorer, and there was no delay in either program, so I know it has to be a glitch with the FF program. Is there a way to fix this?
Also, sometimes when I would tap the mousepad to click a link, the screen would just scroll/jump to the bottom of that page instead of going to the next page. It did this on every attempt to click the link (I was reading a message in e-mail and was trying to go to my inbox, but it wouldn't let me).

Okay, I found the solution. I simply restarted my computer, and the problem has gone away...so far.

ITunes shows the music and audiobooks I've loaded to my iPod Touch, but they do not show up when I try to play them.

iTunes shows the music and audiobooks I've loaded to my iPod Touch, but they do not show up when I try to play them. I reconnect to iTunes and it shows the music and books as being loaded on my iPod.
Sometimes the audiobook will play, then disappear from iPod's play menu after I reconnect to iTunes and load more music. I've got plenty of free memory, and iTunes shows the files still on iPod.
....or should I just roll it back to iOS 5... never had these kinds of issues with the old OS.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all AB and resync
To delete all ADgo to Settings>General>Usage>Storage>Manage Storage>AB and try deleting them from there
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

When i click the isInteger button, there is nothing came out!

not sure if i can post this javascript here, but if anyone who has time to take a look at it and tell me what i did wrong, i will appreciate :)
when i click the isInteger button, there is nothing came out!
<html>
<head>
<script type="text/javascript">
function isInteger(val){
     if (isBlank(val)){return false;}
     for(var i=0;i<val.length;i++){
          if(!isDigit(val.charAt(i))){return false;}
     return true;
</script>
</head>
<body>
<form>
<INPUT NAME="isInteger" SIZE=15>
<INPUT TYPE="button" VALUE="isInteger()"
onClick="alert(isInteger(this.form.isInteger.value))">
</form>
</body>
</html>

now, it runs :)
<html>
<head>
<script type="text/javascript">
function isBlank(val){
     if(val==null){return true;}
     for(var i=0;i<val.length;i++) {
          if ((val.charAt(i)!=' ')&&(val.charAt(i)!="\t")&&(val.charAt(i)!="\n")&&(val.charAt(i)!="\r")){return false;}
     return true;
function isDigit(num) {
     if (num.length>1){return false;}
     var string="1234567890";
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     return false;
function isInteger(val){
     if (isBlank(val)){
          return false;
     for(var i=0;i<val.length;i++){
          if(!isDigit(val.charAt(i))){
               return false;
     return true;
</script>
</head>
<body>
<form>
<INPUT NAME="isInteger_1" SIZE=15>
<INPUT TYPE="button" CLASS="button" NAME="isInteger_2" VALUE="isInteger()"
onClick="alert(isInteger(this.form.isInteger_1.value))">
</form>
</body>
</html>

Hi there, when i press the start button on my G4 twin processor, the light inside the button comes on until I let go when it goes back off and the machine does not start up. Any ideas?

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Sounds a bit like the Power Supply, but...
If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...
http://www.chipmunk.nl/klantenservice/applemodel.html
http://www.appleserialnumberinfo.com/Desktop/index.php
How to find the serial number of your Apple hardware product...
http://support.apple.com/kb/HT1349
How to reset the SMU/PMU on a Power Mac earlier G3, G4, G5 models...
http://support.apple.com/kb/HT1939

When I sync my iphone it says that there is newer version of the software but when I click the 'update'button I am told that 'itunes' is the latest version?

when I sync my iphone it says that there is newer version of the software but when I click the 'update' button I am told that 'itunes' is the latest version? There seem to be a few apps that are not compatible with my phone and I am wondering if that is because it is not up to date or beacuse it is a 3gs?

Snow Leopard requirements here:
http://support.apple.com/kb/SP575
I recommend no less than 2GB's of RAM. There is no download for SL, you must purchase from Apple, $29 at any Apple store. Leopard is no longer sold by Apple. About the only place you can find a retail disk is eBay, however the prices are getting ridiculous.

When I am using the browser for a while and try to use ANY search bar and hit the "search" button it does a whopping NOTHING is there anyway of keeping this from happening?

Whenever I am using Firefox mobile - either regular, beta or aurora and go to search for something like through the Google search page and attempt to search for something the search bar does nothing and hitting the enter button instead doesn't do anything either. Is there a way to keep this from happening?

Hi and thanks to not leaving the firefox user alone.
Cor-el your answer is right as the madperson is and I already knew all these
answer and I said that before I don’t use any antivirus and I always turn off my firewall from the moment I installed my Windows.
I even turn off any automatic update for any of my software and I never let any unknown plugins or any thing like that be install without informing me. And if you know some things like Offline Storage and cookies must be to much more than usual and you have to clear them and delete them and I know so much more
And if you want to know it fixed now. But I don’t know how?
For understanding my problem read and research about Ixplorer.exe virus it is the same problem about the speed but the different is it doesn’t show any process in task manager like Ixplorer.exe virus
Bt I have done some things but still I don’t know that’s why it is fixed or not
First: I searched my system and removed any files have been crated on my system from two days ago since the problem happened.
And then I used to go about the article in this page and did like this:
http://answers.yahoo.com/question/index?qid=20080910101846AAazxN5
but still I don’t know any thing about the problem.
I can do so many things to fix but I am just curios if that is a virus why it just cut the speed when I am using the browser.
Please if any one found the reason send me your information I like to know it will improve my knowledge however my problem is solved fro now.

I just bought an iPhone 4s. Now the search iphone function is not working. When I swipe the screen to the left, the search box appears but when I type what I want to search for, there is no action. Please help.

I just got an iphone 4s. Now the search iphone function is not working. When I swipe the start screen, the search box shows up. But when I type what I want to search, there is no action. Please help.

Try this...
You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the Phone On...

HT201272 There is no mention here of audiobooks bought via iTunes. My previous purchases do not show up when I hit the "purchased" button, only music - help!

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