HT201272 try to purchase app? but they ask me my security verification which i am not aware of. and i dont know the answer.
pls i need help
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
Similar Messages
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TS2446 asking me a security question and i dont know the answer?
it is asking me a security question when i am tring to buy a song and i dont know the answer. I never answered and questions when i set up the account. how do i get past that?
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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I need help!
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
Is there a way to hide apps from the app store?
I don't want my kids to see those "free" apps that nag you to spend real money and download their other apps!
I can hide them from "purchased apps", but they still show up when browsing for new apps!
Is there a way to hide them so that my kids will never see them when looking for new apps?Not other than parental oversight. On the computer you can implement Parental Controls on a separate user account that they would use. You can then block certain websites. But you cannot do that on the iPad.
You could change your iTunes account such that they cannot access it in order to buy or download apps. -
I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.
I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
I purchased CS5 Design Standard about 5 years ago. Now I am trying to install second PC, but I got a message like " This serial number is not correct." I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail address.
It is not clear to me what your issue is with not being able to sign in to your Adobe account to find the serial number. You should still be able to sign in and find your serial number if you registered the software.
If your first PC is a Windows machine you might be able to extract the serial number from it using the Belarc Advisor
http://www.belarc.com/free_download.html -
my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do
iOS: Unable to update or restore
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when trying to download it pops up with a window saying with current user i may not be able to do everything and is asking for administrater password or continue with current user? when i click current user it does nothing and i dont know the password
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716) -
HT201272 I have purchased songs but they do not appear in my lists of purchased tunes.
How to I get songs that I have purchased but now have an ! sign on them and message that it is unable to locate song?
Hey vsmena1944,
Great question, and welcome to Apple Support Communities.
When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. For this issue, we will need to refer to the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
As you may already know, if iTunes in the Cloud is available in your country, you can re-download your purchases with the instructions in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
It is good to note that you may want to delete the content marked with a before viewing your purchase history (as purchases currently on your computer will be unavailable for re-download, to avoid duplication).
Thanks,
Matt M. -
Where does one go to set up a rescue email
The procedure is detailed in the article you asked this question from; this is meant to be done when setting up the security questions and not after forgetting the answers to them. If needed, click here, phone Apple, and ask for the Account Security team.
(86386) -
I have a new iphone and want to purchase ringtones from itunes. Itunes is asking answers for security questions I did not set up and I can't answer them. How do I get past this to be able to purchase. I can purchase songs on my MAC and sync but itunes doesn't give the option to purchase ringtones on the MAC, just the iphone.
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
I am purchasing a song and you are asking for my security questions which I do not remember.
I am purchasing a song and you ae asking for my security questions to authorize my computer but I do not remembe them.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76911) -
My IPad 2 is locked with a passcode when I try to restore the ipad halfway through the restore process it is asking for a passcode I do not know the passcode and the IPad was never synced to a computer. Please help
Instructions can be found here.
http://support.apple.com/kb/ht1212
Make sure that you pay attention to the section at the very of the article that talks about having never synced your iPad with iTunes. You may need have to restore the iPad that way. -
Im having issues! Its terrible. I press and hold the buttons.....it wont turn on. i need help because i dont want it to crash and lose all of my information on this ipod. I NEED HELP! WHATEVER ADVICE YOU HAVE WILL BE HELPFUL!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Bootcamp and windows seven (simple but i dont know the answer)
hey im Dylan Bollard
when you install Bootcamp on say a new IMac... do you need to install Windows 7 as well or does Bootcamp come with Windows 7.
also does the new IMac come with Bootcamp??
Any links or specs would be nice/helpful.
thank you,
Dylan Bollard
[email protected]Boot Camp Assistant is just a tool that simplifies the process of partitioning the hard drive and installing Windows. Windows does not come with a Mac nor with OS X. You must purchase a valid retail copy of Windows XP w/SP2 (32-bit only), Windows Vista, or Windows 7.
All Intel Macs come with OS X installed, and Boot Camp Assistant is an included application. Also see:
Windows on Intel Macs
There are presently several alternatives for running Windows on Intel Macs.
1. Install the Apple Boot Camp software. Purchase Windows XP w/Service Pak 2 or Vista. Follow instructions in the Boot Camp documentation on installation of Boot Camp, creating Driver CD, and installing Windows. Boot Camp enables you to boot the computer into OS X or Windows.
2. Parallels Desktop for Mac and Windows XP, Vista Business, Vista Ultimate, or Windows 7. Parallels is software virtualization that enables running Windows concurrently with OS X.
3. VM Fusionand Windows XP, Vista Business, Vista Ultimate, or Windows 7. VM Fusion is software virtualization that enables running Windows concurrently with OS X.
4. CrossOver which enables running many Windows applications without having to install Windows. The Windows applications can run concurrently with OS X.
5. VirtualBox is a new Open Source freeware virtual machine such as VM Fusion and Parallels that was developed by Solaris. It is not as fully developed for the Mac as Parallels and VM Fusion.
6. Last is Q. Q is a freeware emulator that is compatible with Intel Macs. It is much slower than the virtualization software, Parallels and VM Fusion.
Note that Parallels and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc. There are performance differences between dual-boot systems and virtualization. The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system.
See MacTech.com's Virtualization Benchmarking for comparisons of Boot Camp, Parallels, and VM Fusion.
Boot Camp is only available with Leopard or Snow Leopard. The Boot Camp Beta that was used with Tiger has expired and is no longer available for use. So contrary to the other poster's comment, Boot Camp isn't truly "free." You must purchase Leopard or Snow Leopard to get it.
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