TS2446 asking me a security question and i dont know the answer?

it is asking me a security question when i am tring to buy a song and i dont know the answer. I never answered and questions when i set up the account. how do i get past that?

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Similar Messages

  • I have problem with the security questions and i dont know the answer. How i change the questions ?

    I have problem with the security questions and i dont know the answer. How i change the questions ?

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • TS3297 i tunes is asking for my security questions and i cant remember the answers?

    i tunes is asking for my security questions and i cant remember the answers?

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92585)

  • How do i reset my security questions? i dont know the answer and it wont let me buy anything until i answer them.

    I'm trying to buy new music on iTunes, but I cant because it wants me to answer my two security questions that i dont know the answer to. I looked it up in customer service, but it says i need some rescue email that i never set up. Im confused and i just want to buy new music!

    There is nothing that anyone in the forums can do for you. You have to contact iTunes Store Support about this now. You can email them from here. Click on iTunes Store support.
    http://www.apple.com/support/itunes/contact/
    Or you can try calling one of the phone numbers and ask for iTunes Support and explain what you are trying to do.
    http://www.apple.com/contact/

  • How do i reset my security questions if i dont know the answers?

    How do ireset my security questions if i dont know the answers?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT204088 Hi it's asking my my security question and I have forgotten the answers what do I do?

    Hi  I wanted to download something off of App Store and because it a new one and my first time making a purchase off my iPad its asking my my security question but I have forgotten the answer what do I do?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT5312 Help!!! I am at my wits end. Can anyone tell me how to have my security questions re-set? Truth is I do not even remember the questions and so dont know the answers  I keep getting refered to 'answer security questions' when I reset my password hel

    Hi can anyone help me with the solution to get my security questions and answers re-set?
    I have done everything the site asks you to do/ reset passwords/ confirm re-send mail and so on BUT the site still does a 360 back to answer security
    questions to confirm your identity....that is the point -I do not rememeber the questions  and certainly therefore dont remember answers to questions that I am supposed to recall....so what do I do?
    For the last 8 months ++ I've gone full circle and am at my wits end?
    Anyone have some deep wisdom on this issue
    Thanks and regards

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • It wants my secruity question and i dont know the answers? what do i do?

    I need  help!

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • I forgot the answers to my security questions but when I go to change my security questions IT MAKES ME ANSWER MY CURRENT SECURITY QUESTIONS--THAT I DONT KNOW THE ANSWERS TO!!

    PLEASE HELP ME I'M GETTING SO FRUSTRATED

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT201209 keeps asking me to answer security questions and i dont remember the answers

    can get itunes card to work

    Assuming that the body of you post is what you asking about, not what you have as its title, then what happens when you try to redeem it ?
    If this page doesn't help and the problem is something that only iTunes Support can help you with (these are user-to-user forums), then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • What can i do if i don't remember my security questions and i dont have the option to send a verification mail?

    Please help me, I buy a itunes card and its the first time i use my apple id in my new iphone and my laptop so when I try to use it, it ask me for the security questions and I dont know the answers!! and there is not an option to send a verification account email

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • HT4484 i want to change the security questions and i dont know it ?

    I want to Change my security questions and i dont remember the answers....also all the solutions didnt solve it because it requires to be aware of the answer or to reset the questions by sending an email which it doesnt make any thing....please make effort to solve my problem

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security, choose country, then click
          Continue;
      6. Under ‘more options’ choose/click/tap the email icon.  Fill out the form with your contact information. Describe your issue in the text box. ‘Cannot remember answers to security questions, need to have them reset’.
          You should get a response within 24-48 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service

  • Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

    Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

    Blue, and Mr. Frisky...

  • HT5312 im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

    im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98991)

  • TS1424 Got asked 3 security questions and i have forgotten the answers how do i reset or get it to work????? HELP

    Got asked 3 security questions and i have forgotten the answers how do i reset or get it to work????? HELP

    Contact iTunes Support:
    http://apple.com/support/itunes/contact/

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