HT201303 I got a new credit card and a new phone number also will change my adress in 1 month

Hi I change my credit card and my phone number will be relocate in 1 month so I will up date.

You can verify and/or modify your payment information and billing address by following these instructions:
On a computer, open iTunes. If you are signed in to iTunes, skip to step 4.Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
Click the Done button at the bottom of the page.

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My payment method keeps getting declined and Im getting very irritated now I got a new credit card and it keeps telling me payment method declined ?

My payment method keeps getting declined and Im getting very irritated now I got a new credit card and it keeps telling me payment method declined ??

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

I got a new credit card and tried to make an in-app purchase but forgot to update my info. It still says transaction is pending on the app

I got a new credit card and tried to make an in-app purchase but forgot to update my info. It still says transaction is pending on the app

Hi Danny724,
Welcome to the Support Communities!
I would suggest updating your billing information in the iTunes application, signing out of your account and signing back in; and then trying to complete the purchase. If the issue persists, the iTunes Store Support Team can review your account with you.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT201363 my husband received an email from Apple stating we needed new credit card information. We had just gotten a new credit card and couldn't remember if we updated it or not. What kind of questions would you ask for that? It may have been fraud?

My husband received an email from Apple stating our account was frozen and we needed to update our credit information. We recently got a new credit card and so went ahead and updated information. They asked about mothers maiden name and social security information. Now we are feeling skeptical. Are these the kinds of questions Apple would ask? Now all my information is out there and I can't even get a hold of a human being at support to answer any questions for me as to whether they sent this or not????? Help!!!!!!!!!!!!!!!!

That email was a phishing attempt to get your iTunes account and payment details - iTunes accounts aren't 'frozen', and iTunes don't need your social security info.
If your husband entered his card details then he should contact the card issuer immediately and get it cancelled and replaced.
He should also change the password on his iTunes account e.g. via the Store > View Account menu option on his computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected]

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt

I put a new sim card and a new number on this phone but for some reason it is paired with a Lady who can read all my texts how do i fix this

i put a new sim card and a new number on this phone but for some reason it is paired with a Lady who can read all my texts how do i fix this?

You bought the phone from this lady right and she did not turn off imessage. Try turning off imessage and restart the phone. Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost). Wait a few minutes and turn imessage back on

I am trying to add a new credit card and it keeps telling me that I have to enter a valid security code...I have tried 2 different cards and it is doing the same thing. How do I get past this?

I guess it has been a year since I last purchased something on I-tunes and my account is saying that they couldn't authorize my card for some of my purchases. I am trying to add a new credit card to clear this up and it keeps saying that I have to enter a valid security code. I have tried 2 different cards and I get the same thing. I have also added an I-tunes gift card and that isn't clearing up the money that I owe. It is showing that I have a $25 credit for that. How do I fix this, I have been trying for days and all I have got from the e-mail tech support is that its my credit card issuer that is causing the problem. Thats not correct because one of the credit cards that I am trying to use, is a prepaid Visa gift card. I know that these work on I-tunes because I have used them before in the past. I am getting very frustrated with this whole process, I just want to clear up my account and buy some new music!! HELP!!

You probably ran into blocks & locks.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
They'll sort it out.

Changing payment info in account - new credit card and new billing country

Hello,
My iTunes account is set to Italy as that is the billing country of the credit card I associated with it when I started the account. Yet, I know live in Belgium and have a credit card with billing address in Belgium. I have tried to update the information but:
I cannot change the payment information from the payment information options since the address and credit card settings are set on Italy (if I try to simply type my new credit card number, I get an error message that says that the credit card number I entered is not valid for Italy)
I cannot change the Country/Region setting. The message I get is "you have an active iTunes Match subscription; you must cancel it before you can change stores".
So, does it boil down to cancelling the iTunes Match subscription? If so, how do I do it (there is no option in iTunes itself to do that)? Also, I have 4 good months left on my iTunes Match subscription - will I be credited those months back if I cancel and then re-subscribe?
Last but not least: I read some really dreadful posts from 2011 on how people who had changed billing information had lost access to their apps and were charged anew for music they had bought with the previous credit card. Has this issue been solved?
Thanks for your help!
Caterina

You have to physically be in that country as well as have a credit card (or iTunes gift card) both of which have to have been purchased or have a billing address in the country of that iTunes store.

Adding a new credit card and its currency cost me ...

I feel ripped off. Got a message from Skype that my credit card is expiring. Added a new card and set my charge currency to CAD. When I logged looked at my balance, it showed in Canadian dollars and instead od USD24.90 as it was before to CAD22.96
All what I was doing adding a credit card.
hate it when that happens and their customer service tells me that I lost because of exchange rate and can not be fixed.
amin

http://www.apple.com/support/itunes/contact/

I had the Creative cloud memmbership,but my credit card got stolen, So i got a new credit card and paid the membership, The amount is got cut, But still my account saying its free membership after paying it

Can any one help

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Gave you new Credit card and 20.00. You don't cre...

Please credit my accout for the 20.00 dollars I gave you on my
master card. It has cleared my Credit Card

Did you do as the message advised and contact iTunes Support? They'll be able to tell you what is wrong.

HT1918 When I use my credit card and enter my security number it's says it's and invalid security number when it in fact is right I need help all my apps are gone and I can't get them back whith out the billing info done I need help bad my card is good a

Pppppplleeeeaaaaaasssee hhhhhheeeeeeelllllllpppp mmmmmeeeeee

Hello
I am having the same issue, I now my card number as well as the security code is valid so i am not sure what the issue is...CAN SOMEONE PLEASE HELP US?!

I can't regester my new credit card?

Dear Apple,
I purchased new credit card and every time I login to change my personal information it give a message said that my credit card is wrong??
I used this car with ebay and other website and it's work perfectly. Please I needs you help.
email me an answer....
thank you

Hi ..
Below are the iTunes accepted credit cards.

HT3702 Itunes isn't letting me switch out to my new credit card.

Basically I had to get a new credit card and I am trying to put in the new card number and itunes keeps telling to contact itunes support.

Well check to see if your credit card info is correct because valid credit card info is still required even if you are dowloading free apps

I can't change my credit card for a new one so I can't download any apps.

Somebody can help me?
Is my first time with an Iphone and it doesn't let me update a new credit card so I can download apps.

iTunes Store: Changing your payment information - Support - Apple

HT201303 I got a new credit card and a new phone number also will change my adress in 1 month

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