HT201318 Hi I upgraded my icloud storage a week ago and it says I can cancel - how do I do this????
Hi I upgraded my icloud storage a week ago - it said I could cancel withing 15 days but I can't find out how to do it?
Contact the Apple online store (0800 048 0408 in the UK).
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iTunes is saying that I have over 4.78 GB under the category of "other", making it so my iPhone 4 can't add any data (music, apps, pictures, etc.). I'm currently using only 1.3 GB of storage on my iPhone, and the rest is "other". How do I fix this?
Not if you sync your contact to itunes using the program provide i.e outlook..etc
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I upgraded to mountain lion a week ago and now on startup of my macbook pro, microsoft excel and word start up automatically and then crash? very strange can anyone please help? I have checked the login items under users and groups and there is nothing.
Are you using the Office for Mac 2011 version, as you need to do? The Office for Mac 2004 is Not at all compatible with Mountain Lion, and the 2008 version has been noted to have some problems running with ML.
Hope this helps -
HT201318 If I upgrade my iCloud storage will it backup ALL of my iPhoto images?
I want to backup my photos collection to the web which totals around 35GB. If I upgrade my iCloud subscription to the 55GB $100 per year option will it grab everything in the library and store all images in the Photo Stream?
Thanks for your help,
Kieran.You can't back up computers to iCloud, get yourself an external drive for backups.
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I bought $20 15gb icloud storage about 4days ago and now i want a full refund
Can anybody suggest as in how i can get a full refund asap?
Call the Apple online store at the number shown at the bottom of this page.
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my iphone is locked and i cant get itunes to connect with it. how do i fix it or do i need to take it to at&t. this all started with getting the new upgrade.
Hi mfowens10,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
You might need to use recovery mode if:
You can't update or restore because iTunes doesn't recognize your device or says it's "in recovery mode".
The Apple logo remains onscreen for several minutes with no progress bar.
The Connect to iTunes screen appears.
Cheers,
- Judy -
HT201318 How do I get a refund from upgrading my iCloud storage accidentally?
How do cancel an upgrade for iCloud storage that I made accidentally? I don't know how to contact Apple.
If you are canceling a storage upgrade within 15 days of purchase, in the U.S. you can call 1-800-MYAPPLE for a refund.
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I upgraded my Icloud storage capacity to a higher tier and my Iphone does not reflect the change although my credit card was charged and the device is nor properly backup. How can this be resolved?
It seems to take up to a couple of days for the upgrade to take hold, at least that's the experience of some users. Give it 24 hours before contacting apple.
For customer service issues, go here...
https://expresslane.apple.com/Issues.action -
I'm trying to upgrade my icloud storage but don't have an icloud icon in my settings...only a mobileme icon...What should I do?
iCloud requires OS X Lion (10.7.2) or higher. You will need to upgrade to either Lion or Mountain Lion in order to set up iCloud on your Mac. First check to see if your system meets the system requirements to upgrade.
Lion system requirements are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Mountain Lion system requirements are shown here: http://support.apple.com/kb/HT5444.
If you can run Mountain Lion, you can purchase an upgrade from the Mac App Store. If you can only run Lion, contact the online store in your country and purchase a download code to download it from the Mac App Store.
After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.
Before upgrading, you may want to check the compatibility of your existing programs by checking here: http://roaringapps.com/apps:table. -
I'm trying to upgrade my iCloud storage for the new price.
I'm trying to upgrade my iCloud storage for the new price, but it doesn't gives me the option of 20G for $0.99 a month.
How can I get 20g for $0.99 a month?
Thanks!Katherine,
have you read the message in the panel? Something is wrong with your credit card. Perhaps you have to enter a new date of expiration.
In the small print it says, there is still a purchase, that needs paying,"Ugly Heart" with an amount of R 9.99. And "We were unable to authorise your credit card for this purchase". You will first have to update your Billing Information before you can proceed to make a new purchase for upgraded storage. Click "Account Details" in the iCloud panel.
-- Léonie
If you cannot fix the account from the iCloud panel, open iTunes and sign into the "Store" menu, Then use the "Store > View account" item there to check for problems with your Billing Information. -
I upgraded my icloud storage and amount got deducted from my account but yet storage wasn't upgraded. What can i do?
How long did you wait for the systm to catch up to your request for more storage? it can take a little while, up to an hour sometimes I have heard.
If you don't see any more room after waiting a while, try resetting your phone to see if it appears then.
If that doesn't help go here, http://www.apple.com/support/contact/ and see if they can help you out. -
Can i upgrade my iCloud storage with itunes card ?
Can i upgrade my iCloud storage with itunes card ?
From what i understand, you want to buy more storage on iCloud using an iTunes card right?
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Hi, I've upgraded my iCloud storage and uploaded 3000+ photos. Can I safely delete them from my phone and still access them from the cloud? Thank you
Hey linsfrombrandon,
The closest you will get to have your photos live in iCloud and not taking as much storage space on your iPhone is by using iCloud Photo Library. What it does is makes your Photos live in iCloud but also appear on your iPhone and other iOS devices and computers. It will be the exact same so any changes will be reflected everywhere. When they are on your iPhone, there is an option to use a compressed version. Take a look at the FAQs page and let me know if you have any other questions before making this decision to turn this on. I would also make sure that you have a safe copy of your photos before moving forward.
iCloud Photo Library beta FAQ
http://support.apple.com/en-us/HT6378
Take care,
-Norm G. -
HT201318 Using iTunes credit for iCloud storage.
I purchased and added iTunes credit to my daughter's account and then upgraded her iCloud storage without any trouble however, a month later Apple sent an email that they were unable to bill for this month. Her iTunes account has nearly $15 in credit and she's only on the $0.99/per month upgrade. Can't iTunes credit be used for iCloud purchases? I seem to recall that my iCloud renewed last year from a credit I had in my account.
You need a CC to purchase a gift card with you iTunes account.
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HT4914 will I need to upgrade my icloud storage capacity to hold my entire music library?
Will I need to upgrade my iCloud storage capacity to upload my entire music library into the itunes match?
No. iTunes match does not use your icloud storage. Match scans your library to determine which tracks are matched or uploaded.
Jim
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