HT201318 I entered credit card information to upgrade iCloud storage and my account has seven charges pending on my account, why
I entered my credit card information to upgrade iCloud storage and my credit account now has seven pending charges, Why?
This is a user-to-user support forum. You may want to report the problem using the following link: https://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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getting a message says apple id has not yet been used with the itunes store while trying to download apps
why do i need to enter the credit card information for downloading free apps and redeem the codes?As a security precaution, Apple verifies your billing credentials with every transaction whether paid or free apps or using the balance of a redeemed code.
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Why each time I try to download a "FREE" app from my app store it prompts me to enter credit card information?
Just create an AppleID account without putting in credit card information.
Then proceed to download the free app.
It will ask you to put in AppleID info but it won't charge you as there is no creditcard connected to the account and zero balance. -
How to remove my credit card information from my icloud account?
how to remove my credit card information from my icloud account?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
Cheers, Tom -
I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
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i have purchsed gem in clash of clan through my credit card but i didnt recieve the gems..it has also reflected in my bank account and my itunes purchase history...how can i get them back??who should i complain to??? plz help....
You need to talk to clash of clans first. The game should have a support link.
If they can't/won't help you then you turn to iTunes support.
There seem to be a lot of issues with in app purchases in this game because not a day goes by that someone doesn't post a thread asking something similar. -
How can I edit or remove credit card information from my iCloud account
How can I edit or remove my credit card information from iCloud
Open iTunes and go to the iTunes Store. In the current Mac version, click on your name in the toolbar and choose 'Account details'. Log in. Click 'Edit' next to 'Payment details' and choose 'None' from the options available, or click the type of card you want to use and enter the details. Click 'Done' at bottom right, then again in the first page to leave the account details.
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I have tried everything, even erasing content on my iPad but I am still being asked to submit credit card information for free apps. I am also being asked the same thing to update apps which I already have. Someone please help!!!!
See the following:
http://support.apple.com/kb/HT2534 -
How do I Skip inputting credit card information to upgrade to free OS
Hello there,
Can anybody help me with this? I don't wish to update my credit card info in the app store. How do I skip this step? I need to update my OS.
ThanksSee:
iTunes Store: Changing Account Information -
HT1766 How do I change my credit card information for my icloud
I want to buy more storage and I can't because the credit number I have on file is a old one. How do I update it?
How to change iCloud payment information: http://support.apple.com/kb/PH2616
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How do I change the credit card used for annual iCloud storage fee?
My annual iCloud storage fee is due next month and the credit card I used last year is invalid. How do I change it with Apple?
Click on the Store button at the top of this page and then on the account button at the far right in the next window.
Click on View Account and you'll be able to change the credit card to be used after signing in with your Apple ID. -
Upgraded icloud storage and lost sent emails
I upgraded the storage on my iCloud account yesterday and now all of my sent messages from my main email account have vanished. Does anyone have this problem. I also have 3 other email accounts and all of the sent messages from those accounts are still present. I have lost over 13k sent emails that are for my business. HELP!!!!
Log into appleid.apple.com and verify that both the email addresses you use do not show up there in the same account. My worry is that you might be mistaking a login alias ([email protected]) as a separate account which it might be one in the same. Either way, if you are having issues downgrading your storage you will need to contact Apple for more assistance.
Contact Apple Support: http://support.apple.com/kb/he57 -
Do we have to put credit information is there other ways need help!!!!
You can select None of that option is availble.
Click Account right side of the App Store windw. Entery our Apple ID and password then click View Account.
In the Account Information window click Edit to the right of: Payment Type
Then click Done bottom right side of the App Store window.
Note, the option to click None is not available in all countries. -
I have tried to update my credit card information for over a month and it has been impossible!
I have tried changing it on the Adobe website but it doesnt work, I've tried calling and the waiting time is always 24 hours which is ridiculous. I have tried using the chat but nobody ever answers. Please help!
Hi Camila83,
Welcome to Adobe Forum,
I am very sorry trouble that you are facing,
I would request you to contact Bank prior to contact Adobe at http://adobe.ly/yxj0t6 .
Adobe has repeatedly tried to take charge from the Bank which the Bank denied.
Regards,
Rajshree -
Hi
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you have been overcharged, or been charged for items that neither you nor anybody who has access to your account or devices made, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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