HT201322 I have deleted tv shows I purchased but they still show up on my iphone. They are not in the cloud or in Itunes under purchased.
I deleted some old music videos and 6 tv shows from ITunes. I had purchased them. Yet they still appear on my Iphone (yes they do have a cloud in the bottom right corner), but they don't show up in my purchases when sign in and check in the cloud, nor do they show up in Itunes. It is as if they are hung up in the cloud, and I cant delete them. There is no trace of them anywhere in the ITunes Library or Cloud. I see them in my Recycle bin on the desktop. Any suggestions? Been to Apple 3xs this week. They keep giving me the mini tutorial on hiding purchases and deleting unwanted items from itunes, but nothing is there, it is merely not going away...meaning still on my phone, even when wiped clean and itunes downloaded again. Anyone? Thank you.
If they are showing in the Videos app with a cloud then go into Settings > iTunes & App Store on your phone and set Videos (under the 'Show All') heading 'off' - you might (depending upon which country that you arein) have a similar button for music and the Music app.
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http://support.apple.com/kb/HT1495
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