HT201364 I am unable to download a purchased copy of lion or moutain lion

I am unable to download my copy of lion or moutain lion in order to upgrade my 2006 macbook!

What is exactly is the problem?
If you are signed into the Mac App Store with the same Apple ID that purchased them then they should be listed under the Purchases tab and be available for download unless they are already on the computer then it will say "Downloaded". In that case they will most likely be in your Applications folder. If not use Spotlight to find them.

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I am unable to download my purchased Adobe Photoshop Elements

I am unable to download my purchased products: Adobe Photoshop Elements & Premiere Elements 12
I tried downloading them a few times unsuccessfully. Now, whenever I try to download this is the message I get:
"Sorry, Too many download attempts: 5. You were allowed to download only 5 times. If you have any questions, please contact Digital River Customer Service at [email protected]"
I have only received an automated responese from CustomerServices which was not helpful.

Try an alternative download resource...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

Unable to download previous purchases to my pc when i click on the quick link section on the itunes store home page

unable to download previous purchases to my pc when i click on the quick link section on the itunes store home page

What happens when you click the link?
In what country are you?

I am unable to download my purchased book to my ipad

I am unable to download my purchased book to my ipad. Can you please advise?

I have been asking this same question for two weeks now...ever since I upgraded to iOS 5. I have backed up, synced, deleted iBook app then reinstalled, restarted iPad, reinstalled newest version of iTunes with and without firewall on my PC...all of this several times. ALL other apps work fine, but iBooks will not download from iCloud
No one has replied here, and apple support has sent me links to pages describing how to do all these things I've already done!
I still have NO access to any of my iBooks orbPDFs (75+). I hope someone can help us. This is extremely frustrating. Ive had to repurchase ebooks from other vendors so I can complete my university assignments.

HT201272 unable to download previous purchased ringtones, can see them in ITunes but greyed out and unable to select,

Hi, i am unable to download previous purchased ringtones since upgrading to IOS7 and changing to a new computer. My music etc has downloaded its just the ringtones. if i select on this phone when connected to ITunes i can see them in the list, but they are greyed out with a little circle next to them.
Any ideaswould be welcome
Sparkie62

I don't understand. Are you saying the CD will not play on any of your CD drives? What happens when you try? Have your tried the CD in a non-computer CD player, such as a car player?
Which album is this?

Had Acrobat 7.0 Pro on prior laptop. Got new laptop and unable to load my purchased copy on new machine. Getting message 0cx00000fd. Why can't I transfer program to new computer?

Had Acrobat 7.0 Pro on prior laptop. Got new laptop and unable to load my purchased copy on new machine. Getting message 0cx00000fd. Why can't I transfer program to new computer?

The Error is windows specific error. However try Downloading it from Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

Downloading a purchased copy

When I try to download a purchased copy of CS6 from my account after re-loading Windows 7 64, why do I get a message that it is counterfeit?

use the below links to the installation file(s).
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

How I can download a purchased copy of CS5?

Can someone could tell me how I can download a purchased copy of Adobe CS5?

Download the trial from http://prodesigntools.com/all-adobe-cs5-direct-download-links.html and use your serial number to activate it.
Make sure you follow the Very Important Instructions before proceeding to the actual download.

Cannot download a purchased copy of photoshop.

i cannot download a purchased copy of photoshop. I have the newest copy of Adobe. and When I tried to download exporer 10, i was told i have a new version of exporer, But when I click on Download for photoshop, It tells me:
You may not have everything you need to view certain sections of adobe.com. To address issues with your browser or media preferences see below:
Please Use a Supported Browser
Your browser (Internet Explorer 4 or earlier) is not supported by macromedia.com. For the best possible experience, please use the latest version of one of the following browsers:
Microsoft Internet Explorer >
WHat can i do to download this ?

Try using firefox instead.

Unable to download newly purchased music

The last two albums I have purchased on iTunes have refused to download. I keep getting errors stating that the song is unable to download at this time. I have tried rebooting, resetting network settings and a full restore( which is annoying in itself)
This is starting to get extremely frustrating. Being an iPhone owner for 5 years now I have experienced just about every problem you can think of but this one has got me considering other products. Apple prides itself on ease of use but nothing lately has been easy to use. Please help.

I have a brand new 4S and it gives me that same message (unable to download at this time" with new purchases and old ones I synced up from an old phone. Did you guys figure it out yet? Thanks.

Unable to download music purchased on my iphone

I am having trouble downloading songs purchased on my iphone. There are 90 songs that will sync to my computer but I get the following message when trying to download on the iphone:
Unable to download
"the song" could not be downloaded at this time
Why is this?

Hi Stallingsgnp,
Welcome to the Support Communities!
Did you have a backup of your iPhone in iTunes or iCloud? If so, you can restore the new iPhone with that information. What happens when you try to sync with your iMac? Do you get an error message? Here are a couple of troubleshooting resources for you:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
I hope this information helps ...
- Judy

Unable to download book purchased in Nokia eBooks ...

I have purchased Michael Dobbs' The Buddha of Brewer Street, however I am unable to download it, getting the following message :- We're sorry this book can't be downloaded. Please contact Nokia support for help.

@kenreilly
If you want to un-install this application longpress on it to reveal further options. It usually asks you to put phone on charge to allow download to proceed. No current issues in (UK) via WLAN connection:
Happy to have helped forum with a Support Ratio = 42.5

Can't download my purchased copy of Elements 12

I purchased Photoshop Elements 12 on Dec 23, 2013. Adobe later offered an update to version 12.1. I installed the update.
I just bought a new computer running Windows 7, and I would like to download and install the Photoshop Elements that I had purchased.
According to the Help in Photoshop Elements 12, I had to uninstall Photoshop Elements 12 on my old computer. I did this. During the uninstall a check box is supposed to appear that says something like "Deactivate product". No such checkbox appeared during the uninstall.
I have signed in to my account on the Adobe website several times. It lists my purchased copy of Elements 12 but will not allow me to download it to my new computer.
Not only will Adobe not allow phone tech support for Elements 12 owners, but they won't allow me to computer chat with support.
Is there any way to contact Adobe support?
How can I download and install my purchased copy of Photoshop Elements 12 onto my new computer?

Deactivate is for PSE11 and earlier. In PSE12 you use the Help> Sign Out menu. There should be nothing to stop you downloading the software as many times as you want, maybe it is a problem with the servers. Instead of downloading from your 'My Adobe A/c' download the trial instead - it is identical.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en
PSE12 allows you to install on as many computers as you have - even dozens or hundreds. but only two can ever be signed in and activated at any one time.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Download a purchased copy of lion

One of my Macs is still on Snow Leopard because I have some projects in software that is not supported in the next versions of the operating system.
I purchased Lion quite some time ago, but never installed it. I clicked on the package and realized at the last minute that I'd better check that software. Glad I did, but now that I'm ready to install it, as I work my way up to Mavericks. (As suggested by several sources so I don't lose information. My problem is I can't re-download Lion any more because it isn't available in downloads any more. Where can I get a copy?
Can I just move on to Mountain Lion without installing Lion first? I'd really prefer to make a bootable copy of each of these as I go along. Unfortunately it's too late for Lion since I opened the package when I first purchased it.

How and where do I get a redemption code? I just downloaded it when I bought it. Is that the same as a serial number?
Lion shows under my purchases in the app store, but when I hit download from there, it goes to a screen that says it's no longer available for download.

Need to download previously purchased copy of photoshop onto my new computer

Can someone assist me in downloading a previously purchased copy of photoshop onto my new computer? I have the serial number for the license.

Which version exactly?
See Download and Installation Help

HT201364 I am unable to download a purchased copy of lion or moutain lion

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