HT201412 what do i do the apple pictrue comes up on my phone but then turns the screen blank plzz someone help me

what do i do the apple pictrue comes up but then it goes blank need help right away plz

If the iTunes logo is appearing on the device that indicates the device is in recovery mode.
Restore it via iTunes on the computer.

Similar Messages

  • HT201413 i tryed to restore my phone but it turns of during the process and an error happens so what should i do

    i tryed to restore my phone but it turn off during the process and an error happens so should i do ?

    Hello there, VladlsSwag.
    The following Knowledge Base article provides some steps for troubleshooting your issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Particularly:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • This is about iPhoto:  I need to print the FULL IMAGE as shown on the screen:  the image is SQUARE (equal on four sides).  iPhoto keeps cropping it into a rectangle - THIS IS NOT ACCEPTABLE!  How do I get what I see on the screen in print form???

    I need to print the FULL image as shown on the screen - the image is SQUARE (equal on all four sides).  iPhoto keeps cropping it into a rectangle - this is not acceptable!  How do I get what I see on the screen into print form?

    Like Terence explained:
    OT

  • Hi...i'm still using the old iphone 3G...my phone is no longer charging...when i tried to charge it, what i see on the screen is the usb cord with the arrow pointing the itunes logo...can someone help me?

    hi...i'm still using the old iphone 3G...my phone is no longer charging...when i tried to charge it, what i see on the screen is the usb cord with the arrow pointing the itunes logo...can someone help me?

    It sounds like your phone is in recovery mode, which means it needs to be restored through iTunes on your computer in order to get out of it.

  • My iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?

    my iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?

    Try the remaining items in the white-screen topic of.
    iPod touch: Hardware troubleshooting
    If not successful. let the battery fully drain and then charfe for an hour and try again.
    Frequently a white scree nis due to a hardware problem.

  • What up with all the screen freezes since the updates?

    What up with all the screen freezes since the updates?

    Sorry to say your installation must have been unsuccessful.
    A normal installation would not do this.
    Uninstall, run the cleanscript* and try again (maybe your AV is too agressive).
    *http://www.adobe.com/support/contact/cs4clean.html

  • I can only access apps by double tapping and i cannot scroll past what is showing on the screen how do i change this

    For some reason I need to double tap everything to access apps, menu etc. Also, I cannot scroll down past what is appearing on the screen. Any suggestions for help? Please.

    Go to Settings - General - Accessibility - Voice Over = Off
    NOTE: You will need to use 3 fingers to scroll to various menu items

  • WHAT I DO WHEN THE SCREEN IS BLUE BECAUSE Startup Disk FULL?

    WHAT I DO WHEN THE SCREEN IS BLUE BECAUSE Startup Disk FULL?

    Have a look to this post : Blue Screen on Startup with MacBook Air Rev A (fitted with Hard Drive)

  • Why do I get a darker printed picture than what I see on the screen of my iMac

    why do I get a darker printed picture than what I see on the screen of my iMac

    Because your screen is calibrated incorrectly? Because you are using an Adobe RGB color profile instead of the recommended sRGB? Because your printer is not working correctly?
    With no information other than "it does not work" guesses are all that one can provide
    What set up do you have? What color profile are you using? How is your screen calibrated?
    What else can you tell us?
    LN

  • Well I was using my iphone 5, When restart and it did not turn on gets stuck in the presentation of apple (the apple) and at the top left of the screen above the apple logo reincia Appears this text, down and then turns back on and i get the same error ,

    Well I was using my iphone 5, When restart and it did not turn on gets stuck in the presentation of apple (the apple) and at the top left of the screen above the apple logo reincia Appears this text, down and then turns back on and i get the same error , i try to restore with itunes restore mode and throws me error!, could anyone help? I'm going crazy!. Thank you!
    This is the mistake That I get up the logo and then reboots iphone and Continues to Appear;
    (NAND) _findflashmediaandkeepout: 601 physical nand block offset 1
    (NAND) start: 356 this 0x96959400 PROVIDER = 0x96b1de80 falshmedia = 0x96b1de80
    (NAND) WMR_Start: 149 apple PNN  NAND Driver, Read / Write
    (NAND) WMR_Start: 174 FIL_INT (OK)
    (NAND) WMR_open :371 vfl_open (ok)
    (NAND) s_cxt_boot:88 sftl: error, unclean shutdown; adopted 7775 spans
    (NAND) WMR_open:420 FTL_open      (ok)
    (NAND)_publishServices:642 FTL capabilities: 0x00000001
    (NAND)_ppnvflGetStruct:3469 checking borrowed blocks-count:23 max_count:23
    (NAND)_fetchBorrowedList:881 number of borrowed blocks 16

    Hi Guys!
    I'm German, so my english writing might not be perfect
    I had the same Issue on a 5 i bought. Exact same screen and writing. Battery was totally drawn, first thing I had to replace. The screen had been replaced and since then it wouldn't work anymore according to the previous owner.
    It took me a couple hours, after recieving a few errors like 4013 it just never completed the restore, got really hot as well. The Flexwire of the Dock Connector seemed damaged, replaced the dock, but that didn't help.
    I almost gave up, thought the Logic Board was bad.
    BUT! Then i deceided to check if it has anything to do with the Screen assembly, and it did.
    Long story short, on mine the front facing camera, and sensor assy were bad.
    Anyhow, the phone works ''perfect'' when i leave them unplugged. So I just ordered a new one and we will see if thats the problem or if the damage is in the Logic Board.
    If so, i can live without the sensor and front cam.
    Just wanted to share, good luck everyone.

  • Is there a way to make iPhone speak what is displayed on the screen, with a simple click?

    is there a way to make iPhone speak what is displayed on the screen, with a simple click? Instead of going through the Accessibility and VoiceOver feature. This will be very useful if I am driving, or tired of reading from the screen, or watching other stuff ... thanks

    No.
    What is available via Accessibility settings is it.

  • My little brother lock my ipod touch 5th generation. Now he wont tell me the password. Can someone help me. What can i do?? Please help me???????

    My little brother lock my ipod touch 5th generation. Now he wont tell me the password. Can someone help me. What can i do?? Please help me???????

    You would need to put it in recover mode:
    iOS: Unable to update or restore - Support - Apple

  • HT1455 Did the lastest Apple update and now my Mac has gray screen with spinning gear and a status bar goes to half then turns computer off....help?

    Did the lastest Apple update and now my Mac has gray screen with spinning gear and a status bar goes to half then turns computer off....help?

    Thanks for your help.
    Same thing happen when I hold the button, it idle for a while and then turn off by itself. Any more suggestions?
    I got the disc..

  • When i open safari an apple alert comes up with a phone number.  when i call i get put on hold forever.  how do i get this off there?

    when i open safari an apple alert comes up with a phone number to call.  when i call i get put on hold forever or no one calls me back.  how do i get this off there and what is it?

    It's a scam. Do not call the number. There are several ways to recover.
    1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
    2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
    3. From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Security
    and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
    Close the malicious window or tab.
    Re-enable JavaScript and close the preferences dialog.
    4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.
    After closing the malicious page, from the menu bar, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

  • I have my apple i.d set in my phone but when i go to download an app it has a different i.d how do i fix this

    i have my apple i.d set in my phone but when i go to download an app it has a different i.d how do i fix this

    If you are UPDATING your app, it may be because that previous app was downloaded using another Apple ID.
    If not, you can try going to:
    Settings>iTunes & App Stores>Tap the top bar with your Apple ID>Sign Out and then Sign back in
    This may fix the issue you are having with it wanting to use another Apple ID.

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