HT201413 my phone is disabled too many failed password attempts and i cant connect to itunes it says my phone is password locked and have to enter password to continue

im having trouble getting into my phone my phone is disabled have to connect to itunes but i get a error message sayin put in password to continue but i can get to the screen to enter it

Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

Similar Messages

  • I have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

    i have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

    Itunes 11.1 is for your computer, not your iphone
    It is required in order to sync with ios 7.

  • Password logon no longer possible - too many faile d attempts

    hi expert ,
    in my support project   PROCESS CHAIN IS GETTING TERMINATED IN SEC AFTER SCHEDULING TIME ..ITS NOT TRIGGERING INFO PACK  TOO     "Internal session terminated with a runtime error (see ST22)     ".                                                       .AND  IN ST22 IT SHOWS ABAP SHORT DUMP ERROR WITH MSG:         "Password logon no longer possible - too many faile d attempts  "
    .BEFORE  MY COLLEAGUE WERE  REPEATING PROCESS CHAIN  AT INFOPACKAGE LEVEL .SOME TIMES IT ENDED SUCCESSFULLY
    FOR TODAY WE REPEATED THE PROCESS CHAIN AGAIN . NOW IT ENDED SUCCESSFULLY.CAN ANY ONE SUGGEST ME WHY IT IS HAPPENING AND HOW TO FIX IT PERMANENTLY
    Error analysis                                                                               
    |    Short text of error message:                                                                
    |    Password logon no longer possible - too many faile d attempts                               
    |                                                                               
    |    Long text of error message:                                                                  
    |                                                                               
    |    Technical information about the message:                                                     
    |    Message class....... "RSAR"                                                                 
    |    Number.............. 051                                                                     
    |    Variable 1.......... "Password logon no longer possible - too many faile"                    
    |    Variable 2.......... "d attempts"                                                            
    |    Variable 3.......... " "                                                                     
    |    Variable 4.......... " "         
    thanks in advance    
    Regards ,
    Harry

    thanks for your valuable suggestion murali ...
    can you please tell bwremote  user ... like where we maintain these user id and passowrd ... how does this effecting process chain ?? if we are changing this password mean where and all we need to change so that my process chains wont get same problem ....
    thanks in advance
    HARRY

  • HT201210 My iPhone became wet at the beach.  I put it in rice for 4 days.  When I connect to itunes, it says the phone must be restored.  It starts and then gives either the error 2001, or 2006.  What exactly does this mean, and is it worth getting repair

    My iPhone became wet at the beach.  I put it in rice for 4 days.  When I connect to itunes, it says the phone must be restored.  It starts and then gives either the error 2001, or 2006.  What exactly does this mean, and is it worth getting repaired?
    Thank you...

    http://support.apple.com/kb/TS1275
    Water damage isn't covered by warranty, but you could always purchase a refurbished device from Apple. 

  • My iphone 5s is Off now and it cant on and it say you have to connect to itunes and when i connect to itunes it say you have to restore your phone and when i restore it say Error your phone cant update... what am i doing now?

    my iphone 5s is Off now and it cant on and it say you have to connect to itunes and when i connect to itunes it say you have to restore your phone and when i restore it say Error your phone cant update... what am i doing now?

    idont know my acount my owner iforgot my apple id tuning of my find my phone

  • TS2430 tried to do the 7.04 update on my iPhone 5 and now it has the iTunes logo stuck on screen and when I connect to iTunes it states my phone needs to be restored??  I don't want to lose all my stuff- ideas?

    I tried to do the 7.0.4 update on my iphone 5 and now it has the itunes logo stuck on screen and when I plug into itunes it states my phone needs to be restored. I don't want to lose all my stuff.... ideas?

    here is solution
    http://support.apple.com/kb/HT1808
    You have already lost it at this stage
    but you have a backup of course

  • HT6048 MY PHONE WAS DISABLED TOO MANY TRIES WITH PASSWORD NOW WHAT IT'S NOT CONNECTED TO A CARRIER

    Want to gift my old 3g to a child but forgot my password. too many attemps, now disabled. Phone is not currently with a provider

    Hi, Jeffreyjonsson. 
    Thank you for visiting Apple Support Communities. 
    As long as you have the previous carriers inactive SIM card in the device, process the steps in the article below. 
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Also, an active SIM card from the original carrier will allow you to restore the device as well. 
    Using an iPhone without a wireless service plan
    http://support.apple.com/kb/ht3406
    Cheers,
    Jason H. 

  • HT1212 how can i reset my password on my ipod touch someone made too many attemps now its saying connect to itunes and when i connect to itunes its saying unable to connect because the phone is locked

    how can i reset my ipod touch if someone made too many passwords on my ipod touch

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My ipad is disabled and i cant connect to itunes without the passcode. how do i unlock my ipad?

    My ipad is disabled and it tells me to connect with itunes. i cannot connect to itunes bc it says i need to enter my passcode. the ipad is locked up. how do i correct this?

    http://support.apple.com/kb/HT1212

  • HT201210 latest update for the 4s caused my phone to freeze and show the connect to itunes picture.  when connected to itunes it says it's in recovery mode and needs to be restored.   pop up appears saying the device cannot be restored. iphone cannot be f

    attempted to download latest update for iphone 4s.  update had something to do with the calendar.  during the update the picture appeared with usb prompting me to connect to itunes.  when connected pop up appeared stating my phone was in recovery mode and needed to be restored.  clicked tab to restore and pop up appeared stating could not restore.  the device iphone cannot be found.  any solutions to this problem?

    Hey saandyy,
    Thanks for using Apple Support Communities.
    You can try to restart the iPhone to exit recovery mode.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
    Have a nice day,
    Mario

  • My Ipad is displaying IPAD disabled connect to itunes. No clue what the password is and when I connect to itunes it says must unlock to connect to itunes. Have never connected to itunes.

    Please help!!!!

    If you've forgotten the passcode to unlock the iPad then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
    If you do it via a different computer then :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
    Or do you mean your iTunes account password ? If so : http://iforgot.apple.com

  • Way tooooooo many Failed Passcode Attempts in the Restrictions section !

    Hi, my 2 1/2 year-old daughter locked me in !
    I usually lock the iPad using the Restrictions panel (General section in Settings) before giving her the device, and it happened several times that she handed it over to me... with the "6 Failed Passcode Attempts" red message in the Enter Passcode panel, which means she randomly tried typing digits in that area, which all failed, which is fine... except that I just found out that all of a sudden this time the Enter Passcode panel is now LOCKED for good and says "Try again in 220 174 minutes".
    I sync'ed the device to my Mac to no avail following Apple knowledge base suggestion. I Guess these are just too many failed code attempts.
    BTW I do backup (automatically in iTunes) regularly but I would like to save the restore hassle because of 32GB of data to restore (half the built-in 64GB) or I would like to be SURE that this cures the problem.
    Thanks in advance !
    Thierry
    Message was edited by: numage

    There is an easier answer.
    My kid's phone had the same problem.  I thought he was trying to hack the application restriction passcode but it turns out that he was rolling the system date forward to cheat in zombieville which apparently screwed up the lockout time restriction.
    And this uncovered a loophole for bypassing the application restriction lockout.  If you can, just roll the system date forward past the lockout expiration and enter your passcode again.
    It worked for me.
    This 'could' be used by a determined user to bypass the lockout feature and brute-force passcode-guess the phone (good luck with that!) but at least it allowed me to unlock the phone immediately instead of waiting the 19,200 minutes (aprox 2 week) lockout or having to factory-reset the phone like some folks apparently resorted to.
    Apple - don't fix this, it's not a bug, it's a feature.  Right?

  • HT3702 My phone says it cant connect to itunes

    I am playing clash of clans i am trying to buy more it said my card was declined at first and that was true i put more money in today and i got same message then after a while it said it cant connect to itunes.. I know for a fact i have plenty of money and i have bought things before i need help on whats not working??

    You will need to put the phone in DFU mode and restore as new.
    Search this forum if you don't know how to put the phone in DFU mode.

  • My phone is in recovery mode as i to do the latest update and then the connect to itunes logo came up but my phone isn't syncing with itunes, what do i do?

    So i tried to do the newest update on my iPhone and something went wrong in the verifcation or installationand mine phone shut down and displayed the connect to itunes logo, but my phone won#t sync to my itnues. for me to restore it.

    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then... See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • Does the iPhone 4 disable for 24 hours after too many failed attempts at entering the passcode

    Does the iPhone 4 disable for 24 hours after too many failed attempts at entering the passcode

    Oh thank you. Only thing is I have no backup, so i'd prefer to wait if there is a 24 hour lock out... Someone told me they thought there was, and I can't find anything on google to tell me how many attempts you get and how long you get locked out for each time. A friend made me a new passcode when under the influence and now after thinking about it remembers what he changed it to

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