HT201436 Can't retrieve voicemail. Phone takes me to greeting screen, but when I select default or record a custom greeting, the save it, phone screen continues to show "saving greeting" I cannot get to the screen to check voicemail

I think phone is 4s but might be a 4. Can't retrieve voicemail. I've had the phone for months and have used voicemail. Now when I select voicemail the phone takes me to a page to set up greeting (custom or default) and when I select either one and then try to save it ( thinking maybe then I can get to my messages) the screen just keeps showing "saving greeting"
Thanks

Safe Mode (booting while holding down Shift key) should have disabled all the Login items, as well as any non-Apple startup items, including the launchd items.
I'm out of "Easy" ideas, and anything I say after this, is just wild ideas, so feel free to ignore me.
Have you tried different USB cables? Maybe there is an issue with the USB connector, or the way you have to bend things to access your Mac mini USB ports is different from accessing your Wife's Mac mini USB ports?
Try alternate USB ports. Maybe there is a bad/marginal port/connector.
Try removing all your existing USB devices. If you are using a USB keyboard and/or mouse, try using a different USB keyboard and/or mouse (maybe borrow them from your Wife's Mac mini). Basically remove all other USB devices and replace the essential keyboard and mouse with known good ones).
Desperate measure (Backup first before proceeding down this path). Using a Firewire cable, boot your Wife's Mac mini into Firewire Target Mode. Connect a Firewire cable between your Mac mini and your Wife's while your Wife's is in Target Mode. Now boot your Mac mini holding down the "Option" key, and select your Wife's Mac mini's disk to boot from. Essentially you will be using your hardware and your Wife's software to see if you have a hardware issue, or if it is a software issue. That is to say if it works with your Mac mini booted from your Wife's boot disk, then your hardware is fine, but there is something wrong with your software. If it does not work, then it is your hardware.
Hopefully, you Wife will not kill you for even mentioning this. ALSO, if you do try this, BACKUP, BACKUP, BACKUP first, especailly her system. Not that anything will go wrong, but if it does, the last thing you want is an annoyed Wife :-) BACKUP!

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My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason, what can we do? Can anyone help please?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Help! my phone says it needs to restore but when i go on to itunes, it says it cant because my phone has a password!! i cant get on the phone to enter the password?!!! what do i do! thank you

help, my phone says it needs to restore but when i go on to itunes, it says it cant because my phone has a password!!! i cant put the password in because the phone says it needs a restore!!1 catch 22!!! help much appreciated, thank you

Try restarting your router by removing power to it for 30 seconds. This may correct the problem.

My Ipad2 won't turn off. I've tried the reset method, holding both buttons down for at least 10 seconds, but this doesn't work. I'm on version 5.1.1 and all other functions work except that I cannot get onto the internet via wi-fi either. Help ??

My Ipad2 won't turn off. I have tried the reset method by holding both buttons down for at least 10 seconds, but this doesn't work. I can't get onto the internet via wi-fi either (don't have a 3G card fitted). All other functions seem to be working OK including charging. Not had this problem before, but I recently upgraded software to 5.1.1 so is there a bug in there somewhere?

Look at last link.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My Photos app stopped working last week. It opens to the welcome splash screen, but when i select get started, the wheel starts spinning and that's all that happens. When I try to close it, it says it's creating a library, but never ends.

I have been using Photos since the update. I had no problems until last week when it stopped working. Despite the fact that I've been using it, it opens to the welcome splash screen with the "Get Started" button. When I click it, the wheel starts spinning and that's all that happens until eventually force quit it using the apple menu. Can anyone help?

OK, so apparently you have the MBW connected via the software equivelent of a crossover cable- ethernet frames but no routing. Not sure what negative impact that has or doesn;t have. Certainly its not how the drive was intended to work - it would be far easier to just have a USB connection for that.
WD software in general has a very bad history. Note that some drives have been lost entirely due to incompatability with Mavericks - read the tips section here for mroe details, btu i would NOT use it.
I cant help you with WD software. But the first task is to access the drive and make sure you can communicate with it. I would go to the main drive to do that. From there you should be abke to remove the partition for the backup, and begin over with something less troublesome - such as Carbon Copy Cloner, Time MAchine ( i dont use it and did nt much like it) or , my preferred method, good old unix rsync.
In any event, your prpoblem is one of authorization. So first see if the drive is responding in general ( try to access it the normal way), then move to that particular volume.
Grant

How do I do "Find My iPad must be turned off-" when I cannot get past the iPad "Enter Passcode"?

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FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
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7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
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Access Backup Assistant contacts. The website is a loop......it behaves as if I'm not logged in. I have checked and DO have the services (provided for free with my plan). Phone is set up properly and just synched it to cloud. Cannot get to the verizon

Log in to my Verizon account. Try to access Backup Assistant contacts. The website is a loop......it behaves as if I'm not logged in. I have checked and DO have the services (provided for free with my plan). Phone is set up properly and just synched it to cloud. Cannot get to the verizon web page to Manage Contacts.

It may be a situation where we all wait for things to clear up. The Verizon Cloud has been having issues for a very long time. Have you tried backing up contacts to your Gmail account, if you have one?

HT4623 i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone

i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone

Restore the device.

I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine

I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine

Hi there Fgonzalez2015,
You may find the camera troubleshooting steps in the article below helpful.
Get help with the camera on your iPhone, iPad, or iPod touch
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
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I cannot get past the password screen

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An Archive and Install will preserve you user settings and data. You will need a minimum of 5 GB free on the hard drive to perform an A&I; you can reduce the space required by about 1 GB by selecting the option to install language support only for the language you use (assuming you don't need multiple languages).
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HT201320 After setting up my shaw email account on my phone, i go to mail and the Welcome to Mail screen opens with the icloud, exchange, google, etc shows. How do i get past this screen to see my actual email?

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What OS X version do you have, & what MacBook, etc is that?
Good luck & happy computing!

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

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ccl43

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HT201436 Can't retrieve voicemail. Phone takes me to greeting screen, but when I select default or record a custom greeting, the save it, phone screen continues to show "saving greeting" I cannot get to the screen to check voicemail

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