HT201441 what do i do if the previous user is not longer around and i can't contact them to ask for the information of their account?

can someone please help me i need to know?!

Tylegn wrote:
The only other thing you can do if you cannot contact the previous owner, is contact Apple and submit your original proof of purchase. By original proof, it means from when the device was first purchased brand new in the box etc... It won't count if it's from a pawnshop or second hand.
Good luck to you!
How on Earth would doing all that help, when the original proof of purchase would have to come from the previous owner who the OP cannot get a hold of?
Bad advice.

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HT201441 the previous owner is no longer around and cant access the deivce

how do i by pass this was bought second hand

You'll need the previous owner.
http://support.apple.com/kb/ht5818

Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?

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I'm not sure what you mean by the times get switched around, but you migh check on both mac and device in the Time & Date section of preferences/settings to be sure they are both in the same time zone.

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Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

How can I reassign an iPad to a new user when the previous user is not available?

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I will try calling Apple support as well... However, comments and suggestions you might respond with are appreciated.
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http://support.apple.com/kb/PH13695
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
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Streamlined email process for removing activation lock
AppleCare has announced a new process to assist institutions with returned devices which may be activated locked. For customers who experience this for the first time please call AppleCare at 800-800-2775 so that the process and needed documentation can be explained. After the initial call customers can email with the required documentation for all Activation Lock Removal requests.
 Cheers, Tom

How do you get the previous user of this computer off and put your name on the mac

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HT201441 what do i do if the previous user is not longer around and i can't contact them to ask for the information of their account?

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