HT4847 I have an old icloud account on my iPad wish to delete the email address in no longer valid and I can't remember the password how do I delet it
Looking for help deleting an old icloud account the email address is no long valid I thought I changed this and deleted it previously but the iOS 7 update brought it back and won't let me delet any suggestions
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.
Similar Messages
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I cannot access the icloud as the email address is no longer valid and i do not recall the password.
Accessing icloud when email address is no longer valid and password is not recalled.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
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I Now get constant pop ups to logon to iCloud but it wants a password that I forgot. I also forgot the security question answers. It can not email me a password reset because the email no longer exists and Verizon won't let me recreate it. I know this will sound crazy but when I created the original Apple account with the old email address I put in a bogus birthdate because I do not like giving out personal info.
i Just want to do something to stop the iCloud popups.Try contacting Support in your country, after confirming your id and that it's your account they should be able to reset its password.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've done that update the primary email address on the account to be an account that you have access to e.g. by tapping on it in Settings > iTunes & App Store and logging into it, via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com -
I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password. How can I get these tunes transferred to my new email address and password?
In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
Thanks for your help. -
When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.
What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app. It is an identifiant allowing Apple to link your purchase to your account.
If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.
I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID. In any case, you will have to remember the password related to the account used for your purchase. If you don't, just use the link above to try to retreive your password. -
My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account? It seems I must have mis-typed my account information because I can't answer the security questions correctly...
➡ https://iforgot.apple.com/
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How do i reset the password in an account where the email address is no longer valid
I have an itunes account where the email address used is no longer valid and I also forgot the password.
I cannot choose the "forgot the password" option because the email notification will be sent to the email address that is no longer valid.
Is there an itunes administrator I can contact?
Thanks.
Dave Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312 -
i have an old icloud account and i want to access it on my iphone
As posted earlier, you can try going to https://appleid.apple.com/ and clicking on the Find your Apple ID on the bottom right. If you are able to find the ID, you can then reset the password here:https://iforgot.apple.com/, allowing you to access your iCloud account again.
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I have an old icloud account with music and pics on a computer and a new account on my iphone and ipad how do I transfer my pics and music to my iphone account or cync them i dont want to have to repurchase all my music to play on my iphone
Downloading previously purchsed music from iCloud is based on your iTunes ID, not your iCloud ID. (It uses "iTunes in the Cloud", which has nothing to do with your iCloud account, just your iTunes ID.)
If you are using a different iTunes ID on your iOS devices than the one you used to purchase the music, you'll have to sync the music to your devices using iTunes. If they are using the same iTunes ID, you can download the music to your devices as explained here: http://support.apple.com/kb/ht2519. -
How to remove an old iCloud account from my IPad. The account (email) was on my dad's name and he resently change it and now i can't reset or delete his iCloud account without his password. Please advise on the procedure. Thanks.
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.
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Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore) and I can't remember my password or security questions, argh.
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts!
Many thanks in advance.Paulini88!!! wrote:
Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore)
Then update it to new email address. Creating a new AppleID is usually not a good thing as anything on your old account will not be transferred to your new account.
See this -> Change your Apple ID - Apple Support
and I can't remember my password or security questions, argh.
So reset them...
See this -> If you forgot your Apple ID password - Apple Support
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts
Restoring it will not delete it.
You need to turn it off (Settings > iCloud - Delete account then re-enable it with updated AppleID.
This is the ONLY way you can do it. -
I need help! I no longer have access to the email that I opened my icloud account with many years ago and I can't remember my password anyway! However it continues to backup all my stuff. But I have no access to go in and delete items or manage my account. The pop-ups now tell me that my account is full and it will no longer be able to backup items. I would like to go in and delete items that I do not need to make room, but I can't! I have personally gone into the Apple genius store and presented the problem as well as called Apple support and talked with a live person. And no one has been able to help me. I cannot believe that I have basically lost my iCloud accessibility? I have a lot of money vested in music and priceless pictures! Please can someone help me?
I don't know what you mean by "closed" - icloud accounts stay in existence even if you disconnect all devices from the account. You can't delete them.
If you don't recall the ID or the password, and if the link above doesn't provide another way to get to the account, then you are out of luck. -
I have my brothers icloud account on my ipad and i want my icloud account back I have all my games from my acount but I can see his massages notes etc how can I get my icloud account back I tried so many things please help .???
go to settings and sign out his apple id in the sections i tell you:
1.game center
2.itunes and appstore
3.messages
4.icloud(delete acount;it wont realy delete it will only remove from your ipad)
5.facetime
and then enter your icloud in each and every section -
I Purchased a bunch of music under an old ID and email. I no longer have the email and I can't remember the password. How can I get the music I bought unlocked so it will be loaded on my new iPod classic??
➡ https://iforgot.apple.com/
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I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
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