HT202794 i have purchased iphone5s i am not getting iphoto and imovie free its asking cost iam having ios7.0.4

DEAR SIR
i have purchased iphone5s .and i was created allpe id and i regestered the product with serial no.and i tried lots of time downloding iphotos and imovie but iam not getting it free it is asking payment..please help me out for this problem.i have purchased this phone for this apps
<Personal Information Edited by Host>

We are fellow users here on these public forums, you're not talking to iTunes Support - I've asked the hosts to remove your phone number from your post (it's not a good idea to post personal info on any public forum).
Try logging out of your account on your phone by tapping on it at the bottom of the Featured tab in the App Store app and the log back in and see if they then show as free

Similar Messages

Can not update iPhoto and iMovie

With the OS update, I can no longer open/use iPhoto. When I try to update in the App Store, I receive this message:
"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
I only have one apple ID, which I have successfully used for every apple computer, ipod and ipad since the ipod 1. I personally removed the cellophane wrap from the box my macbook air came in, so no one else logged in before me...Can anyone offer a suggestion on getting around this issue? At the very least, I would like to be able to access my pics in iPhoto.
I am not an IT pro, so if the processes is involved, please provide instructions for dummies!
Thanks!

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

HT4623 Why can I not get the iPhoto and iMovie apps for free on my new iPad air

I have an iPhone 5 but just got an iPad air for Christmas. I didn't realize I set my iPad up under another Apple ID until my phone was not syncing with my iPad so I erased all content and reset the device to put them both on the same Apple ID. The problem I'm having now is the apps that are supposed to be free like iPhoto and iMovie are saying I have to pay 4.99 for them how do I fix this problem. Cause I did have them installed when I had it set up under the other Apple ID name :(
Thank you
Amanda Macdonald

How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
 Cheers, Tom

Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me :(

how to remove activation lock :Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me

You just made a very expensive mistake, especially if you can't return the phone.

I hav purchased whats app but when i formated my laptop it is asking me to pay for whats app in app store n further purchases are not not possible

i hav purchased whats app but when i formated my laptop it is asking me to pay for whats app in app store n further purchases are not not possible from my id how can i over *** this error

You may want to improve your backup strategy for your computer...
Login to iTunes, check your purchase history, see if there's the transaction for whatsapp.
Otherwise, contact iTunes support to get the issue straightened out.
http://www.apple.com/support/itunes/

Purchased the gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?

Purchased the gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?

I'm sorry, I do not fully understand your question. However if you are looking for the email address which you have used for your iTunes account, you can find this out by using the "get info" command on any items you have previously purchased from iTunes and navigating to the summary tab.

HT204268; I have purchases on an aol login pre 2008 and all recent stuff under an apple id. I currently see and use everything when i login with the apple id. After March 31st will my apple id account still show and contain all?

HT204268; I have purchases on an aol login pre 2008 and all recent stuff under an apple id. I currently see and use everything when i login with the apple id. After March 31st will my apple id account still show and contain all?
I understand the instructions to create a new account id (apple id) from the old aol account. However, does this mean my purchases will be split into 2 accounts; or does the fact that I currently see everything under my apple id (regardless of the purchased by username) mean this will all still appear in my current account as it does now?

You see them where when you login your non-AOL account ?
If you currently have two accounts (the AOL username account and an email address account) then you will continue to have two accounts, and nothing should change when you update the AOL account to be an email address (apart from how you access that account).
You will just be renaming the account to have an email address for accessing it, not creating a new account.

Apple put a new hard drive into my MacBook Pro and updated the system to Maverick. They did not put iPhoto and iWeb on it but I did have it in Lion. Why and what am I supposed to do?

Apple put a new hard drive into my MacBook Pro and updated it from Lion to Maverick. They did not put iPhoto and iWeb on it but I did have it in Lion. They also didn't put Pages, Keynote or Numbers back on it until I argued with them. Of course, I didn't have my data backed up. My hard drive was destroyed when I tried to install the update of Mavericks myself. I should not have to buy iWeb and iPhoto when I already had them. Suggestions?

cwhargrave,
have you tried looking in the App Store, to see if you can redownload iWeb and iPhoto there gratis?
If you haven’t done so already, you should purchase an external hard drive to act as a Time Machine backup destination, so that you’ll have an option to rollback to a working environment if a new OS installation is troublesome.

I have purchased an app from the app store and cannot seem to download it. I have tried restarting, and checked my connection but this seems to have no effect. I have also downloaded other (free) applications since then and some of these download

I have purchased an app from the app store and cannot seem to download it, the download statrs and then rapidly cuts out, it will not complete and seems to repeatedly go over the same few Mb. I have previously downloaded large files and not had a problem with them.
I have tried restarting, checked my hard disk (and repaired a sector of the disk) and checked my connection but this seems to have no effect. I have also disabled virus protection and my firewall to see if this has an effect. I have also downloaded other (free) applications to test it since then and some of these download but not the larger ones. Has anybody else encountered this? Does anyone know how to solve it?

Can you download large files from other places apart from the App store, wondering if it is the App store or your internet connection.
If it just the app store check this url http://www.apple.com/support/mac/app-store/contact/

HT1689 I have purchased some app's like Whatsapp, Flashlight and more from App Store and after about 3 days of usage, all refuse to open up. I have received acknowledgement of payment via email. What should I do to reinstate them?

I have purchased some app's like Whatsapp, Flashlight and more from App Store and after about 3 days of usage, all refuse to open up. I have received acknowledgement of payment via email. What should I do to reinstate them?

BRAWO!!!! It solves the problem.
Just hope that i would not be forced to download free Apps every thir day.
Here by us in South Africa, downloads is costing one.
Anyhow, thank you once more.

I have purchased new 5s from local dealer how do i check its genuinty online plz help

I have purchased new 5s from local dealer how do i check its genuinty online plz help

I'm not sure if the following is world wide but in some places you can enter your serial number and it will show warranty status and that may give you some indication: https://selfsolve.apple.com/agreementWarrantyDynamic.do

HT5035 can i pls see my apple i tune card purchase history? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $ has gone from last

can i pls see my apple i tune card purchase history from 2013-2014? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $. i want to find out where the $ go. i have just add $50 in for my itune card.

You can't see your card redemption history - you can try contacting iTunes Support (these are user-to-user forums) but they might not be able to help you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases

Hi, I have purchased an iPhone 4 in South Korea and I want to use it in India. Is there any way to unlock this in South Korea?

Hi, I have purchased an iPhone 4 in South Korea and I want to use it in India. Is there any way to unlock this in South Korea?

yes it is very easy...
first of all your phone have to be all paided off.
if your phone is all paid off you can call your carrier (have someone who speaks korean to call) tell them that your moving/visiting your country and you would like your phone to be unlocked. somehow they do this over the phone and it takes three - four days for them to do this.
its real easy.
if your phone is not paid off you can just tell them that your visiting your country and you would like to use your phone there.

HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it." My email has not changed. Any ideas? -gb

I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it." These came already loaded on my laptop, and my email has not changed. Any ideas or work-arounds?

Has your Apple ID changed, that's the one that matters.
You need to sign in under the account that purchased these apps (did you buy this Mac new)

HT1338 Can't update my iPhoto and iMovie! Always pop up a window says "you have updates available for other accounts; To update this application, sign in to the account you used to purchase it."

How could I update my apps with my only apple account?

I had this issue too after installing Mountain Lion (like others in the thread, I also just have one account/ID). The Spotlight fix didn't work. I ended up uninstalling iPhoto and iMovie and purchasing them from the App Store, hoping I'd be able to claim a refund later. It got rid of the update messages fine, but it's harder than I expected to find somewhere to ask for a refund. I can't enter a Taiwan number to call on the support site.
This is my first Mac - what with this and the ML battery bug, things aren't going as smoothly as I expected.

HT202794 i have purchased iphone5s i am not getting iphoto and imovie free its asking cost iam having ios7.0.4

Similar Messages

Maybe you are looking for