HT203167 Hi, I recently bought a book (Jeffrey Toobin, The Oath), and the last page of the first two chapters, at least, are missing. Could you advise?

Hi, I recently bought a book (Jeffrey Toobin, The Oath) through iBook on my iPhone, and the last page of the first two chapters, at least, are missing. Could you advise?

Nothing no one here can do. Call the place where you purchased the book from or contact the book author!

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Recently bought new macbook pro , transferred data over and thought microsoft office would work on new laptop. Icons are there , although don't have my key codes!! should i just buy new software package ?

recently bought new macbook pro , transferred data over and thought microsoft office would work on new laptop. Icons are there , although requires key codes and I don't have my key codes anymore as dog chewed the packaging!! should i just buy new software package ? I am told that this is a microsoft issue not a mac issue !! But all my other data on the old macbook pro transferred over even the icons for office for mac on the bottom app bar. only now I can't open any of my word or excel files without key code! I thought that there may have been something that could be done before having to bite the bullet and fork out for new software package.??

If this is Office for Mac 2011 then it will work on your new computer. Reinstall it. If you don't have the key code call Microsoft's activation line to get a new key code. Explain that you lost the original key code and want to install Office on your new computer.

TS1424 I have bought a book from iBook and even though my gredit card was charged immediately and the book was downloaded the first 12 chapters are not there! It says there is an error ... and the book starts at chapter 13. What do I do? Where do I compla

I have bought a book from iBook. My credit card was charged and the book was downloaded. There is an error and the first 12 chapters are not there! The book has the prologue and info and then chapter thirteen. How do I get the whole book?

I have bought a book from iBook. My credit card was charged and the book was downloaded. There is an error and the first 12 chapters are not there! The book has the prologue and info and then chapter thirteen. How do I get the whole book?

I recently bought a used iPod touch generation 5 and reset it (erased everything from it because the previous owner left a passcode on it) and I had to enter my language,wi-fi stuff, and then it said "Activate iPod" I don't know the owners info! Help?

I recently bought a used iPod touch generation 5 and reset it (erased everything from it because the previous owner left a passcode on it) and I had to enter my language,wi-fi stuff, and then it said "Activate iPod" This iPod is currently linked to an Apple ID (c*****@k*****.net). Sign in with the Apple ID that was used to set up this iPod. The man who sold it to me said he bought it from another guy and sold it to me..So, I don't know what to do! I searched it up and it said you could go to iCloud and iTunes, but It's not working for me. Please help!!

A little more information:
You are running against the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
If you can't get this done
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
you have a thin brick. I suspect your iPod was stolen or lost. I would turn it into the police since it is worthless to you if you can't get the previous owner to remove from their account

Hi, I recently bought a new iMac with the wireless keyboard, but the symbols are all scrambled, e.g shift/? produces *...any ideas please! Thnx

Hi, I recently bought a new iMac with the wireless keyboard, but the symbols are all scrambled, e.g shift/? produces *...any ideas please! Thnx

Have it replaced by the vendor.

I recently bought logic pro x from the app store and now i want to update to 10.0.4 and its saying it wasnt purchased here!!! sort it out apple very annoying!!

I recently bought logic pro x from the app store and now i want to update to 10.0.4 and its saying it wasnt purchased here???!!! sort it out apple very annoying!!

Although there will be many here that will sympathise with your situation, this is a user to user forum. Apple don't come here. The store (if you go to apple.com) now do real time chats. Failing that you'd need to call them to sort your issue out.
Hope this helps

I recently bought a used iPod Classic (7th Gen) and want to set it up in iTunes in my name. How do I do this?

I recently bought a used iPod Classic (7th Gen) and want to set it up in iTunes in my name. How do I do this?

Click here and follow the instructions.
(120421)

I just recently bought a mackbook pro from a friend and i did a restore on the computer. then it told my i needed a apple id that purchased lion. so i got on apple and purchased it. should a get some kind of code or what do i need to do now?

So i just recently bought a macbook pro from a friend and i did a restore on it to start fresh. when i got to the point to install it. it said i needed an apple that has allready purchased it to install. so i got on apple site and purchased it. so should i get somkind of code or what do i do now?

When you attempt to reinstall, it will ask for the AppleID.

I recently bought an iPod Touch from the US, when I was living there. I am now in India, and my iPod seems to be frozen -- the slider won't slide. So far, I've updated my iTunes and reset and restored the Touch. Problem: no Genius bar in India. Theories?

I recently bought an iPod Touch from the US, when I was living there. I am now in India, and my iPod seems to be frozen -- the slider won't slide. So far, I've updated my iTunes and reset and restored the Touch. The problem with the simple solution: there's no Genius bar in India.
Any idea what I can do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I recently bought a movie bundle for mean girls and clueless. Only mean girls downloaded and clueluess didnt download and is not on my computer or ipod! what can I do ???/ help !

I recently bought a movie bundle for mean girls and clueless. Only mean girls downloaded, but clueless didnt. Also cleueless started to download but it didnt coem up on my laptop or ipod

On your computer launch iTunes.
From the menu bar click Store > Check for Available Downloads
If you can download the content there then connect the iPod then sync.

I recently bought a few new songs from iTunes and they transfer to my iPhone, but not into the Playlists I dragged them into

I recently bought a few new songs from iTunes and they transfer to my iPhone, but not into the Playlists I dragged them into

Do the problem songs play in iTunes on the computer?
Is Settings>iTunes and App Store signed into the account that purchased them?
Can yo redownlod them directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Do they show up in the Purchased list?
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing/loading those songs?

Ok I just recently bought an album on itunes, the songs arent showing up anywhere, but when i go into the purchased section on itunes it says "downloaded". Whats the problem?

Ok I just recently bought an album on itunes, the songs arent showing up anywhere, when i go into the purchased section on itunes it says "downloaded". Whats the problem?

Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem.

Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!

Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!

You've encountered iCloud Activation Lock. Contact you friend and have him follow the directions here:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

HT203433 I bought a iBook and the first 6 chapters say they have an error? Won't show pages?

I bought an iBook and once it downloaded it was missing the first 6 chapters
It says
Error on line 1 at column 1
Document is empty error
Encoding error
My iPad 2 is up do date
Not sure what went wrong or how to recover the chapters?

Have you tried deleting the book and re-downloading it via the Purchased tab in the ibookstore in the iBooks app ? If it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and use the 'Report a Problem' link.

ITunes only burns the first two discs of audible book over and over

I have purchased, downloaded, and burned many Audible books in iTunes successfully . . . until now.
NOW I cannot get my current purchased book to burn correctly.
What I do...
I create a playlist for the audiobook.
I drag the audiobook into the playlist.
I right click on the playlist and ask it to burn to disc.
I am told the book will have to be spread across multiple discs.
I click "ok".
The playlist begins to burn to disc.
I am prompted to insert another disc.
I do so.
This goes on and on for what seems like too many discs (normally, an unabridged audio takes about 8-12 discs depending on the length.)
I check the discs in a portable player and discover that the first two discs are fine, but that the third and fourth discs are just repeats of the first two discs.
I check the rest of the discs I have burned (18 at this point) and find that the first two discs are repeated over and over and over again!
What I did to try and resolve the issue:
I checked to see if I had the latest iTunes downloaded. I do.
I emailed Audible and they had me delete all occurences of the audiobook from my system and then re-download a fresh copy. I did.
Tried to reburn the new playlist with the new downloaded audio book.
The same issue occurrs and I waste another 18 discs.
It should be noted that the only reason I only wasted these 18 discs each time and not more is because I finally cancelled the burn.
iTunes was still asking for more discs on disc 18 (and the audio book was only about 10 hours long).
Any help resolving this would be appreciated.
Thanks.

THIS... is precisely why I use Toast.
I know that doesn't help a lot, but I have NEVER been fond of iTunes for burning.

HT203167 Hi, I recently bought a book (Jeffrey Toobin, The Oath), and the last page of the first two chapters, at least, are missing. Could you advise?

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