HT203433 i got a free app i bought a book inside that app but now when i click on it it tells me it needs to be downloaded where do i click download for it
the app is called gojimo and it was to help me study for my GCSES i got it free but i bought a book inside it called elements now evey time i click on it. it tells me you have bought this book but it needs to be downloaded i need to find out where i can click download it is on myb iphone 5s and the book cost me £2.49
Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck.
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i used a code i got with my moive to download the itunes version and i was watching the itunes extras, but now when i click on "play itunes extras" it plays the audio but the only thing it displays is the first frame (the movie is catching fire) i deleted the movie and reinstalled from my icloud backup and it still does the same thing. The actual movie works fine, its just the itunes extras
Hi there MickeyDresaj,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
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Hi, I bought this some 80 euros option, but now when I triet to send BDF-file 88.0000 kt, it didn´t work at all. Said "couldn´t do this work". I am very disappointed. Can you do asap something for this problem. [email protected] This is very important service but it must work!
Hi vesa laukkanen,
It sounds like you're referring to an Adobe PDF Pack subscription. What process are you having trouble with? Are you trying to create PDF files, or combine them? Please give me a little more info about where you're running into trouble, and I'll do what I can to help.
Best,
Sara -
I have the iphone 4 and PC with Windows Vista Basic. When I bought my iPhone syncs with iTunes on my computer, but now when I try to sync it tells me that Mobile Device Service was closed and I can not synchronize the phone. Try restarting Mobile Device Service and uninstall and reinstall Itunes but still giving me the same error.
http://support.apple.com/kb/HT3965
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I have downloaded many apps from the itunes store,but now when I go to verify my account I keep getting a message saying"please enter a correct security code" what does this mean and how do I fix it...???
Same problem here, I actually changed to my other credit card and it works but I try to go back to the other card and im getting the same message, i dont know if its the banks problem or itunes problem. I almost have 3 years using this card to buy on itunes i dont know what is the problem.
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iPad2. I tried to e-mail a document from the GoodReader app. It froze. Now, when i tap the Mail button on the Home screen, it goes to a blank mail page, with no mailboxes, whereas before it went straight to my Gmail account. I went in to the Settings section, tapped on Mail, Contacts, and then on Gmail. The Mail button is grayed to Off, and when i press it to turn it On, all i get is a message that says Turning on Mail, but nothing happens. Suggestions?
Start off by trying to reset the ipad. Press and hold the power and home buttons at the same time until the device powers down and you see the Apple logo.
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Any help ???? !!!!!! Please the app is really important
Are you able to download other apps or other content in the iTunes Store or in iBooks? Is the app age restricted? Settings>General>Restrictions>Allowed Content>Apps?
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please help
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.rds.
(If you are running Mavericks: After years of fighting malware and exploits facilitated through Adobe's Flash Player, the company is taking advantage of Apple's new App Sandbox feature to restrict malicious code from running outside of Safari in OS X Mavericks.)
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:
When you have installed the latest version of Flash, relaunch Safari and test.
If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
click Check Now. Quit and relaunch your browser.
You can also try these illustrated instructions from C F McBlob to perform a full "clean install", which will resolve the "Blocked Plug-in" message when trying to update via the GUI updater from Adobe.
Use the FULL installer for 12.0.0.44: Flash Player 12 (Mac OS X)
And the instructons are here: Snow Leopard Clean Install.pdf -
'''bold text'''I do not see what else I can add to above
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
You can force Firefox to create a new default profile if you remove the profiles.ini file.
* http://kb.mozillazine.org/profiles.ini_file
You can find that file here:
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.
*http://kb.mozillazine.org/Show_hidden_files_and_folders
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
I have just tried to install the full version of Anthill to my iPod touch Gen 4. I get a message on the iPod saying "Anthill failed to install" and an error on the computer "OxE8000004". I already had Anthill Free installed so deleted it in case it was interferring with the new download. I can install other free apps but now can't even install Anthill Free. I have tried the 7 resolution steps advised by Apple and have totally run out of ideas as to what I can try next. I am using a new laptop since installing Anthill Free the first time and am now running Windows 7, otherwise everything else is the same. Any help would be sincerely appreciated. Thanks.
- Maybe here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
- Try redownloading the app directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have been using Firefox for months, but now when I click on the icon I cannot open a page. I tried downloading again but still get tnothing.
I can get on Explore just fine but I want to get back to using Mozilla Firefox.Nothing is worse than IE.
You can try the following:
Save your bookmarks.html in
%userprofile%\Application Data\Mozilla\Firefox\profiles\
Delete the whole content of the profiles-directory
Then create a new profile and start FF again. Now you can import your bookmarks.
Otherwise look here:
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I bought a free app(Documents by Readdle) for free. In my account I had $6.37 but now I have $3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?
Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy -
I'm trying to download a FREE app but it is asking me for billing information. WHY??
Im trying to download a FREE app but it keeps asking me for my billing information. This makes no sence becasue the app is FREE!
help pleaseApple set up the App and iTunes store to require a valid payment method evn for free apps.
You can however set up a new App store account withut a credit card. That account is only good for free apps.
Create an iTunes App Store account without a credit card -
Can't download paid apps from the app store. Can download free apps but not paid for apps. Anyone know what is wrong?
If you're using a first generation iPod touch, it is up to date. The higher iOS versions require a newer model.
(68010) -
Want to download free app but keeps asking for card details
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See
http://support.apple.com/kb/ht2534
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