HT204053 I have made an Apple ID 10 months ago...But when I use it I get a message that says your Apple ID does not exist in iTunes and also Application Store...
I am living in Iran...I have made an apple ID about 10 months ago to use free Apps available in ITunes and Application Store...But I always get a message which says your Apple ID does not exist in iTunes and Application Store...Please guide me how to use iTunes and Application Store for downloading free Apps and music...
It sounds like you haven't yet setup iCloud with that account and you need to do that on a Mac or iOS device. Once setup, you can enable iCloud on a PC, but it needs to be setup first.
See Creating an iCloud account: Frequently Asked Questions
Which says in part:
You can sign up for iCloud on an iPhone, iPad, or iPod touch with iOS 5 or later, or through System Preferences on a Mac with OS X Lion v10.7.4 or later. Just follow the setup instructions for your iOS device or Mac.
ivan
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Read the article you linked.
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katharina,
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Need help
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Have you got the confirmation email from them? if not - you still have to wait. If wait time >2 weeks then I would suggest emailing ([email protected]) or calling them.
they say you should get the confirmation or denial email in a week or a bit more. -
Hi everyone
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Hi annibu757,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
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Thanks,
GlennWelcome to the Apple Community.
Try de/re authorising your computer. -
I am trying to purchase a printable gift certificate from iTunes, and I keep getting an error message that says, "Your Apple ID is not eligible to purchase gift certificates." You can purchase gift cards from retail locations. I can't do this because I live overseas. I've tried deleting and re-adding my credit card information, and I've submitted a support ticket to ask for help. I see from my Google search that this is not an uncommon error message to have, but I can't find a solution!
No, I am a US citizen living overseas, but I am going through a VPN and I am using a US-based credit card. I have no problem purchasing apps, just purchasing gift certificates. I'm going to try gifting the app to the person I am purchasing for until Apple straightens this out for me.
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What store should you be using? If you should be using the Canadian store, try changing it in the settings.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
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After installing itunes 11.1.5, i get a message that says no apple support why?
AFTER INSTALLING ITUNES 11.1.5, I THEN GET A MESSAGE THAT SAYS
NO APPLE APPILACATION SUPPORT WHY ??????????????With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
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I have a new IPod Nano and when trying to connect to my PC for the first time I get a fault message that says the "USB Device is not recognized by my computer. I have several other IPod devices and have never had this problem. When I go to windows explorer, the device does not show at all, so I cannot manually open it.
Hello JETaylor2015,
Congratulations on your new iPod nano! I would be concerned too if my iPod was not recognized by iTunes or my computer. I recommend reviewing this article for steps to take when your iPod is not recognized:
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http://support.apple.com/kb/TS3716
Thank you for using Apple Support Communities.
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Sheila M. -
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I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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Why am i getting a message that says my apple id is not eligible to purchase gift cards?
when i try to buy a gift card online thru itunes i get a message that sayd my apple id is not eligible to purchase gift cards? whats going on......
Soto wrote:
seems like a call to apple is needed, sorry I couldn't help.
Itunes has no telephone support, so you cannnot call them.
To contact them click Support at the top of this page, then click the link under Contact Us. -
This is so frustrating. Why should I pay $29.00 for a problem I
didn't create. I think they flip a switch and disable to distort money!
Has anyone gotten a straight answer for this problem?
Thanks,They're not charging you to renable your Apple ID. They're charging you for phone support, which they'd do regardless of the question. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They may be able to help you without you having to pay for phone support.
Regards.
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