HT204053 Why does Apple kick their old subscribers under the bus? I have an iMac G5 2.1 Computer using Leopard 10.5.8 system, and I am no longer able to renew my MobileMe account, Why? Maybe I should look into PC Computers in the future!

Why does Apple kick their old subscribers under the bus? I have an iMac G5 1.9 and 2.1 computer using Leopard 10.5.8 system, and I cannot renew my MobileMe account, why? Is Apple incapable of keeping their old subscriber accounts active and still update their system? Maybe I should look into buying a PC in the future? I eagerly await your reply. Thanks

MobileMe is being terminated in two weeks. If you have files on your iDisk which are not also on your computer you need to be downloading them as soon as possible or you will lose them.
You can migrate to iCloud and set Mail up manually to receive your @me.com mail:
Entering iCloud email settings manually in Snow Leopard or Leopard
You will not be able to sync calendars or contacts. If you want to have general online file storage you will need to find a third-party alternative - this page examines some options:
http://rfwilmut.net/migrate3

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Why does Apple support print those "Hello" booklets that came with my new iMac in super small fonts?

Yesterday I purchased the latest available 27inch iMac from my local Apple only dealer.     ( It sure beats my very first Mac which was an LC520. )
The included in the box printed quick start guide named "Hello" was printed using a font size very close to zero.
Who are these people at Apple support that can read such small fonts with using 20X powered magnifying lenses
Are they somewhat...
What a waste of mony Apple!

I think it's a point worth making. It is virtually unreadable.
On reflection, I'm wondering if there is an obligation in some countries to provide such information with a device.   This could be Apple's way of complying while spending the absolute minimum.

Why does apple make their iPhone chargers so weak? The wiring always tends to come out within a month of use. I have already changed five chargers within half a year

The charger gives me many problems. It also is very poor at earthing. Hence the body of the iPhone shocks up when I touch it

I still have the original charger that came with my 3GS when I purchased it over 3 yrs ago. It is in perfect condition.
The only reason someone would go through so many charges in such a short period of time is due to user abuse. Grasp the connector when plugging/unplugging the device instead of the cable.

Why I can't buy gems on clash of clans it says contact the support I have 3 credit card that I'm using. 1st with my mom 2nd my gf credit card 3rd my uncles. Anyone knows why can't buy?

Can anyone please tell me why I can't buy gems on clash of clans I'm using 3 credit card. 1is with my mom second is with my gf and 3rd is with my uncle so please tell me why every time imma click buy gem it's says contact iTunes support?

I already did and they told me that there they can't do anything about it Bcoz there is an activity on my account. And they gave me a link about terms of buying but dint see my problem there help? :(

Why does apple tv not support amazon prime?

why does apple tv not support amazon prime?

If you have an iPhone/iPad it may be possibel to 'Airplay' from teh Amazon Prime app on the device - no Amazon Prime in UK so I can't confirm it works. Check reviews of the app in iTunes. Airplay is not something I like much as you have to have another device to work with the AppleTV.
As to why there is no native support for Amazon Prime on the AppleTV itself, we could ask the same for any number of services, but:
1 - Apple/Amazon are competitors to some extent so they may not want to
2 - It may simply not feature in Apple's plans for the device
3 - Rights owners may not allow Apple/Aamzon to collaborate
.....and dozens more possible reasons I suspect, none of which really make sense to you an I as a consumer...

Why does Apple charge for Apps that are FREE? That's my concern.

Why does Apple charge for Apps that are FREE? That's my concern.

Free means Free....
As both Johnathan and Demo have indicated, if it says Free there is no charge associated with it. If you upgrade to a "Pro" version, or if you do in-app purchases, then it is no longer free....but when you initially install the app, you do not pay anything if it says "Free".
And "Yeah? I'll show you" does not help us to understand what you are talking about. If you want help, then provide specifics and we will help you to figure out your misunderstanding.
Cheers,
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Why are some of the songs greyed out and i am no longer able to listen to them?

why are some of the songs greyed out and i am no longer able to listen to them?

why are some of the songs greyed out and i am no longer able to listen to them?

Why does Apple now force users to provide 3 security questions or use their ridiculous two step verification in order to download from the App Store?

This is a total pain in the ***. I've been using ios products since the launch of the iPhone 4 and they've suddenly changed to this nonsense?   Why does Apple treat its users like they're 4 years old?

Those things are nothing new. People were doing that three years ago and Apple felt their security was sufficient then.   I don't have a credit card on file so I'm not worried about anyone getting my credit card info.
I have sent my feedback to Apple.   Their response included "this is policy. There is no way around the security measures." and "I have provided Apple's answer. There is no further escalation point or anyone I can transfer you to that is going to provide a different answer at this time."

Why does apple allow apps in the App Store hijack your Internet when certain websites? Why doesn't apple remove their products from the App Store?.

Why does apple allow apps in the App Store hijack your Internet when certain websites? Why doesn't apple remove their products from the App Store?.

Apple saw it as their responsibility since the redirection took me to the App Store. They assisted me in stopping the redirection which is occurring on many peoples iPhones. It's a have java script problem that adking is using to get you to buy their games. The websites work normal and then all of the sudden the website is taken over by adking.com. You can no longer use the website as it immediately takes you to the App Store without ever showing a popup to cancel the redirection. They were very helpful fixing the problem should others experiencing this specifically with adking.com.
No need to get defensive. I'm not the only one experiencing the problem Apple said.

Why apple thinks their old customers are "Mad" or "Enemy" ?

Why apple thinks their old customers are "Mad" or "Enemy" ?
We are iPhone 4 user and we also paid money to apple ! But we are neglected by apple. No 3D view for iPhone 4 users.
What apple thinks, we are freak ?

I take your point, however there are number of Apple employees who are involved in discussions on this website. Furthermore Apple is missing a big trick if they are not review their own forums (let alone other forums) to get feedback on their products.
Apple has also made a big deal about the partnerships that it sets up with other companies (Google and Yahoo being amongst them). I do not think it is fair to pass the blame on to Yahoo. It is Apple's responsibility to ensure that the functions of its own products work. If Yahoo is letting them down they should be in discussion with Yahoo to resolve the problem as quickly as possible.

HT1338 Why can't I update my iPad iso 4.2 version? I go to setting and it does not have it like it should. Why does apple have to make things so freaking hard! Help!

Why can't I update my iPad iso 4.2 version? I go to setting and it does not have it like it should. Why does apple have to make things so freaking hard! Help!

If you have an original iPad 1, the latest version of iOS it can run is iOS 5. So you should be able to update no problem.
Update iTunes to the latest version (11.0.2). Then simply plug your iPad into the computer and open iTunes. Click the iPad either in the sidebar or the top navigation bar. Then attempt to update the software. If it doesn't work, please post the exact error message.
Note that it would be wise to first ensure you back up the iPad.

Why does apple only support mp4 videos?

It's not really a problem, i usually use my friends computers to convert my videos since mine is so slow.
But why does apple only support MP4 and MOV formats? Why not MPEG or DivX?
I know they cannot use WMV because it is a Microsoft format.
It's just sometimes when i convert videos, the audio becomes out of sync or iTunes complains it's not playable on my iPod.
I would just like to know why?
Thanks for your time.

If Apple chooses to go with H.264 or MP4 or whatever else they want to support, maybe it would be real nice if iTunes could automatically convert to those formats. So if I dropped my universally standard (and supported by most DVD players) DivX video clip in the library, iTunes would convert and format the video to an iPod friendly format.
So, let me see if I understand this correctly. You want Apple to pirate proprietary codecs from DivX and build them into iTunes QT access. Tell me, does this mean that Apple is working as your agent and you will be the one spending time behind bars or paying the fines. Or, are you saying that Apple should act as an agent for DivX and charge you for a version of iTunes with legal codecs installed. How about Windows Media? Want to double the cost? What about Real? Or maybe Apple should have different versions of iTunes -- one for you and one for the guy who lives next door who uses old Indeo files?
I have tried several 3rd party converters and they all suck.
Perhaps you should be more selective in choosing a converter or invest in a commercial product which is supported by the people selling it.

Why does Apple misslead us selling what appears to be Game of Thrones Season 2 when in fact all it is - is a few trailers and the actual program is only available 18th Feb - this gives me a real bad feeling toward Apple and its branding!!!! deceitful

Why does Apple misslead us by selling what appears to be Season 2 Game Of Thrones when in fact it is only some timewasting trailers and the actual program is only available on 18th February 2013!
Deceitful comes to mind....
I am sure they will say it is in the small print and you should have read it and what you got was these 'Really Cool Trailers'......but come on Apple - don't screw up your BRAND now if you carry on you will have a core problem! My trust is waning.
Its is not like Aple will be stocked-out on the 18th February is it - in reality I guess they just want the money upfront well in advance of delivering the product....just not on Steve will be turning in his grave.....

etresoft, I think you are being unnecessarily harsh to gloriastitz. She is frustrated and doesn't understand computers at the level you do. What she is experiencing is frustrating, so she is frustrated. I have been a help-desk professional for over 15 years now, and emotions are part of the business.
I know it has been over 6 months since gloriastitz posted her reply. I hope she got a useful answer, but I fear we have satisfactorily scared her away from seeking help.
So, the first best response to tell someone is that the problem they are experience is almost certainly fixable, but may require more information to solve. You tell them you understand their frustration (even if you personally don't experience frustration or don't understand why people my express frustration publicly about a problem that frustrates them). It's just good protocol.
Then you work with the person to break down the problem into steps. If you don't have a ready answer and don't think you might even know the answer with sufficient data, then back out and leave it to others to tackle.
I've been having a similar problem with my Mail program. The cause is still unclear to me after vieweing the logs and changing settings where I know them to be. There appears to be a setting that is not clearly placed in any of the typical UI locations for initiating the desired action for either a feed: or mailto: call.
etresoft wrote:
gloriastitz wrote:
I'm sure I'm not the only one having these frustrations.
I think you are. This is not a place to rant and complain. It will just encourage people to give you unhelpful responses. If you want to complain, go elsewhere. If you want help, ask for it.
For example, can you explain what those dialog boxes actually say? Regardless of who is starting Mail, it will not prevent your machine from sleeping.

Why does apple not stop these app that steal money from small children

Why does apple not stop these app that steal money from small children

In the final analysis it is down to parents to use the parental control features.
In addition to that, parents should regularly check the nature of all downloaded apps available to their children.
Yours are the chidren ... and yours, the responsibility.

Why Does Apple Keep Changing the Charging Protocols?

I bought an iPhone 3G yesterday, and after having a 1st-Gen iPhone for about 5 months, I'd have to say I'm not altogether impressed with the new one. Non-recessed headphone jack, check; faster downloads over 3G, check. The rest of it.. I dunno.
The most irksome detail I've encountered so far is that something has changed in the -- what is it called, the docking mechanism at the bottom of the phone that connects to the dock -- that makes all my previous docks (and I have quite a few around the house) obsolete. Worse, this iPhone will not charge from the adapter I have in my car, the Dension ICE>Link which originally integrated all my iPod controls directly into my car stereo.
When I got my first iPhone back in February, the first thing I noticed was that when I plugged it into an older "universal dock," I'd get an error message, "this accessory is not made to work with iPhone." I managed to work around it. I bought a new dock that is compatible, and I discovered that so long as I was using the iPhone as an iPod in my car, it would charge that way. So I wasn't losing battery charge if I listened to my iPhone/Pod in the car. That was good enough.
Now, with 3G, first, I discover that the Universal dock that I purchased with the old iPhone generates the same stupid 'will not work with iPhone' message that the OLD iPhone generated with an older dock. So this iPhone 3G does not work with a dock that I purchased for the original iPhone, which did not work with the dock I had purchased for my iPods. Sheesh.
But, again, it gets worse: now, when I slip the 3G unit into the cradle/adapter in my car, it will not charge ever, not even when I'm using the iPhone 3G as an iPod. The audio connects, I can still use the iPhone as an iPod and listen to it and control it through the car stereo, but I'm draining the battery when I do.
So, from iPod, to iPhone, to iPhone 3G, it appears to me that Apple has changed something in the protocols for each new generation so that all the docks and accessories from the previous generation are no longer viable. Why are they doing that? What is the UPSIDE of this very obvious and irritating downside, other than the upside for Apple that gets to sell me ever more accessories.
Are other iPhone 3G users encountering irritations like this? What sort of work around are there? Anything?
The GPS and the faster data speeds of 3G are nice features, it's also nice to have a flush headphone mount (I can use this one with a bluetooth stereo headset transmitter). But there are other ways that this unit is just not integrating into the way want to use it, and I may be very tempted to go back to the original iPhone.
Anybody want to chime in with their experience?
Thanks,
--PS

There are two messages you might see. The one you allude to, "will not work with iPhone" is merely a warning that the accessory is not shielded against the electronic emissions of the iPhone, i.e. you may get a little static on the audio. You can ignore that error and use the accessory. The other error is a "will not charge" and that's because the iPhone 3G no longer draws power from the FireWire pins in the dock connector. Apple has been phasing out FW support - the ability to sync via FW was dropeed a couple of years ago. 3rd party manufacturers have known about this for some time, but seemingly chose to maximize profit by not changing their design (especially for car chargers, since the power input is 12 V, which FW can handle, but for USB the voltage must be stepped down to 5 V). There are dongles available to drop the voltage and move the power to the correct pins.

HT204053 Why does Apple kick their old subscribers under the bus? I have an iMac G5 2.1 Computer using Leopard 10.5.8 system, and I am no longer able to renew my MobileMe account, Why? Maybe I should look into PC Computers in the future!

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