HT204088 my bank account has been charged 24.99 three times today and i didnt do it???

my account was charged 24.99 three times and i didnt do it?

You've checked the purchase history on your account as per the page that you posted from, and nobody else has access to your account or devices (charges sometimes take a day or two to appear on  a card) ?If they appear on there and you didn't make them then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT3702 Dear sir , my Bank account has been charged more than I have bought songs !

    My bank account has been charged more than the number of songs I have been downloaded !
    Please correct this matther !
      Thanks ,
    Boghos Petrosian

    We are all itunes users just like you.
    You are not addressing Apple ehre at all
    You need to contact itunes support:
    http://www.apple.com/support/contact/

  • IPhone 6 plus!!!!   BANK ACCOUNT HAS BEEN CHARGED!!!!

    Well I retract my posts I made earlier about not getting the plus.  My order has been processed and Verizon took money out of my bank account!! That's a good sign!!!

    Hey when did you order this??

  • My bank account has been charged

    I cancelled my membership but todayy after checking my acount it shows that i have been charged, Can you please cancel my adobe mebership. Thanks

    This is a user forum, please contact Adobe directly to resolve this!

  • HT3702 My account has been charged twice for my purchase today?

    My account is processing twice the Beyonce album for 15.99. 

    Did you click 'buy' twice when buying it ? You can try the 'report a problem' page to contact iTunes Support (we are fellow users here on these forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have purchased and began to download music several times.  While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

    I have purchased and began to download music several times.  While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

    Hi there Angel T,
    You may find the articles below helpful.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    -Griff W.

  • Songs purchased through iTunes on iPhone 4 get download error and will not load.  Account has been charged for the purchase.

    I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album.  However, all but 2 songs would download to my phone.  The other 2 have a download error.  Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

    I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album.  However, all but 2 songs would download to my phone.  The other 2 have a download error.  Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

  • TS1702 I have purchased a magazine through Zinio from the app store and my account has been charged, however, there is no magazine in my library and the new edition has been published

    I have purchased a magazine through Zinio from the app store and my account has been charged, however, there is no magazine in my library and the new edition has been published

    Oh gosh, I saw the same issue. Because i was messing around with something earlier. I don't know why Apple took off the option of "none" as a payment since not everyone puts in a credit card and people use iTunes gift cards. I think they just made that changed recently. Anyways, Ive just found out about this new issue also, so i don't know what you could do... maybe call apple support?

  • HT3702 my account has been charged twice sufficient amounts. who can i talk to regarding the matter before i file fraud against itunes?

    my account has been charged twice sufficient amounts. who can i talk to regarding the matter before i file fraud against itunes?

    You can contact iTunes support here (there is no phone support) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, and select Purchases, Billing & Redemption

  • HT1420 My bank account has been deducted money for ITunes?  i didn't purchase??

    My bank account has been deducted money for ITunes?  I didn't purchase?  I have only purchased pre-paid ITune cards for any of the four devices that i have registered under my name.  I need to know what to do and how is it that my bank card is on file when i didn't auth this???
    Thanks

    Check your purchase history to make sure nothing was purchased your account:
    http://support.apple.com/kb/ht2727?locale=en_US&viewlocale=en_US
    if your account was not used to make the purchase call AppleCare and ask for some assistance or you could email/chat a case to iTunes support.
    To email/chat iTunes support follow the link below:
    expresslane.apple.com
    - select iTunes
    - select iTunes Store
    from here follow the options.
    hope this helps

  • I bought whatsup on 5th of june and my account has been debited for INR 60.  Today(8th june) again my account has been debited for INR 55.  I want to know the reason behind it?

    i bought whatsup on 5th of june and my account has been debited for INR 60.  Today(8th june) again my account has been debited for INR 55.  I want to know the reason behind it?

    You could go to the app store on your phone then tap on the update button bottom right then tap on purchases at the top and see what has been bought on your phone also you could goto itunes in you romputer and click on your account once itunes store has been selected from the left then click on account and enter your password and scroll down to Purchase history and click on "see all" and have a look at recent purchases

  • Premium account has been charged to my bank, but s...

    I just purchased a premium account @ $9.99/month. The charge has hit my bank account. I chose the option of unlimited calls to mobiles and landlines in the United States. I just tried to call a phone number and was given the message: you need skype credit or a subscription to call mobiles and landlines from Skype. What's up with that?

        Hi Ukas,
    I apologize for the confusion pertaining to your order and for such a delayed reply. I am trusting that your issue has been resolved since the original date of your post. If not, I am here to help! At your convenience, please DM me your wireless number. I look forward to hearing from you soon.
    Thank you for your contribution to our community forums,
    AyaniB_VZW
    Follow us on twitter @VZWSupport

  • I need to speak to a person.  My bank card has been charged over $500 in fees from Itunes that I did not make.  I spoke to someone in India on 7/22 gave them permission to take over my computer and that is what he said.

    I need to speak to a person on the phone.  I talke to someone in India on 7/22 I have him total control of my computer he went into my bank account and could see all the charges.  His name was Amhit something, he said there was over $500 in charges that I did not make since over a year this has been happening.  I tried before to address this with apple but I never get a person and the amounts are always small and then on 7/22 I got a larger charge so I called and somehow got Amhit.  Amhit changed my apple password to he could get into my account but I didn't know what it was and I have not been able to do anything in itunes since 7/22 but yet today 8/1 there is a $6.39 charge on my bank card.  Something is very messed up!!!!  Amhit said he would get me a credit and call me the next day...surprise he never called.  I NEED HELP!!!!!!!!!!!!

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    If you've previously contacted iTunes Support then do you have an email that you could reply to ? If not then you can contact them via this link and see what contact methods are available for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • While creating a new account, my account has been charged thrice, how do i get the money back

    I tried creating a new account with itunes, due to error in email id/duplication,,i was asked to type in new id on 3 occassions, however all 3 times my card has been debited by INR 60 /-, how can i get the amount charged back.

    Good Morning Vikash Joshi,
    The iTunes Store Support Team can review your account with you and address this billing issue.  Click on the link below to initiate your refund request:
    iTunes Store - Contact Us - Apple Support
    https://www.apple.com/emea/support/itunes/contact.html
    Regards,
    - Judy

  • HT3702 my account has been charge 12 times and i download one free game on itune

    You guys charge my account twelve times leave ,y account with a negative balance i didn't download nothing with a fee it was free why i been charge

    We are all itunes users just like you.
    You need to contact itunes support.
    http://www.apple.com/support/itunes/contact/

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