HT3702 my account has been charged twice sufficient amounts. who can i talk to regarding the matter before i file fraud against itunes?

my account has been charged twice sufficient amounts. who can i talk to regarding the matter before i file fraud against itunes?

You can contact iTunes support here (there is no phone support) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, and select Purchases, Billing & Redemption

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HT3702 My account has been charged twice for my purchase today?

My account is processing twice the Beyonce album for 15.99.

Did you click 'buy' twice when buying it ? You can try the 'report a problem' page to contact iTunes Support (we are fellow users here on these forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1702 I have purchased a magazine through Zinio from the app store and my account has been charged, however, there is no magazine in my library and the new edition has been published

I have purchased a magazine through Zinio from the app store and my account has been charged, however, there is no magazine in my library and the new edition has been published

Oh gosh, I saw the same issue. Because i was messing around with something earlier. I don't know why Apple took off the option of "none" as a payment since not everyone puts in a credit card and people use iTunes gift cards. I think they just made that changed recently. Anyways, Ive just found out about this new issue also, so i don't know what you could do... maybe call apple support?

HT3702 my account has been charge 12 times and i download one free game on itune

You guys charge my account twelve times leave ,y account with a negative balance i didn't download nothing with a fee it was free why i been charge

We are all itunes users just like you.
You need to contact itunes support.
http://www.apple.com/support/itunes/contact/

HT3702 Dear sir , my Bank account has been charged more than I have bought songs !

My bank account has been charged more than the number of songs I have been downloaded !
Please correct this matther !
Thanks ,
Boghos Petrosian

We are all itunes users just like you.
You are not addressing Apple ehre at all
You need to contact itunes support:
http://www.apple.com/support/contact/

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

Songs purchased through iTunes on iPhone 4 get download error and will not load. Account has been charged for the purchase.

I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album. However, all but 2 songs would download to my phone. The other 2 have a download error. Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album. However, all but 2 songs would download to my phone. The other 2 have a download error. Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

My Itunes store account has been hacked twice in two days. I have changed my password. Its hard to get ahold of support. Has anyone else delt with this problem.

My Itunes account has been hacked twice. Yesterday I thought I had it taken care of. My account was refunded and I changed my password. I woke up this morning and it has been hacked again. I can not get ahold of support at this time. has anyone else dealt succesfully with this type of problem.

Just open the link below to report your hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
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My app account has been deleted from appstore,and i can't download purchased items on my new imac

my app account has been deleted from appstore,and i can't download purchased items on my new imac
what should i do?i purchased aperture 3 and final cut pro

"my app account"
Click Account under Quick Links right side of the App Store window then sign in.
If you can login using your Apple ID, then your account is in good standing.
Otherwise try here > Apple ID: "This Apple ID has been disabled for security reasons" appears

TS2446 im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

Someone compromised my account and purchased a $50 gift card, who can I talk to about this?

Someone compromised my ITunes account and purchased a $50 gift card, who can I talk to about this?

Monica MurphyTFP I am sorry for the difficulties you have been experiencing while contacting our support team. Do you have a case number which I can utilize to review your interaction?
If you have not done so yet I would recommend that you review your installation logs to determine the cause of your install failure. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

HT3702 my account has been hacked.. what should I do.. there are several charges that are not mine!!

my account has been hacked.. what should i do.. there are several charges that i did not do..

If you haven't already done so then change your account's password e.g. via the Store > View Account menu option on your computer's iTunes or http://appleid.apple.com
You can also contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

While creating a new account, my account has been charged thrice, how do i get the money back

I tried creating a new account with itunes, due to error in email id/duplication,,i was asked to type in new id on 3 occassions, however all 3 times my card has been debited by INR 60 /-, how can i get the amount charged back.

Good Morning Vikash Joshi,
The iTunes Store Support Team can review your account with you and address this billing issue. Click on the link below to initiate your refund request:
iTunes Store - Contact Us - Apple Support
https://www.apple.com/emea/support/itunes/contact.html
Regards,
- Judy

Credit card has been charged twice for the same product ( Home Design)

Dear Sir ,
upon reviewing my credit card statement , I have noticed that i have been charged twice for the same product which I am not even aware of , however I would apprcaite reviewing the cahrges and do the refund to my credit card
The DUPLICATE charges are against Home design : 49.99 USD
and another one for an application which is not downloaded ( The last driver )
Thank you and very best regards
Riad
Message was edited by: zahra1966

These are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Premium account has been charged to my bank, but s...

I just purchased a premium account @ $9.99/month. The charge has hit my bank account. I chose the option of unlimited calls to mobiles and landlines in the United States. I just tried to call a phone number and was given the message: you need skype credit or a subscription to call mobiles and landlines from Skype. What's up with that?

Hi Ukas,
I apologize for the confusion pertaining to your order and for such a delayed reply. I am trusting that your issue has been resolved since the original date of your post. If not, I am here to help! At your convenience, please DM me your wireless number. I look forward to hearing from you soon.
Thank you for your contribution to our community forums,
AyaniB_VZW
Follow us on twitter @VZWSupport

HT3702 my account has been charged twice sufficient amounts. who can i talk to regarding the matter before i file fraud against itunes?

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