HT204088 you have taken 1.58 from my debit card and i do not know why. There is no history for it. Please tell me what it is for

You have taken 1.58 from my debit card and i do not know what for. There is no history for it. Please tell me what it is for. Thank you

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple, we won't know.
Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If not then you can contact iTunes Support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Hi please forword this massage I have a problem whith paid registration When i did check and bought 2 ringtones i paid her Yesterday but amount taken off my card and i do not know why If you have a subscrition to someting please delete ann just qhe

Hi please forword this massage
I have a problem whith paid registration
When i did check and bought 2 ringtones i paid her
Yesterday but amount taken off my card and i do not know why
If you have a subscrition to someting please delete ann just qhen i dicide to buy someting then i take maney
Sent from my iPhone

Please repost in your native language, as your present post makes no sense.

Somehow a new contact became associated with my email. Now all my email has her name on it. This happens only on my iMac, not on my other Apple devices. I have removed my email from her contact card and deleted her from previous recipients on Mail.

Somehow a new contact became associated with my email. Now all my email has her name on it. This happens only on my iMac, not on my other Apple devices. I have removed my email from her contact card and deleted her from previous recipients on Mail.

Check the settings in the Accounts for Mail.
Mail > Preferences > Accounts > Click on your email Account in the left column > What appears under Full Name in the right column?
If that is the incorrect name you're describing change it to your correct name.

I am trying to buy an app but it is saying "Insufficient remaining store credit". I still have $1.03 credit from mt gift card and the app is only .99 cents.

I am trying to buy an app but it is saying "Insufficient remaining store credit". I still have $1.03 credit from mt gift card and the app is only .99 cents.

You will also need to pay sales taxes for your area.
Stedman

We got a iPad from a late relative and we do not know the Apple ID and the password so we can't get into the ipad

We got a iPad from a late relative and we do not know the Apple ID and the password so we can't get into the ipad

I have heard that in the case of a death, if you can prove that the original owner is deceased and that you are a legitimate heir, Apple may be able to help you. We, here, can do nothing for you. Contact Apple--you will find contact infromation at bottom right of this page.

HT201210 i have problem with the firmeware file...and I do not know what is that

i have problem with the firmeware file...and I do not know what is that

Make sure you are updating your phone the correct way, by connecting to iTunes and clicking Check for Updates on the Summary tab of your iTunes sync settings. Do not try to download the firmware file from the internet first. Also be sure iTunes is up to date before updating.
Delete the existing firmware (.ipsw) file and try again. You will find it at one of the following locations:
Mac OS X: ~/Library/Application Support/MobileSync/Backup
Windows XP: %AppData%\Apple Computer\MobileSync\Backup
Windows Vista: %AppData%\Roaming\Apple Computer\MobileSync\Backup
Windows 7: %AppData%\Roaming\Apple Computer\MobileSync\Backup

I just bought Adobe Acorbat DC, but it want old series No. or not allow me to use. the question is I have no that kind of No. the old one is a trial, even follow "find your series No" solution, my account & order history was blank, please tell me what sho

I just bought Adobe Acorbat DC, but it want old series No. or not allow me to use. the question is I have no that kind of No. the old one is a trial, even follow "find your series No" solution, my account & order history was blank, please tell me what should I do now@ !

this page shows the 'full' version (more expense ~$500 u.s.) and the 'upgrade' version (less expensive ~$200 u.s.), Plans and pricing | Adobe Acrobat DC
if you bought the less expensive one you must own a qualifying (acrobat X or acrobat XI) version

Ive entered a code from a gift card and it is not taking it, ive tried iver and over double checking? what should i do?

hi im stuck ive entered a code from a gift card and itunes store will not let me redeem it, ive tried it over and over making sure im putting it in right but still no luck. What should i do?

Try here > iTunes Store: Invalid, inactive, or illegible codes
Scroll down to the bottom of the iTunes page. On the right you'll see a round flag icon.
Make sure you have the correct country selected.

Adobe support as bad as I have see. Photoshop14 will not open crashes alwasys, when I go to uninstall and reload according to adobe, its in german, and I do not know why this is???? I live in the states

Can any one help? Been with out photoshop for 6 days, support from adobe is as bad as I have seen, crashes every time....and the unintstall is in German, I live in USA, so lost here

For additional help, reach us at http://helpx.adobe.com/contact.html
General Info
Chat start time     Aug 6, 2014 2:52:14 PM EST
Chat end time     Aug 6, 2014 3:41:28 PM EST
Duration (actual chatting time)     00:49:14
Operator     Vismay
Chat Transcript
info: Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
info: You are now chatting with Vismay.
Vismay: Hello. Welcome to Adobe Technical Support.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Vismay: Hi Ken,
Ken Lawson: hi
Vismay: As I understand, you are unable to open and use Photoshop CC 2014 as it's crashing after launch, is that correct?
Ken Lawson: yes yes yes
Ken Lawson: not working since new update today
Vismay: Thank you for confirming.
Vismay: I will be glad to check this for you.
Vismay: Okay.
Ken Lawson: hope so, I cannot work till its fixed
Vismay: I can understand. Let's try some steps.
Vismay: Please open Creative Cloud App.
Ken Lawson: its up
Vismay: Please click on "Gear" icon top right corner of that screen.
Vismay: Then click on "Preferences -> General -> Account".
Vismay: You will see a sign out button.
Ken Lawson: I signed out
Ken Lawson: have u gone?
Vismay: No, I am here.
Vismay: I am sorry for the delay.
Vismay: Please go to location - Application/Adobe Photoshop CC2014/Adobe Photoshop.app/Content/MAC OS/sniffer
Ken Lawson: ok
Vismay: Let me know once you are on that location.
Ken Lawson: ok
Vismay: Are you on that location?
Ken Lawson: not found
Vismay: Okay.
Vismay: Let's try again.
Vismay: Please go to Applications folder.
Ken Lawson: there
Vismay: Then locate folder named Adobe Photoshop CC 2014.
Vismay: In that you will see Adobe Photoshop.app.
Ken Lawson: there
Ken Lawson: yes
Vismay: There you will see "Content" folder.
Ken Lawson: not there
Vismay: Please right click on Adobe Photoshop.app.
Vismay: Then chose Contents.
Vismay: Choose.**
Ken Lawson: I see sniffer
Vismay: Okay.
Vismay: Please rename that file to - ~sniffer
Ken Lawson: ok done
Vismay: Okay.
Vismay: Please now sign in back in to Creative Cloud App.
Ken Lawson: ok
Vismay: Let me know once you are signed in.
Ken Lawson: ok signed in
Vismay: Now try to open and use Photoshop CC 2014.
Ken Lawson: ok
Ken Lawson: same thing crashes
Vismay: Okay.
Vismay: May I know if you are getting any crash report?
Ken Lawson: yes and I send them to adobe
Vis
Vismay: Please press and hold "Shift"key on your keyboard and try to open Photoshop CC 2014.
Ken Lawson: ok
Ken Lawson: still crashes
Vismay: I am sorry for the delay,
Vismay: May I know if you get a Skip plu-ins option while trying to open using Shift button?
Ken Lawson: yes
Vismay: Okay.
Vismay: Please select Yes.
Vismay: Then try to open the software.
Ken Lawson: I can open the plugin as a stand alone ok
Vismay: Okay.
Vismay: Please try launching Photoshop CC 2014 without plug-ins.
Ken Lawson: it crashes
Vismay: Okay.
Vismay: Also, Please click on Apple icon.
Vismay: Then choose about this Mac.
Vismay: Please provide the information in this chat pod.
Ken Lawson: 10.9.4
Vismay: Okay. May I know the Ram and Graphics Card information?
Ken Lawson: 3.4 ghz Intel core I7
Vismay: Thank you. That is processor Information.
Ken Lawson: memory 16 GG 1333 MHz DDr3
Ken Lawson: AMD Radeon HD 6970M 1024 MB
Vismay: Thank you for the information.
Vismay: Ken, In this case, I request you to please un-install current Photoshop CC 2014 and re-install it again from Creative Cloud App.
Ken Lawson: ok
ths is what I have

Why does Apple keep on deduct my money from my debit card although I did not buy anything from iTunes?

Guys. Apple had been deduct money from my bank and this is not once only and it's for few times. How can such thing happen when I didn't buy anything from iTunes but apple keep on deduct my money? I buy iPhone just to get scam money when I got my account?

Right now, log on to apple.com, and change your password.
either
somebody else is using your ID to buy stuff -
or have you bought any subscriptions that require monthly payments.
Within a day or two of charging you anything, Apple sends you an email receipt with the detail. Are you getting these?

HT201365 I work for a company and when we have users terminated they return their phones and we do not know the passcord or apple id for them how are we suppose to wipe a device?

We terminate user and we sometimes like to remote wipe or get back a phone that is locked by a passcode we do not know what it is? So how are we suppose to be able to wipe the devices. The users setup their own apple accounts so we never know which email or password are either? so how are we suppose to remotely wipe or wipe device to be able to reuse?

I am in the same situation, trying to figure out the most elegant way of recovering company iPhone assets that are returned to me. It won't help for anyone already set up under an existing Apple ID, but here is what we're doing, moving forward: All AppleID accounts must be set up under the user's work email address. This way, when John Smith leaves our company, I can have our email admins reset his work email password. I then go to the Apple ID link, ask Apple to reset that user's work AppleID password through Email authentication, and that auto-email is sent to the mailbox that I now have control of. I click the "reset" link in the email, and proceed from there. Not the smoothest process, but it will hopefully work.

HT3702 I have almost $60 charged on my credit card and I did not make a purchase. Support is very difficult with Apple.

I am very frustrated and find it difficult to get the answers that I need. Again, I just recently got my credit card bill. On the bill were to charges from itunes, of which I am not responsible for. There is roughly $60 charged to my credit card, charges I did not make. Could someone from apple please contact me. Could someone please help me to correct this error?
Sincerely,
Jillane P.
<Personal Information Edited by Host>

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Can you have sound coming out from both internal speaker and speakers connected to the iMac?

I have a pair of KRK Rokit 5 speakers connected to the headphones jack at the back of the iMac.
I use these for playing good quality sound when I need to record on Garageband.
However they are mains powered and have a switch at the back which is difficult to always turn due to the position of the speakers. At the same time I don't want to have the speakers turned on all the time.
Is there a way to enable the Mac to play sound through its onboard speaker without disconnecting the speakers' cable?
Thsi should be possible, becasue whenever I restart the Mac I can hear it s start up jingle clearly coming out from its onboard speaker, even when the external speakers are plugged in.
Thanks

Unfortunately the iMac is not designed to offer that setup capability. If you go into your Applications folder>System Preferences>"Sound">here you will find that you can select the device that the iMac's sound output is sent thru (see below)>you will find that you can only select "one" device at a time to receive the audio signal, not multiple devices at once. The "startup chimes" are separate from the normal audio output and Always come from the internal speakers.

HT4623 I have a Ipod Touch 4th Gen, 8 GB and it only has iOS 4.3.1 and I can not get it download any apps from the app store. It says that our iOS system does no support it. Please tell me what to do, it's been like this for a month now and I can't figure

Just let me know if you know how to fix this!!! I am in desperate help right now. It's been a month and still can't use it plus we are going out of town and was wanting to take it with us to use.

If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

HT3702 I had a I-tune card that I have been using I put it onto my computer at least two years ago and have been using it, I have like 2.83 left on the card, and it will not allow me to use my money until I put the three digit code from the gift card.

I no longer have this card it was at least two years ago I put all of the information, then and never need it again until today

Hi and Welcome to the Community! Sorry, but clarity is absolutely critical in this case...hence:jasonallencataldo wrote:
Everytime I try to set it up it says, "email already in use, enter a different one".
Please clarify exactly the steps you take to get to that point (e.g., boot up > initial configuration screens > configure BBID, etc.). Also, please clarify the exact and complete content of the error message presented. Clarity is critical here...so please be very careful and very exact. If we guide you wrongly, you could lose everything. Let us know.

HT204088 you have taken 1.58 from my debit card and i do not know why. There is no history for it. Please tell me what it is for

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