HT204266 I just purchased a tv show on Itunes for my Apple tv and it won't download. How do I get my money back?

I just purchasd a tv series for my apple tv. My credit card has been charged. The programs will not download. I keep getting an error messag saying to try later. How do I get my money back?

Are you sure your iPod is properly configured to sync this movie rental? See this article for more assistance.
http://support.apple.com/kb/HT1390
B-rock

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HT201269 I just rebooted my computer. I put itunes back on my computer. some of the music has a ! next to the song and it won't play. how do I get the music back?

I just rebooted my computer. I put itunes back on my computer
Now some of the songs have a ! next to them and they won't play
I would appreciate any suggestions.

First try:
iTunes: Finding lost media and downloads
Next
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For other music y will have to get them like you did before

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?

I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?
I've already submitted my problem to PayPal and they are investigating it. I need to get this reversed and my money back. It's hard enough saving for formula without some ******* buying **** with my information.
Anyone else have this problem?

It was a genuine email from iTunes, not a phishing attempt trying to get your account and payment details ?
Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it's a genuine email and it shows on your account's purchase history then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption . And change your account's password e.g. by logging into it via the Store > View Account menu on your computer's iTunes, or via http://appleid.apple.com
If it is a phishing email then forward it to Apple : [email protected] , and then delete it.

HT1725 How can I get my money back for a tv show that didn't download??

I tried to download a tv show for my son (I have done it several times with no problems) but this time iTunes took my 1.99 and didn't download my show! How do I get my money back? My iTunes on my laptop is JACKED UP! It worked right for awhile an then stopped connecting to the store. I had someone restore it and it still won't work! So I can't look up my purchased apps. Thanks for any help!

This might be able to help with the iTunes Store connection problem -> iTunes: Advanced iTunes Store troubleshooting
Most of the time, it's just going to be the security software causing the problem.
To get a refund, contact Apple with Express Lane.

A while back my computer crashed (hard drive and motherboard:/) im a DJ so its kinda a big thing. my mom has a computer whith itunes on it, i signed on with my account but how do i get the music back. i dont have it on any device, just the hard drive that

a while back my computer crashed (hard drive and motherboard:/) im a DJ so its kinda a big thing. my mom has a computer whith itunes on it, i signed on with my account but how do i get the music back. i dont have it on any device, just the hard drive that crashed. can someone please helped i put soooooo much money into those songs a good 4,000 $
please someone help

Hi Glenn,
You need to Authorize your Mom's computer to your iTunes sign on. Sign on to iTunes, then go to Store at the top of the screen, and select Authorize this Computer.
Then you can download your purchases from your iTunes library by going to the iTunes Store (the one in the sidebar), Music, and then under Quick Links, Purchased.
Once the Purchased window comes up, select "Not on this Computer", and then select All Songs. Your purchased songs will display with a cloud next to them, and you can download them selectively or "Download All" (lower right-hand corner).
Hope this helps!
Cheers,
GB

I just bought an audiobook which said it was the 1938 version of the book Science of Mind, but it wasnt. It was the 1926 version which I already have. How do I get my money back as I never would have bought it if it had my accurately labelled.

I just bought an audiobook which said it was the 1938 version of Science of Mind but it wasn't...it was the 1926 version...how do I get my money back from iTunes?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

TS1424 how do i get my money back for an app that just does not work

could anyone tell me how do i get my money back, i got an app from the store and it just keeps going to the Error 404 page.

You've visited the developer's website and tried contacting them (there should be a link on the app's description page in the store) ? If you have and you haven't got anywhere with them the you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.

I purchased season 1 of GCB and it has now been cancelled. How do I get my money back?

I purchased season 1 of GCB and it has now been cancelled. How do I get my money back?

Start here: http://www.apple.com/emea/support/itunes/contact.html

I was double charged for a purchase i made. How do i get my money back for the second charge?

How do i get my money back for something the app store double charged me for?

Hey M_Hoag,
It would be best to report an issue with your purchase. The following resource outlines how to do so:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

I purchased a phone recording app for 9.99 and it doesn't work. How do I get my money back

I purchased an App for 9.99 yesterday and it doesn't work. How do I get my money back?

Go to this site...
https://getsupport.apple.com/Issues.action
Report the issue to an Apple representative.

I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its annoying.

I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its frustruating.

Hi...
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But since you are not getting any help from the developer, you can use the email form to contact Apple and ask for a refund > Apple - Support - Mac App Store - Contact Support.
No guarantees.

TS1702 I purchased and app and it was the wrong app. Not only that but it didn't download. How do I get my money back?

I purchased an app and it was the wrong app. Not only that but it didn't download. How do I get my money back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HOW DO i GET MY MONEY BACK FROM A TV SHOW THAT WON'T PLAY!!!

How do I get my money back from a tv show that is downloaded and paid for but WILL NOT PLAY. It skips through entire episode in 20 SECONDS! I WOULD APPRECIATE AN ANSWER.

I am waiting for an answer! This is ridiculous!

HT204266 I just purchased a tv show on Itunes for my Apple tv and it won't download. How do I get my money back?

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