HT204266 I'm trying to buy apps but it says my security code is invalid. No, it's not. :(
What to do?
See:
iTunes Store: My credit card's security code or zip code does not match my bank's records
Next contact iTunes
Apple - Support - iTunes - Contact Us
Similar Messages
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I cannot download apps it keeps saying my security code is invalid and it is not!!! I REALLY need help
If the App Store doesn't recognize your password, you should try to log into iTunes on your PC and make sure your password still works. If it doen't work there you may have been hacked and you will need to get in touch with Apple directly.
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I Hate Seeing The Annoying Notification Plus I Would Like To Download New Apps That Aren't Free :(
The message is a catch-all for any discrepancy in your card record. It might be that the ZIP code is not exactly correct, or some other anomaly in your address.
iTunes reports Security code Invalid?
iTunes Store: My credit card's security code or zip code does not match my bank's records -
Why does my app store keep saying that my security code is invalid when it's not??!!!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ -
I am trying to update free apps and it's trying to access my credit card info and telling me it's invalid security code and will not update.
Welcome to the Apple Community.
The following article(s) may help you.
Credit card security code or postcode issues. -
how do i fix this
Sign in to the store using iTunes on your computer and check the payment details. Enter the correct security code for your credit card. If it still won't work, contact the card issuer and ask them what's wrong.
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I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??
The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version. -
I've been trying to update my apps but it keeps asking for my billing info so i retype everything and it keeps saying my security code is invalid when i know its not. It is same card they had on file before and the same security code but now it wont take it and i cant update anything. HELP!
If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
You're getting this error because the store can not authorize the card with your bank. -
I tried downloading an app but it says there is an error and asked me to come here for help. How?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Hello, im living at china, and im using chinese appstore to buy apps. but i forgaot my security answers to pay for smth.What i gonna to do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
Trying to open app, but it says try again when I have internet connection
Trying to open app, but it says try again when I have internet connection, but I do have a connection. Now what?
Hi Marymi,
Please refer the Kb Doc : http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Regards,
Rave -
Trying to buy something but keeps saying purchase cant be complete
trying to buy something but keeps saying purchase cant be complete, how can i fix it
Use this link to contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html
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I want to change my payment info but it keeps saying my security code is invalid. What's the security code?
The security code is the 3 or 4 digit code on your card - on most cards it's on the back of the card on the signature strip, but on some cards (e.g. Amex cards) it's on the front.
Credit card security code : http://support.apple.com/kb/HT3541 -
Apple is making me put in my card information to get free apps. And when I put in the vista card information it's saying that the security code is invalid. It is also doing this to my brothers account. I have no idea what to do!
Go to Settings > Store tap on your Apple ID, then billing information.
Make sure every single bit of information in your credit card is 100% correct and matches the credit card information you have in iTunes (if you have an iTunes account and you have entered the credit card information there). Make sure your credit card expiration date is accurate and correct. Make sure that if in iTUnes you said you live at say 150 Red Road, you don't say you live at 150 Red Rd on your iPad.
Once you've verified the billing information is 100% accurate, save and then try again to download from the App Store. -
Why does it keep saying my security code is invalid, but it clearly is not?
I used a gift card my brother had bought me for christmas and I assumed I could used it because it was american express and it had a card number. So I put that in and it seemed to work fine, but when I tried to switch back from the american express to my visa, it said that my security code was invalid and that my card had been declined(the american express).
If you know the card ifo is valid I would contact the iTunes store. Go to the Itunes Store Account and Billing section of the following:
http://www.apple.com/support/itunes/
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