HT204370 Disney Movies Anywhere
My movies in the Disney Movies Anywhere account that is connected to my iTunes account are not showing up in iTunes. How do I get them to show up?
Hi there haylbop120181,
You may find the information in the article below helpful.
About Disney Movies Anywhere and iTunes Store
http://support.apple.com/kb/HT6129
-Griff W.
Similar Messages
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I am trying to link my Disney Movies Anywhere (DMA) account with my iTunes account following the instructions on the DMA website. I am redirected to Apple's website to download iTunes. I already have iTunes on my computer. I followed the Apple prompts and iTunes was uninstalled and reinstalled and I still cannot link the two accounts.
This is what someone else suggested on one of these threads. I was having the exact same problem, but this worked out for me! I hope it works out for you too.
Livin4Jesus wrote:
I don't know if this will fix your problem but it fixed mine. Everytime I clicked connect it would prompt me to download iTunes even though I already have it until I tried using the Google Chrome browser (it wouldn't work in IE) but in google when I clicked connect it opened my iTunes application and iTunes prompted me to connect the accounts. Hope this helps. -
HT204370 How do I connect my Disney Movies Anywhere to my iTunes account?
I bought the Disney Movie Robin Hood the other day. My husband loves it and it had digital copy so I figured this would be great. I redeemed the digital copy code and had to choose to download the movie to "Disney Movies Anywhere + iTunes" because that was the only option I could see to get it onto my iTunes account. So far it hasn't shown up on my iTunes account but it does for the Disney Movies Anywhere. It says I just need to connect my Disney Movies Anywhere to my iTunes account and the movie will show up on iTunes. Does anyone know how to connect them? I would greatly appreciate the help!
Thanks!Hi tink357,
If you are having issues setting up Disney Movies Anywhere to work with your iTunes account, you may find the following article helpful:
Apple Support: About Disney Movies Anywhere and iTunes Store
http://support.apple.com/kb/HT6129
Regards,
- Brenden -
when i click the "connect to itunes" on disney movies anywhere's website I get connected to the itunes home page. It will not let me connect. What is going on?
Follow the steps in the article you linked to this forum, it has the steps you need to follow to restore the iPod in recovery mode.
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HT6129 Disney Movie Anywhere and iTunes Store Technical Difficulty
It says my iTunes and Disney account are concocted, but my new Disney movie is not showing up on iTunes. How do I fix this?
Hello there, mathewsmt.
The following Knowledge Base article offers up some great recommendations for troubleshooting an app that stops responding:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account but I can't see my movies anywhere in itunes. Why?
cnh46 wrote:
I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account
Did you actually link it to your iTunes account?
It doesn't do it automatically.
-> http://www.disneymoviesanywhere.com/help
"How do I connect my iTunes Account?
You can connect your Disney Movies Anywhere account with your iTunes account within your Disney Movies Anywhere Settings. Select Account and then Connect Accounts. Here, select iTunes to begin. You will be guided to iTunes in order to complete the process. Once completed, you can return to Disney Movies Anywhere and visit the Connect Accounts section to confirm that your accounts are connected.
You are able to connect one iTunes account to your Disney Movies Anywhere account. You can disconnect and connect the account at any time, but you will not be able to connect to a different account for 180 days.
Connecting your iTunes account syncs all your eligible Disney, Pixar, and Marvel movies between both services. The movies in your iTunes account are subject to the terms and conditions of the iTunes service. View more details on accessing movies from your iTunes account." -
HT204370 How do I acess my Disney movies
How do I acess my Disney movies
Hello there, Horselady66.
The following Knowledge Base article goes over the features of Disney Movies Anywhere:
About Disney Movies Anywhere and iTunes Store
http://support.apple.com/kb/HT6129
Getting setup is as follows:
How do I connect my iTunes account?
You can connect your Disney Movies Anywhere account with your iTunes account in your Disney Movies Anywhere settings. Go to Settings > Account > Connect Accounts, and then select iTunes to begin. You'll be redirected to iTunes to complete the process.
Once completed, you can return to Disney Movies Anywhere and visit the Connect Accounts section to confirm that you've connected your accounts. You may only connect one account at a time and switch accounts every 180 days. Connecting your iTunes account syncs all of your eligible Disney, Pixar, and Marvel movies between both services.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Two Marvel (Disney) movies removed from iTunes library
I have had two movies (Thor and Captain America:The First Avenger) , removed from my iTunes library.
I have chatted with support and they say the content provider has removed the content, thus my purchases are no longer available. However, if I search iTunes, the movies are available for purchase. I discovered the Disney Movies Anywhere app and was able to view the movies there, but that still doesn't put the movies back in my iTunes library and thus I cannot watch them on my apple tv.
I asked for a credit to repurchase the movies, but Apple refused.
Anyone have this same issue and tips for remedying the situation?
ThanksHmm, it is only very recently (about 6 months ago I think) that the policy on Music changed. Prior to that you would be routinely reminded to back up all purchases (immediately after the successfully completed download), unless of course you ticked an option not to be reminded again. The change in policy (in our favour) would have been noted in the small print that neither you or I read when upgrading iTunes, though we say that we have.
Again I'm still not certain if audiobooks are excluded from both "Music" and "Books". One would hope that they belonged to one category or the other in respect of redownloading. In the past, in the event of an absolute disaster, fatal hard-drive crash, fire etc. some users have been able to prevail upon the charity of the iTunes store staff who would occasionaly grant a second, but never a third, download of past purchases.
The restictions on different types of media are ultimately imposed by the rights holders, not Apple. It is in Apple's interests to offer the same terms as their competitors, so my guess is that nobody currently offers unlimited repeat downloads of movies. Certainly the unique codes you get on some DVDs/Blu-Rays are one-time only.
Backup all (or at least the non-replaceable parts) of your library with this User Tip.
tt2 -
I bought Frozen and accessed the digital copy via digitalcopyplus.com/frozen the Disney movies in my Disneymoviesanywhere.com account should be availble through iTunes with my Apple ID but not all of my movies are avaolable on my computer yet most of my movies are available using Apple TV. I can download the movie to my iPhone but not my iPad. Any suggestions?
I just bought the Frozen Blu-Ray + DVD + Digital HD Copy.
Instead of simply selecting iTunes for my digital copy, I signed up for Disney Movies Anywhere (since it implied I would *also* get an iTunes copy). The process has a few glitches, but eventually I was able to create a Disney account and then link iTunes to that account.
But I didn't see Frozen (nor the free bonus movie The Incredibles) under STORE/Purchased in my iTunes sidebar on my desktop. That's where I thought they would show up. But instead the two movies appeared in the LIBRARY/Movies sidebar. The two movies had little cloud symbols with down arrows in them. When I clicked that symbol, the movie started downloading.
I hope this helps anyone who was as confused as I was. It makes sense that the movies weren't under "Purchased", since I didn't buy them via iTunes.
EDIT: one other thing I forgot to mention. In iTunes/Preferences/Store you must check the box that says "Show iTunes in the Cloud purchases" or your movies won't be visible. -
How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTime but don't know how. Says to email website did that but takes me back to same place to email help
Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.
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Disney movie won't play on Apple TV through airplay from Iphone 4. Any thoughts?
It was working before, but now an error pops up saying something to the effec of "the Apple TV isn't authorized to play this content." It was working before, but has since stopped. Both the iPhone and Apple TV are up-to-date. Strange thing is it plays them if I stream from iTunes. I know that's probably the best way to do it, but we don't always have our laptop on. Also, this was happening for the two Disney movies we have (and only 2 movies we have, period) - Beauty and the Beast and Tangled.
Thanks.I hace the same issue with Cars 2. Haven't been able to figure out what's wrong.
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If you could move anywhere for broadband, where wo...
Hi guys,
A quick question here that I'm sure everyone will probably get around the same answer for. The question is: If you could move anywhere for broadband in the UK, where would it be?
Feel free to add your answer
Like this post? Give it a Star . If this post answers your question, please Mark it as the Accepted Solution.They want me to take my skills in technology, learn how to do video work, and then create over a hundred 5-10 minute promo videos for use in fundraising and admissions.
Skills in technology doesn't make someone a skilled filmmaker. At least you are getting SOME training with the film/video professor there. But what puzzles me is you getting hired to do VIDEO work when you only have an AUDIO background.
Let me put it in this light...I know video editing and shooting. I can use an Avid and Final Cut Pro, and I was a professional videographer for 2 years when I got out of college. A school just hired me to teach audio editing and to make hundreds of radio spots using ProTools.
See what's wrong there?
If you were starting out in a lower level position, I'd understand this. But to be teaching something you don't know about, and working professionally in a field you are not skilled in, makes no sense to me. Ahhh, academia.
1. What's one thing you wish someone had told you when you got started in video?
Well, when I entered the job market everyone asked me for my demo reel. The college didn't mention anything about this...so I didn't have one, and didn't have access to tools to MAKE one. SO I had to shell out money to rent an Avid for a couple days to make one.
2. What's the most valuable thing YOU would like to impart to a beginner?
Don't be afraid to work for free. This is how you get experience and a reel...and known.
3. What's one piece of equipment I haven't listed that you would like to recommend or what's one piece of equipment I have listed that you think I should reconsider?
LTO tape drive for archiving all that P2 footage.
Shane -
Digital Disney movies will not play in iTunes 12.1.1
Digital Disney movies will not play when selecting play. I've used space bar, left and right laptop mouse button and enter. The other menu options have no issues. It's got to be only with the iTune extra when redeeming from Disney Blu-ray.
Well, I uninstalled the iTunes software and reinstalled the software. The songs in question are still not recognized. When I had unstalled the iTunes software, I went into "Program Files" and to the "iTunes" folder. Nothing was in the folder except a plugin for Last.fm. I had not removed that. Upon reinstallation, I tried to play the songs again in iTunes and they still to not play (nor do they even load). Any idea as to what this may be?
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I have a Disney Mvoie Rewards account that is connected to my iTunes account. I have downloaded digital copies of movies I have purchased before such as Thor: The Dark World, but I recently purchased Saving Mr. Banks and it is not loading in my iTunes movie Library. How do I get it to load there once I have redeemed the digital copy code and have confirmed the two accounts are connected?
Go to Settings>General>Date and Time and make sure it is correct, including time zone.
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
HT204370 iTunes movies not appearing?
I have at least two movies that I can't seem to bring up on my account. I have the receipts for both still but unfortunately I think the migration from MobileMe to iCloud killed some things. Is there any way for me to bring over that content? I mean I just recently was notified that a movie I bought a long time ago "contained the wrong video content" and was available for download except it doesn't appear on my account.
<Email Edited by Host>Hi abushnell100,
The contact information for Disney is listed in the support article above. If you continue to have issues with this purchase, contact the iTunes Store Support Team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy
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