HT204382 i had bought a HD-SP film on I-tunes, and watched the movie several times. but this morning it thos'ent
i had bought a HD-SP film on I-tunes, and watched the movie several times. but this morning it does'ent work and i have messege that i do not uderstand,
witch says "Try moving this window to a different display or disconnecting any displays that are not HDCP authorized"
i'm lost
please help me
thx
I don’t know about projection, but I’m unable to watch HD content in iTunes because my Apple 30-inch Cinema Display is not HDCP-compliant (which is part of an HD copy-protection scheme).
The other movies you’ve projected, were they HD as well? If not, it could be the same problem: your projector is not HDCP-compliant.
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Hi anatuta,
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Babowa
Thank you for your prompt reply. I have bought 1 MacbookPor 17, 1 Macbook air, 1 MacbookPro 15 , 2 ipads, 3 iphones, and this iMac27 and 2 of iMAC24 or 20 not sure but I do not recall ever doing what you are telling me in your reply. When you get a extended car warranty, you don't sign up for it.. it is just there and is included in the sale. You don't buy this warranty to use it.. You buy it, in case something happens. Here a perfect iMAC with minimum 100 hour useage has a dead drive. That is not normal and I should not have to even be requesting anything since most MFG offer a 3-5 year warranty on their disc drives and I believe that is probably passed on to Apple regardless if an extended warranty is purchased or not. Customer service dictates a more flexible approach to make sure the lifetime value of a customer is not lost due to some misunderstanding.
I was in the MacStore that I purchased the unit..and they found and pulled the invoice and confirmed
the purchase of it in front of me. I had paid with credit card and fortunately it was there in their system. I do not also recall recieving any box or paper although most everything I ever get remains sealed.. I am not in the habit of opening anything since I have never encountered any serious issues before.
I have used my Macbookpro warranty 1 time and that is all throughout the years I have been investing in Apple equipment.
I just recieved a letter from the store asking me to get the paper to them so they can register it... I don't recall getting any paper actually. But I do have several boxes sealed here.. On this iMAC27, it was a hurry up and get it done thing and I don't remember taking anything extra with it. Regardless, my request does not seem unreasonable.
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Stop trolling and don't post personal information on a public forum. Nobody can help you on a public user to user technical support forum.
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iTunes 10.6.1 provides a number of improvements, including:
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It's not normal, presuming that the movie downloaded completely, but it has come up from time to time. I've not been able to figure out from the various posts why rentals work for most but in some cases insist on a connection to the iTunes store. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store. Perhaps they can provide an explanation, though you may just get canned and rather inapplicable replies about how to rent or download.
Regards.
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