HT2417 my phone is not able to send or receive any type of data. It tells me to reset through itunes. How do I do that?

My iPhone is not letting make phone calls or receive emails or texts. It tells me I need to restore it through iTunes. How do I do that?

Refer to this article.
iTunes: Backing up, updating, and restoring iOS software

Similar Messages

  • Hello! Im having problems about my Iphone showing NO SERVICE on top. Im not able to send and receive msg, same with calls

    Hello Guys! I hope someone could help me, Im having trouble with my phone's signal, I am not able to send and receive msgs, same as make calls and receive calls. At first, my phone is working fine (iphone 4, iOS 7.0.4) and all of a sudden, my text messages are not getting through, and I noticed that my phone shows NO SERVICE, I refreshed the phone by turning it off and turning it on after a couple of minutes, it worked. My phone is okay again after that, Im able to send and receive messages again. But after few hours, the problem came again. NO SERVICE sign is displayed again, but this time after refreshing the phone nothing good happened. I tried almost every possible thing I can to fix it but it doesn't work. What should I do.
    Thank you

    Hey Clara,
    These are the recommended troubleshooting steps to resolve No Service issues on iPhone:
    Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
    Turn iPhone off and then on again.
    Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
    Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
    Update your iPhone to the latest version of iOS.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    Restore the iPhone.
    If you are outside the United States, please also follow these steps:
    Go to Settings > Carrier > Automatic.
    If the phone registers any carrier network, Settings > Carrier will be present.
    If the Carrier option is missing in Settings and you are outside of the Unites States, please contact Apple for support and service options.
    Set the option for Automatic to off.
    A list of potentially available carriers appears after about two minutes. If the device is locked to a carrier, it may connect only to the carrier network to which it is locked. If the device displays carrier networks, then the device is working as expected.
    Set Settings > Carrier > Automatic back to on.
    If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause these symptoms.
    from: iPhone: Troubleshooting No Service
    http://support.apple.com/kb/TS4429
    Welcome to Apple Support Communities!
    Take care,
    Delgadoh

  • My wife and I share the same email address and Apple ID.  We are not able to send and receive Text Messages to one another.

    My wife and I share the same email address and Apple ID. We are not able to send and receive Text Messages to one another. Is the cause of this because we share the same Apple ID? Will we have to set up 2 separate primary email addresses to be able to  send and receive Tex Messages to one another? Like I said, we share the same email address and woul like to keep it that way to keep up with our email together. Is there a way to by-pass having to set up 2 primary emaill addresses if this is the problem?
    Thanks.

    go to the settings and turn off imessage
    but that don't change the issue that you will never be able to facetime eachtoher
    the appleID is really meant as the handle that identify you it was not meant to be shared
    but can see that people may want to do not buy apps more then once

  • HT3529 I am confused about messaging. Shouldn't I be able to send and receive messages with cellular data off?  I can usually send the message, but often do not receive messages until I either have wifi or turn cellular on.

    I am confused about messaging. Shouldn't I be able to send and receive messages with cellular data off and without wifi? I can send the message but often do not receive messages from others, iPhone or other, until  I turn on cellular or wifi.

    Depends on the type of Message.
    SMS messages will send and receive with data off.  and while you can guarantee you send using SMS you cannot guarantee that whoever replies to you does also. They may be replying thorugh iMessage if they are using iPhones.
    However Android should be sending through SMS.
    You can turn off iMessage if you want to, though people with limtied SMS text messaging in their plans may not appreciate it, and stop messaging you.

  • Why am I not able to send or receive imessages?

    I am wondering why I am not able to send or receive imessages anymore?

    Try turning off iMessage, wait a couple of minutes, then turn it back on.  If that doesn't resolve it there are additional troubleshooting steps here: http://support.apple.com/kb/TS2755.

  • Whatsapp is opening but not able to send and receive chats on my q5

    Whatapp is opening but not able to send and receive chats on my blackberry Q5

    Reboot the device....
    Restart: Press and hold the upper edge power button about 20-30 seconds, ignore the 3-2-1 timer and hold until the screen goes black and you see the red LED.
    or
    Reboot: On the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot.
    Now, try again.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Not able to send or receive contact( Mobile number) in i phone as business card

    Hi all,
    i am not able send or receive contact( as mobile number) as business card in i phone. What is the solution?

    Business card is sent via MMS.
    Do you have MMS configured and activated?

  • Not able to send or receive SMS messages on iMessage on mac

    When I first updated to Yosemite the new SMS feature on iMessage was working. I had to replace my home button and screen on my iPhone 5s and after that it stopped working. I am not sure if having that repair done on my phone has anything to do with my above problem. Please help

    Hi Ralph,
    Thank you for your reply.
    Ok, I will try to explain myself better.
    When I say:
    - Messages, I am talking about the software to send and receive iMessages and SMS.
    - iMessage, is the blue bubble
    - SMS is the green bubble
    Facetime is because if someones callsme and I do not answer quickly on iPhone, and the Macs are using the same network as iPhone, the VoiceCall pops ups and rings, and usually I activate the Facetime option (when is a iPhone). Sorry about this confusion.
    So basically, a week ago, I could send and receive SMS, iMessage on my Macs to/from anyone.
    Now, I just can send iMessages (blue bubbles with blue name/contact on top [TO:]) and I can't send SMS (text messages, green bubble), I receive error (red exclamation point) and the name/contacts on top [To:] are red.
    And as I told, I think it might be because of the new iOS update with iTunes recovery. Because it is the only similar thing I can relate with "loyalchiver" (when an iPhone goes to repair, the restore it.) That's why I tried signout/in in all Macs, but still not working.
    About the Text Forwarding function, I had searched and what I was getting was to go to Settings > Messages > Text Message Forwarding, but this last option didn't appear, so I thought this was because the pages/foruns that I was reading was for the version 8.1 and not 8.1.1 (Apple could change it, I don't know). But while I was trying to put this working, I had rebooted some where and when I saw your reply, I went again there, and I had the Text Message Forwarding option, so all I had to do was activating it. Thank you!
    To "labelchiver", I am not sure how I did it, but try this:
    1. close all applications running on background.
    2. reboot your iphone.
    3. go to Settings > Messages > Text Message Forwarding .
    4. If you can enter there and your mac is linked, unlink it and link it again.
    5. Hope it works for you
    Once again, thank you for your help and I apologize for my  confusions about the labels. Cheers!

  • IMessage waiting for activation. Phone number not listed in Send and Receive at?

    I'm going to try to be as descriptive as possible, as I'm not too sure what else I can possibly do to resolve this issue.
    3 or 4 days ago I requested a number change through my provider. Not knowing that I had to turn off iMessage whilst waiting for the change to occur, I left it on.
    Later that day my friends were complaining that I was sending them texts from two different numbers, one being my new number, one being my old number. The thing is, I'm using the exact same SIM card and it's a little unusual to have two numbers for one SIM. I then realised that iMessage is ONLY registering my iTunes e-mail address and OLD phone number as an option to 'Send and Receive at'. I have spoken to Optus (my provider in Aust.) and Apple, I have gone into an Apple store, had the phone replaced, restored newtwork settings, restored phone altogether, turned on/off iMessage and Facetime, checked date and time, made sure my correct number is listed in Settings > Phone, etc etc etc I've done EVERYTHING listed in all forums that I've read from people experiencing this same issue.
    I can choose to select my old phone number in iMessage, and can then send messages to others using iMessage from the old number, and if I switch it off, I'm then using SMS to send messages, and it's from my new number again! It's very frustrating not having all features on my phone working correctly.
    If I switch iMessages and Facetime on, not using my Apple ID to sign in, it simply says 'waiting for activation' and after a few hours, tells me it was unsucessful and to try again. I'm all out of options now, Optus don't know what to do, Apple don't know what to do and I don't know what else to do! It's been 4 days! Someone please help!?

    Just thought I'd let everybody know how it finally got resolved 1 week later!
    After trying absolutely everything, and I mean EVERYTHING that Apple support, apple forums etc told me to do, the only thing that worked was turning iMessage off, waiting for at least 24 hours at then turning iMessage back on.
    It activated itself within a few minutes, no dramas at all!
    Hope this helps!

  • TS2755 I'm not able to send or receive texts with certain people (non iphone users)

    Does anyone know why I can't seem to send or receive texts to certain devices (non iphone devices)?

    Hi, plusbelleange. 
    Thank you for visiting Apple Support Communities. 
    I understand that you are experiencing an issue with sending and receive Messages from certain people.  Here is a helpful troubleshooting resource that I would recommend going through.  You may need to process these steps on all devices experiencing this issue. 
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Cheers,
    Jason H.

  • Fax not able to send or receive

    I have the Laserjet Pro 200 Color MFP printer which I use wireless, and it has been working fine unil now. When sending, I get the "no fax detected, no fax received" and when sending a fax i hear the ringing but it never connects, no answer. I have uninstalled and re-installed, checked the phone line, changed small settings but nothing is working. I did a fax test and everything PASSED, I did a network test and everything is working there as well. There are 2 phone lines, one is a dedicated fax line only, and the other line does have a voicemail system by Verizon, but only the fax line is connected to the printer which goes directly into the wall jack. Both phone lines work and have a dial tone. So, any help on what to do would be greatly appreciated. 
    Thank You.
    This question was solved.
    View Solution.

    Hi bertley32,
    Thanks for letting me know.
    Try sending a fax to the HP Fax Back number: 1-888-473-2963, to see if you have the same results.
    If you connect a phone to the printer, can you call out?
    Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
    Please check your private messages for additional steps to try.
    In the forum beside your handle name just click on the envelope to view it.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • I'am not able to send or receive emails

    To whom it may concern .Since the past few days i'am unable to receive or send emails suddenly. pls help!! I have important emails coming related to my job..
    Regards
    Basil Masters

    Hello,
    You can first try to login to your web mail and check if you can send/receive emails. If so, you can regard it as a temporary alternative to view your emails.
    In addition to Clark Kent's suggestion, you can also try to temporarily disable your antivirus/firewall and then check the issue again.
    Also try to recreate your send/receive settings file to check if it helps. To do this, navigate to
    C:\Users\%username%\AppData\Roaming\Microsoft\Outlook, renaming the srs-file (<profilename>.srs) to .old when Outlook is closed. Then, restart Outlook and test the issue again.
    Regards,
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Since yesterday I'm unable to send emails alleging I have exceeded the maximum number of emails per day, but I had only sent out 24 and NO bulk emailing -  (much less than 1000 as per the website) and I'm STILL not able to send emails.Any advice?

    Since yesterday I'm unable to send emails on any of my Apple devices. The revert is that I have exceeded the maximum number of emails per day, but I had only sent out 24 with no bulk emailing -  (much less than 1000 recipients as per the website) and I'm STILL not able to send emails. Any advice on how to solve this?

    I have asked a moderator to provide assistance, they will post an invite on this thread.
    Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
    Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Please Help- not able to send/receive massages

    I have purchased I phone 5 Yesterday. I am not able to send or receive the massages. Please help.
    regards,
    Laroia

    Hi hussainratlami,
    Welcome to BlackBerry Support Community Forums.
    Can you provide a bit more information please?
    How are your company's email addresses being forwarded to the BlackBerry smartphones?
    Are you using an BlackBerry Enterprise Server?
    If you are using the BlackBerry Internet Service, are the email accounts being forwarded to a <carrier>.blackberry.net email address or to another integrated email address? If they are not, are they integrated as POP, IMAP, or OWA in the BlackBerry Internet Service accounts?
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • TS2755 I am not able to send pictures to one of my contacts. I can for all others.

    I am not able to send pictures to one of my contacts. I can for all others. Can someone explain why that could be happening?

    Perhaps that recipient does not have MMS texting as part of their cell service.  They may only have SMS texting which does not support pictures.

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