HT2731 Hello my I tune account name is edited . I've changed my billing information and I think the I tune is still looking for my old billing info, which is not active anymore.
Hello after changing my billing information my account is still not working. I think the sistem is still looking for my old billing info. and that info is not working anymore. will you please check it and advise.
Welcome to the Apple community.
I have asked for your email address to be edited out. Post your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
If you have already changed your account information with Apple at my Apple ID, in order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
Similar Messages
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my IPhone is asking me to type in my password for my old Apple ID that does not exist anymore. I cant set up ICloud without typing in a password to a Apple ID that does not exist, so do I have to remove everything from my IPhone and start over?
Hello miamat2017
You should see an option to skip that step and then sign out of it when looking in Settings. Check out the article below for more information.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
I have an iphone6 16gb and the device storage is showing more than what i have installed in it. A few days ago suddenly i got a popup window of my device storage getting full though i hardly had 4-5 apps and 500mb of photos. I tried restoring the phone and using it again as a new phone, i got my 10gb of storage but it still holds around 900 mb of storage which is not accounted. When i connect my phone to itunes, around 868mb is shown in the others section. I have no backed up data except for the contacts which are there in the icloud account. i dont understand what is that 868 mb of data.
This space is taken up by iOS 8.
http://www.theregister.co.uk/2015/01/02/apple_iphone_ios_8_lawsuit/
This is a lawsuit war going on. Sorry about your storage space though. -
I cannot update my aps because I keep getting an old invalid email address to sign in although I deleted it and replaced it months ago. It is not mentioned anymore in my account . So why does it still come up and interfere?
Apps bought bought from that old Apple ID are forever tied to that Apple ID. So you need to login into that account to update that app.
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Renamed a 2012 license server but it still looks for its old name
I renamed a Server 2012 machine that I had installed remote desktop licenses on. The server shows the licenses are available under the new name, but when you log in remotely, it's still looking to the old name as the license server. There isn't any remote
desktop configuration function on 2012, so where do I tell it to look to the new name for licensing? When I do licensing diagnosis, it still shows that it's looking for the old name.Hi,
If the server is part of collection in a RDS deployment then you would set the licensing server name in Server Manager -- RDS -- Overview -- Tasks -- Edit Deployment Properties -- RD Licensing tab. If the server is standalone (not part of RDS deployment)
then you may set the licensing server name in the local group policy (gpedit.msc). The setting is under this path:
Computer Configuration\ Administrative Templates\ Windows Components\ Remote Desktop Services\ Remote Desktop Session Host\ Licensing
-TP -
On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?
Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden -
hi.. i have forgotted my password, then i did reset a new password.but still unable to use,i been go to i store outlet, the staff told me my apple id long did not use not active anymore , so ask me to call up office to activate back the apple id acount.
Hello, wnnsiau
Thank you for visiting Apple Support Communities.
If your account is disabled, see the steps in the article below.
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
If you have tried the steps above and this issue persists, see the article below.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I have a lap top that is not very fast now and quite useless but has over 11000 songs on my I tunes account.now I have a new I pad.how do I put all the old music from the laptop onto my iPad?
Follow the instructions here or here.
(82114) -
Loaded font suddenly not active anymore?
Loaded font active by opening file but while editing suddenly not active anymore. Photoshop therefore gives an error and refuses to save the file.
Fonts are not used in smart layers.
Working with Mac OS 10.6.8 and for fontmanagement Linotype FontExplorer X pro 3.5.4.
Please, any suggestions?Right, i'll do that. Problem is with multiple fonts, so... I thought maybe using windows truetype and other fonts? It looks to me there is a font id conflict. Also by researching the adobe forums I see the same problem mostly by windows users.
Problem is that the fontmanagement program after checking nothing says about fontconflicts. -
My icloud account is registerd to an old e-mail adres which is not available anymore. But icloud still tells me that the account is not verified, and i have to check my e-mail, but i can't. How can i solve this?
It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
You should be able to change your ID at http://appleid.apple.com - click on 'Manage your Account', then in the first pane which opens you will see your Apple ID with an 'Edit' link to the right of it. Click that and you should be able to change the ID to your email address. Then you can sign in with it in System Preferences>iCloud to open an iCloud account and create a new @icloud.com address.
If you are not inextricably wedded to using your existing ID you can skip this step: just follow the method described by IMP68 here:
https://discussions.apple.com/message/22283348#22283348
this will enable you to create an ID which is also the @Icloud.com address which you choose. (You can still sign into iTunes with the old ID if you want to - there is no connection between the two.) -
I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my ios?
I figured it out! I changed my email & password at the icloud site, then when I deleted the icloud account on my iphone - it still showed my old email but when i typed in my current password it went through. I was then able to sign back in with my current email and password. That was too easy for the amount of time I have put into this! Glad its finally fixed.
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When I updated to OS 5.0 my old apple id which was not an e-mail address won't work anymore, how can I fix this?
There is no way to consolidate iTunes accounts.
Setting up an iPhone has never required creation of a new Apple ID.
You've apparently purchased content with both Apple ID's. Sign into the device with the correct Apple ID and sync the content. -
I changed my Apple password and I get the information back at the wrong email address. My email address is right under my Apple ID. How do I get this corrected?
AWDunams wrote:
Okay so I associate the e-mail address as the apple ID and that seems to be a wrong assumption. I did go to my Apple ID and changes the e-mail address and the password but for the same and only Apple account I have ...
That is good. In that case, your one and only account has not changed, just the login credentials you use for it. All your previous purchases will remain associated with that account, and the new login.
In essence, an AppleID is an email, but it has two parts. One is the login email address and password everyone traditionally thinks of as an AppleID. But that in turn is linked to an account with Apple. As long as you use the manage Apple ID portal to just change the email address and/or password for your exisiting AppleID, then the internal account tracks along with those changes as well.
However, on your iOS devices, you will need to log out and then log back in with the new login credentials:
settings -> iTunes & App Stores - tap your AppleID, and choose log out. Then log back in with the new email address and new password. -
The salesperson for my iphone 4 said on Christmas morning we could go to our online account, select my number, select to change my SIM card, and enter the ICCID number so that I'd be able to use my iphone 4 today instead of my old phone (not an iphone). I have not seen any such steps. Help?
I suspect the salesperson that told you that meant your online account with your carrier...have you tried logging into your carrier account online? To do this will require the sim number on your sim card, as well as the phone's IMEI number...you get the sim number off the sim card & the IMEI number, for the phone, is printed on the box.
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