HT3209 I selected a movie on Apple TV for rental, got charged but the movie did not download. Apple Support does not allow me a path to resolve. Report a problem link on ebill does not work. Is this Microsoft business methods creeping into Apple?

What is the correct fix for this?

you can let apple know here
http://www.apple.com/feedback/appletv.html
and you can look here
http://www.ebay.com/bhp/vhs-player

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