HT3702 hi i got bill for pandora one radio renewal and i havent purches please refund my account on the amount of $3.99 and cancel the subscription thanks

i got a bill for pandora one i never order please refund my account $3.99 and cancel the subscription Thanks

These are user-to-user forums, you are not talking to Apple here. If you want to contact iTunes support then you can do so here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
If you have the app and it has an auto-renewing subscription then you can manage your own subscriptions : http://support.apple.com/kb/HT4098

Similar Messages

  • HT3702 i signed in with an account that has a 6.99 dollar purchased app and pressed install but i got billed for it it should of been free

    i signed in with an account that has a 6.99 dollar purchased app and pressed install but i got billed for it it should of been free

    We won't know until you try the procedure.   The reset will not affect the content of the iPod.
    Stedman

  • HT3702 I got billed for an upgrade that I didnot know would include a charge. How do I request and adjustment?

    I got billed for an app upgrade that I didnot know would inlcude a charge. How do I get a credit?

    You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I got billed for an app that I didnt buy

    I got billed for two apps I didn't buy

    Hi...
    Follow the instructions here > How to report an issue with an iTunes Store purchase

  • HT204088 I got billed for an app that I did not order

    I got billed for an app that I did not order

    Hi...
    Follow the instructions here > How to report an issue with an iTunes Store purchase

  • TS1424 Someone tried to gift me an app but i never received it. Yet, they got billed for it. Twice.

    Someone tried to gift me an app but i never received it. Yet, they got billed for it. Twice.

    Welcome to the Apple Community.
    Check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.

  • TS1424 Got billed for something that didn't work!

    I tried to buy something for a app and it didn't go through but I still got billed for it, how do I get my money back?

    i had that happen to me you me you contact apple and they should be able to help you soon. you can try by changing your password (if you go to itunes change password)

  • What do i do? I got billed for the same app twice

    I got billed for the same app twice.

    If this is from the iTunes Store, go here to report the problem:
    http://www.apple.com/emea/support/itunes/contact.html
    If this is from the Mac App Store, go here:
    http://www.apple.com/support/mac/app-store/contact/
    This forum is for questions about the Communities themselves.
    Regards.

  • Why am I being billed for pandora !!!

    Why am I being billed for pandora when u download the app for free

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll normally be most likely to get help with this sort of issue if you ask in the general iTunes forums.
    Answering quickly, though, Pandora offers both a free level with ads and a paid level without ads. You apparently subscribed to the paid level. You should be able to unsubscribe via this information:
    http://support.apple.com/kb/HT4098
    If not, contact Pandora.
    Regards.

  • TS1424 I recently took out a one month subscription on my Ipad to Euro Sport. This subscription will renew automatically at he end of the month. How do I cancel this subscription? Thanks for any help

    I recently took out a one month subscription on my Ipad to Euro Sport. This subscription will renew automatically at he end of the month. How do I cancel this subscription? Thanks for any help

    I recently took out a one month subscription on my Ipad to Euro Sport. This subscription will renew automatically at he end of the month. How do I cancel this subscription? Thanks for any help

  • I was not aware of the automatic renewal of subscriptions and was chareged on 4/27 for another year of The Daily. How do I cancel the suscription and get reinbursed?  I have recently found how to manage and shut off future renewals. Can i get a refund?

    I was not aware of the automatic renewal of subscriptions and was charged on 4/27 for another year of The Daily. How do I cancel the suscription and get reinbursed? I have now shut off automtatic renewals. It would have been nice to know it was there to begin with!

    Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
    I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

  • HT3702 i have two weeks that you guys are taking money from my bank account and I want to return to my accounts the amount is $ 74.16 sacanron me the date of the accounts is 11/26.12 $ 10.59 12/1/12 10.59-10.59-this is the total 42.39

    have two weeks that you guys are taking money from my bank account and I want to return to my accounts the amount is $ 74.16 sacanron me the date of the accounts is 11/26.12 $ 10.59 12/1/12 10.59-10.59-this is the total 42.39 total $74.16

    These are user-to-user forums, you are not talking to Apple here.
    You've checked the purchase history on your account (Store > View My Account menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?  If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have a iMAC(got it in less than 2 months ago), can I change the memory(upgrade it from 4 GB to 8GB) myself? I mean I need to open the screws and exchange the memory chips. Does it cancel the guarantee?

    I have a iMAC(got it in less than 2 months ago), can I change the memory(upgrade it from 4 GB to 8GB) myself? I mean I need to open the screws and exchange the memory chips. Does it cancel the guarantee?

    No, unless you break something or install the wrong RAM, new RAM is not covered by warranty/AppleCare of course.
    https://support.apple.com/kb/HT3011
    https://discussions.apple.com/docs/DOC-4291

  • HT4759 I purchased 10GB upgrade for iCloud and $20 was deducted from my iTunes account. I then upgraded to 20GB and an additional $40 was deducted from my account for a total of $60. I need a refund for $20. Thank you.

    I purchased 10GB upgrade for iCloud and $20 was deducted from my iTunes account. I then upgraded to 20GB and an additional $40 was deducted from my account for a total of $60. I need a refund for $20. Thank you.

    This is a user forum, Apple does not participate here.  You might use the link at the bottom of this page, "Contact Us" - lower right.

  • Placed a new order for one price and got billed for another

    My 2 yr contract with Verizon is up in early September. I wanted to give Verizon a chance at retaining me, so I called up and spoke with a rep. There was a little back and forth until I accepted the final price she offered me. I was paying $84.99 a month plus taxes ($8.21)  which brought it to $93.20. The new price was going to be $94.99 plus tax which I assumed  whould bring it to $103 to $104. I get an estimate email which STARTS at $104.99 plus $18.66 in taxes for a total of $123.65. Twenty dollars more than what I should be paying. I call right back (within an hour) and they could not get the agent back I spoke to that made the deal. Another agent could not get me the price I was promised, but sent an email to the agent who made the deal to have her call me today. The call never came. Verizon... your customer service is the worst of ANY company I have ever dealt with. I called them back after it was apparent that that call would never arrive  and the next agent offered me a package with LESS in order to get the price back to where it was already promised.. I CANCELLED the order.  Verizon you tried to blame my browser for my being unable to pay my bill online awhile back (it was not the problem...you were) and now this. I gave you another chance and you tripped over your tried and true bad customer service once again. Next month I will be switching to Time Warner...where they actually have an office in this city where I can go and speak to somebody in person.

    It leaves a bad taste in your mouth.  I had this on line agent promise to send me a replacement router at no extra cost, the order was never put through....come to find out that Verizon doesn't give out free routers.  So the agent lied and meanwhile, put in all of these other upgrades that I never requested, that I had to ask another agent over the phone to get rid of!  And when I tried telling this to customer service, these other agents acted like they knew nothing and went on saying that nothing about that was documented in their notes.  I told them that somebody needs to review the transcript from the on line conversation because it's all right there!  You have a right to know what you are going to be paying too.  I've been fine with understanding their estimated bills upon renewing my contract but it can be confusing.  It's very true that they don't follow through with their communication toward customers and they need to explaing things better.  They need to stop with these constant apologies, rerouting your call all over the place, and do their jobs.  I find that a lot of these reps have an attitude. The sad thing too is that this is only a step above Amazon.  Amazon has awful customer service and sells defective merchandise. If you think you can do better with Time Warner, then go for it.  I don't have that option here.  But it's your time and money and it's a service that you're paying for. 

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