HT3702 I am able to purchase music, but I cannot purchase movies, credit card processing unavailable. On computer and Apple TV.
Tried to purchase movies on computer and apple tv, same issue.
The security code is the 3 or 4 digit code outside of the actual card number (and NOT the same as your PIN). It is usually located on the front of AMEX cards and on the back of Visa and MC. You typically wouldn't need that for purchases in a physical store. Log into your AppleID, modify the payment method and set it with the proper code.
Similar Messages
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How do I fix this?
Answered in your Other post on this Topic...
https://discussions.apple.com/message/24053626#24053626 -
I used to have the same Apple ID on my phone as my dad. I got a new iphone today and i wanted to have my own apple account. So i got one and used the same credit card as the one i used before. I bought a lot of songs and apps but now when i type it in it says i never purchased it since its a different Apple ID. Is there a way i can download them onto my phone again? please help ;-;
Sorry... Apple IDs cannot be merged...
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
From Here http://support.apple.com/kb/HE37 -
I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.
If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.
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Tried to download past purchased music but tried to do too many at one time now frozen help fix
Tried to download past purchased music but tried to do too many at one time please help fix asap!
If you had given us sensible information, I could look it up for you if your efforts fail.
Right now, I don't even know if you are on a Mac or on a Windows box.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
my computer hard drive died rather suddenly so i had no chance to do a back up or any thing. i put itunes on my new computer and got my purchased music but my ipod will not sync and i cannot get my playlists onto the computer. is there any way to get my playlists on my new computer and also get my ipod to sync. it is a waste of time to purchase new music and i do not want to purchase a new ipod since i have so much memory left on this one.
Thank you all for your replies. Here is what i ended up doing. I cannot afford any 3rd party software so i went to itunes and manually entered all my playlists. As I had indicated my purchased music was on my new computer just not the playlists and I could not sync my ipod. After I rebuilt all my playlists I tried to restore my ipod to factory defaults/new. All of the steps called for in apple support and elsewhere were not available to me. I connected my ipod, went to my computer, right clicked my ipod, and formatted. That wiped my ipod so when I connected to itunes it then gave me a restore option. I did the restore and all is good in the empire again. I can now buy new music and sync my ipod so I am a happy camper.
Thanks to all. -
How do I transfer my iTunes library from my old computer to my new one? I have successfully transferred purchased music but not my library of CDs. Home sharing will not work, and isn't working in fact, as the computers will be in different countries.
Assuming your library is in the default location and all of the media is stored within the library's media folder then this is what you need to do:
Copy the entire iTunes folder from <User's Music> on the source computer to <User's Music> on the target computer.
You can do this directly over a network (making use of shared network folders) or by making a copy on an external drive, moving the drive between computers, and copying again. Any way that works is good. However if you say that you cannot use Home Sharing (doesn't work properly anyway) because the source and target are not on the same network then method 2 as I describe it won't work either.
Your playlists, play counts, ratings etc. are stored inside the database iTunes Library.itl which is inside the iTunes folder and a successful migration includes all of this information, not just the media files. I recommend method 1 from the earlier link as it sets you up with a backup mechanism to use in future. All hard drives fail eventually and often without warning, or at least a warning that is noticed and then heeded.
If the initial assumption is wrong, or you need help checking, just ask.
tt2 -
Hello! I am trying to sync my iPhone 4 to my iTunes. My phone is connected to my computer, (was able to import pics) but I cannot manage my apps or music in iTunes. I ran diagnostics and it says 'no iPhone found'. It then takes me to Apple Support that says:
The device cannot be restored in iTunes.
An exclamation point, question mark, plug symbol, or "X" appears next to the device's entry in Device Manager.
During an update or restore, the device may no longer be recognized by iTunes
HELP!Hello, Shandey.
Thank you for visiting Apple Support Communities.
With the symptoms you described, try the step in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > If the device is not recognized while in Recovery Mode and If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them. Then select the appropriate operating system that you are using.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Cheers,
Jason H. -
Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off
If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
(95160) -
Have not purchased music for 10 months, in the meantime card has expired, which has £1.74 in credit on it, tried to change card details to current last 4 numbers/expiry date and security code but keeps on rejecting and brings back old card details
Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records
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I purchased music but it doesn't appear in my library, only as purchased in the store. How do I get the songs to my library so I can burn a CD??
Welcome to Apple Support Communities
You have to download the purchased music, because now you can only listen to purchased music from iCloud. See > http://support.apple.com/kb/ht2519 -
Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
I purchased music, but there is no downloads available. Ideas ?
I purchased music, but never received a download and none show available. Second times a charm, same results. Any ideas ??
How to report an issue with Your iTunes Store purchase
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I have just downloaded itunes to my new laptop. I can see purchased music but not all my cds - do i need to reload them?
See Empty/corrupt iTunes library after upgrade/crash.
tt2
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