HT3702 I am trying to setup my credit card info so I can buy an app but they are telling me to contact iTunes Store for help
I am trying to create account and I put my credit card info but they we telling me to contact iTunes Store for help , I really need to buy apps . Can you help me create the account .
You should do exactly what it told you to do and contact itunes support.
We are all itunes users just like you.
Click Support at the top of this page, then click the link under Contact Apple Support
Similar Messages
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HT1918 I'm trying to buy an app, but it keeps telling me to contact iTunes support?
Help please! I need to figure this out.
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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After filling out my complete acct info in iTunes Store in order to purchase an album that exceeds the amt of my credit from a gift card, I am prompted to check with the customer support for iTunes, and it will not simply charge my credit card that I provided in full. Why do I need help? I followed the complete procedures asked to add this credit card method of Payment. What is the problem?
We are fellow users here on these forums. You can contact iTunes Support via this link and ask them for help (we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off
If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
(95160) -
I'm tried to enter my credit card info but it keeps saying declined I had this issue a few years ago but I forgot how I fixed the issue
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
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Hi I am trying to edit my payment information to update a new credit card to ensure my service is not interrupted but it is not allowing me to do so - please help. I have logged in, but there is not way to edit my information or add a new card online
Hi johpulp,
Kindly refer this link of FAQ:Manage your membership and payments | Creative Cloud
You can update It manually by following the steps given in this FAQ or you can reach to our chat support: http://adobe.ly/19llvMN
Regards,
Florence -
I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
Trying to delete my credit card info but cannot!
I am going NUTS trying to delete my credit card info! I cannot stand it when I try updating one of my apps (especially when they're FREE apps) & am NOT ALLOWED to do so if I have a ZERO balance on my card! I have followed directions given to me but it still does NOT work. HELP!!
Once you set up your Apple ID you must have a valid form of payment. If you want to delete your credit card info purchase a low cost iTunes gift card and use that as your form of payment. Then you can delete your credit card.
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im really getting aggravated with this problem. im trying to switch my credit card info on my ipod touch from my aunts info to mine, and i just cant get it to work. does anyone know anything about this?? please please help!! its greatly appreciated...
shannnn <3Click here and request assistance.
(87754) -
I like to use my Itune card but take out my credit card info, that I will no longer use but it does not say (none) what do I do?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done". -
I am trying to send photos to the cloud from my phone to my iPad but they are not appearing in the stream. I have read the instructions and I think I am doing it right or am I missing a part of the process?
HI,
Have you done this before ? And if so, is photo stream turned on on your iphone and ipad. and as Alfred DeRose pointed out they must both on the same icloud account.
If you're new to this, you might want to do some research. Photo stream is different from camera roll and albums. Many have been on this sight looking for their photos stored in icloud after restore, etc. and they're not there. Also, after thirty days icloud deletes your photos from photo stream.
So if you're not aware, you might want to google your question. We're using the camera connection kit soon and I am learning about it. From all I've read, I'm also not the biggest icloud fan. I use dropbox. We plan to put photos taken on ipad with a camera/iphones into albums on the ipad. We'll keep all on the sd card until (and after) they can be uploaded to a computer.
An example of an article we can learn from -
http://www.macobserver.com/tmo/article/how-to-understand-and-work-with-your-iclo ud-photo-stream
Hope this helps. -
hi i am interested in how to buy an app in app store if i dont have us credit card. when i try to buy an app it says to fill in billing information and when i fill my card specs. it says that its incorrect. so what can i do to buy an app? plz help really important cant buy anything : (
p.s. sorry for bad englishIf you are not in the US with a US billing address and payment method then you can't buy items from the US store - you need to be in a country to use its store.
Does your credit card work with your own country's store ? For it have a chance of being accepted the credit card then needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are.
What's the actual error message that you are getting ? -
I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases, I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases. What do I do?
I'm not sure what you mean by "on lock". If you mean your Apple ID has been disabled, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. Otherwise, please post back and clarify your situation.
Regards. -
I have tried to cancel credit card info but there is no option in my payment screen. There is only the option to choose 1 of 3 credit cards. What do I do next? Any and all help with be greatly appreciated!
I don't think that the "none" option is available in every country. Where are you located?
If you can't remove the credit card by any other means, you might want to contact iTunes support. You can choose your country in the bottom right corner.
http://www.apple.com/support/itunes/contact/ -
I would like to remove credit card info from account and only use iTunes prepaid cards. How do I take care of this and make sure payments are takin from the iTunes cards? Also, I need to change my last name and address on account.
Hi Alexis ...
I need to change my last name and address on account.
Help here > How to change the name you use for your Apple ID
I would like to remove credit card info from account and only use iTunes prepaid cards.
Help here > Create an iTunes App Store account without a credit card
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