HT3702 My credit card was stolen and I see pending charges in my checking account. I need help!
My credit card information was stolen yesterday or today and I notice there were some charges on my card. I would think it would be easy to track who received the material based on my credit card information. I am looking for some support from Apple.
Apple can do nothing.
Discuss reimbursement with your credit card company.
Similar Messages
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my apply id was disabled and i am not able to update, it gives me this message when i try.
may have been caused because my credit card was stolen and not validDid you update your account with the new CC info?
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
My visa card was stolen and now I cannot buy anything using my account. It is asking for the old three digit access code and I cannot remember it. I have tried to reset my new billing information and it keeps going back to please put in the pass code. Grrr help help!!!!
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
my credit card was stolen,since i cncelled and waiting for a replacement i cant update any apps or dl any apps because the billing info says its incorrect now,how can i update and dl while waiting for my new card?
It would be best for you to open iTunes, sign in and view your account. If all the purchases were paid already instead of entering your new card information, it will give you an option for "NONE" as a payment method. Again this is not applicable of you have a pending charges with iTUnes
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Good Afternoon,
I live in Brazil and I have an account in Creative Cloud.
How can I change my credicard data? My card was stolen and I blocked it.
I have an anual account and I don't know how can i proceed.
I need help.The Email address here in Forum does not have any CC registered to it, please let us know the Adobe ID under which it has been purchased for further assistance.
Regards
Rajshree -
at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this? anyone?
Accepted form of payment
http://support.apple.com/kb/HT5552 -
My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.
Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you. -
HT3702 My credit card was charged twice for storage upgrades.
My credit card was charged twice
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
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My iPod was stolen and now I can't access my iTunes account
My iPod was stolen and within half an hour my iTunes account was locked from an attempted hack.
I reset all the passwords and have since gotten a new iPod but anytime I try to login to my account everything freezes. I can access it online and on this forum, obviously, but my laptop running windows7 freezes instantly and my desktop computer running windows XP freezes as soon as I try to go to the store.
How do I fix this? It happens on both the computers I had authorized for that iPod and I'm not sure what to do.
Do I need to delete my account and start over? If so how would I do that? I've been told it is extremely difficult and usually results in the loss of use of iTunes on any computers you had authorized before.
At this point I don't even care about the money I'll lose on my old account I just want my music back.This won't get your old messages back but will help with new ones: https://selfsolve.apple.com/deregister-imessage
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HT1541 My American express card was stolen and I need to delete it from my account
My American Express card was recently stolen.
How do I delete it from my account?
By this card being reported stolen, it will not allow me to install apps on my iPad.
Please help....I have already contacted support with iTunes.Follow these instructions:
http://support.apple.com/kb/HT1918
to enter in a new credit card. You may also just be able to select "none" for the payment method, but that option seems to appear for few people.
Regards. -
HT1918 My credit card was replaced and it won't let me change my CC info
I had to have my credit card replaced and my itunes account won't let me change my payment info for my debit card. When I finish typing all the numbers in, selecting the expiration date, and the security number I have tried to click done and it says "Please enter a valid security code". I have tried several times and it won't work time after time. How do I use my new debit card to pay on my itunes account? I can't download anything because it wants me to verify this information, which is now different, but it won't work. Can anyone help? Please and thank you!
Why won't it let you? Is there an error? More information is needed to assist you.
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My grandson couldnt get a icloud account I had to put him on mine , it stated that you this phone is no longer able to ge a free id. so I gave him mine we now share but when i brought something my credite card went on his phone. I was able to take it off but when he downloads game it comes on my phone is there a way i can get him a account or is there a way i can change mine and it doesnt effect anything i have down with this account
He can continue using your icloud, but he can still create his itunes account. As long as he is over 13 that is. On his phone - sign out of your Apple id in settings- itunes and app store. then follow instructions below and create his account. You will still share icloud (contacts, calendars and more) but itunes music, apps, credit card of yours will not be for him anymore, unless he decided to buy more icloud storage.
Creating an iTunes Store account without credit card - Support -
in the future I recommend you to get him off your icloud account as well, you don't realize it, but he can wipe your phone within seconds. -
I recently had charges made to my account for almost $100, I got online deleted my cc info over a week ago and today I recieved charges for $10.84 to ITUNES. I cant contact anyone to find out how this is happening. when I look to see what the charges were for its for the kids movie ICE AGE and app of some kind. what is going on.??
You've checked the purchase history on your account via your computer's iTunes (Store > View My Account), and you haven't got any auto-renewing subscriptions ? If you don't recognise the charges then contact iTunes support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.
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please help me i already input another card and the securitycodes but the device said for assistance,contact iTunes Support at www.apple.com/support/itunes/ww/.
it doesnt help at all please help me
i want to purchase and change credit cardThis is a user-supported forum. You are talking to other users here, not Apple. As the advice suggested, contact iTunes Customer Support at: http://www.apple.com/support/itunes/contact/
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HT3702 My credit card was charged twice for the same purchase. How can this be fixed?
I purchased an album and it was debited out of my account twice. How can this be fixed?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
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