HT3728 Firmware Update 7.6.4 Error: I uploaded the 7.6.4 firmware update today, and received an error message as it was finalising. As I am using my Time Capsule as the Airport router, I am now no longer able to access it to try to resolve the problem. He
Dear Support Team,
I agreed to the Time Capsule 7.6.4 update today, but as it was completing, I received an error. It said to close the page and try again.
I use my Time Capsule as my Airport wireless router and now can't access the Time Capsule to re-upload the Firmware update.
Has anyone else had this happen?
Is there a way to resolve the problem?
Do I need to hardwire the Time Capsule? Then what?
Would really appreciate some help!!
Thanks everyone.
Factory reset the TC and it should come back to life.
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.
As a rule .. wireless is not reliable enough for mission critical work like firmware upgrades.. (Heck I don't think it is reliable enough for backups).
Apple doesn't insist on wired connections.. some other manufacturers do.. and post warnings not to attempt it over wireless. Warnings inevitably read after the failed firmware update btw.. so perhaps Apple have decided to just save themselves the hassle.
I believe it is just good practice to use ethernet for any time that sitting on a branch.. whilst sawing it off (ie failure will kill any future access).. means you always use ethernet for any setting up of a wireless router.. but you see I am old.. with grey/white hair.. and too many dead modems and routers around me.
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http://support.apple.com/kb/PH5104
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Message was edited by: Thomas PinkYou are trying to set up the Time Capsule as a Wireless Router
and Repeater? - To share an existing wireless network, wireless?
The AirPort Extreme was capable of repeating (like a transceiver)
to and from an existing wireless network, to expand upon it; but
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information: AirPort + Time Capsule: http://www.apple.com/support/airport/
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Apple - Support - Discussions - AirPort (+ Time Capsule)
http://discussions.apple.com/category.jspa?categoryID=140
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