HT4009 I inadvertently purchased the in app version of Bad Piggies via the free version. is it possible to switch my purchase to the non-free bad piggies?

The game I have purchased still shows that it is free.

Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

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Tell me what to do if I assumed a free OS X Moutain Lion, but I inadvertently purchased and downloaded the paid version?

tell me what to do if I assumed a free OS X Moutain Lion, but I inadvertently purchased and downloaded the paid version?

You can try requesting a refund > Apple - Support - Mac App Store - Contact

TS1702 I inadvertently purchased an app on my iphone 5. How do I delete the purchase?

I inadvertently purchased an app on my iphone 5. How do I delete the purchase?
Jean

But that will just delete the app, it will NOT get your money back. AFAIK, the policy is No Returns, No Refunds.

Refund for inadvertant purchase of App

My autistic son downloaded a Sygic navigation app for the iPAD. He chose it on the back of another purchase and confirmation was not requested. He is a 7yo and we have no use for the application. Please authorise refund. Thank you

Apple itself does not respond to questions on the Apple Support Communities forums. Responses come from other Mac users like yourself.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

HT3396 Difficult transition from trial version of Numbers to purchased app version - not recognised by existing spreadsheets!

Having used the trial version of Numbers and then purchasing the app, which has been installed, I can no longer save or print existing spreadsheets as I get a message to say the trial version has ended. I have tried to register the purchased version but it requires a Marketing Part Number as part of the process which does not appear to be provided either with the app or with any separate e mail confirmingthe purchase.
How can I get the purchased app version to be recognised by existing spreadsheets??

Hi Chris,
There are a number of paths from the trial to a functioning full version of iWork or the individual iWork applications.
You can purchase a registration number, open one of the applications from the trail, then enter the number to activate the iWork applications and remove the trial restrictions.
You can uninstall the trial, then reinstall iWork using the retail box version's installation disk.
You can uninstall the trial, then install the individual applications purchased and downloaded from the Mac app store.
The sticking point in the second and third path is "You can uninstall..."
Uninstalling the iWork trial requires removing the iWork folder (and its contents) AND a number of support files created by the iWork applications from your hard drive.
The most efficient way of doing that is to use an AppleScript written by Yvan Koenig, and available for download from Yvan's Box account. Click the link, then click for_iWork'09 > other_iWork'09 > uninstall iWork '09.zip
Unpack the .zip file, open the unpacked file in the Script editor, and click Run.
Then reinstall iWork from the retail box disk, or download and reinstall the individual applications from the Mac app store.
Regards,
Barry

Ive downloaded some apps onto my pc yet only 1 has synced to my ipad, it says something about theres a problem with my billing, yet I purchased the 1 app I got for $20, but 1 free app and another paid, wont sync, i di have money in my account

Ive downloaded some apps onto my pc yet only 1 has synced to my ipad, it says something about theres a problem with my billing, yet I purchased the 1 app I got for $20, but 1 free app and another paid, wont sync, i di have money in my account

Right click on your iPad's name in the iTunes app on your computer and choose to transfer purchases. That should transfer anything that you have bought with the App Store app on the iPad to the iTunes app on your computer.

How can i remove my credit card from app store, the none option its not there and i don't Owen nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

How can i remove my credit card from app store, the none option its not there and i don't Owen nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?

I inadvertently downloaded the 64-bit version and need the 32-bit version of Lightroom 6 upgrade.

I inadvertently downloaded the 64-bit version and need the 32-bit version of Lightroom 6 upgrade.
i go to the download page and i dont see a 32 or 64 bit option.
Please help! Thank you,
Carlos

lr 6 is 64bit only, System requirements
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I inadvertently removed the junk mailbox from Mail.app in SL, how can I recreate / restore it ?

Hi,
Well, the title says it all : I inadvertently removed the junk mailbox from Mail.app in SL,
it still is spresent in my ~/library/mail folder, how can I recreate / restore it in mail.app ?
Since I have a fair number of email accounts, intelligent mailboxes, rules and archive folder, I really don't want to rebuild everything. And, no, I can't use time machine to restore it.
All help will be greatly appreciated.

Hi AdamKB, sorry for late follow-up.
What I lost is the "container" that groups all junk mailboxes in one place in Mail, like is done for all the inboxes.
The problem is that I lost visibility on all junk mailboxes. It is only a visibility problem because the junk mailboxes are still present locally for my POP accounts and remotely for may IMAP accounts, I justdon't see them anymore in Mail's interface.

When attempting to set up Mac OS to open a specific app (version), and selecting 'Change All' on Get Info, it reverts to most latest app version of the same. Any clues?

When attempting to set up Mac OS to open files with a specific app (version), through 'Change All' on Get Info, it reverts to most latest version of the same app. Any reason why it does not allow my other version of same app to be the default one?

I have Acrobat Pro 10.1.13 and Adobe Reader 10.1.13.
If I use the Finder to get all PDFS to open with Reader instead of Pro, they do. And vice versa, using the Change All.

How do I link pages similar to my e-edition newspaper? I subscribe to an app version of my complete local newspaper. When reading an article on page 1a I can click a link to continue to read on page 4a. Then it flips through the paper to page 4a.

How do I link pages similar to my e-edition newspaper? I subscribe to an app version of my complete local newspaper. When reading an article on page 1a I can click a link to continue to read on page 4a. Then it flips through the paper to page 4a. Once done reading 4a I can click a link back to page 1a. I would like to embed these links in a 100+ page document in order to flip back and forth throughout it for quick reference.

You can do this on your computer using Adobe Acrobat. Buy the program and learn how to create complex PDFs.

What's the deal with notes and screenshots for upgraded app versions?

We uploaded a new version to replace our 1.1 version of an app in the store.
There was some confusion today that still persists:
(1) For a while, the link to our current version app became invalid and we lost like 2/3rds of our normal sales until the link became valid again. Anybody else ever see that happen? Very frustrating.
(2) Right now, there are two app versions inside itunes connect - the current selling one and the upgraded version awaiting review. I know the old one disappears when the new version is approved and goes on sale. But what is confusing is that the new screenshots and notes for the new version are also displaying in the current app version on sale in the store! I went ahead and added an explanatory note to potential downloaders... but is this a bug or something? Or is that the way it has always worked?
How do people here tend to handle the timing of new screenshots and descriptions when you add new features and want to show them off in your update app?
Thanks,
doug

This has been discussed a number of times here already.
The only items cached for an update release are the specific 'update/what's new in this version' notes.
All other changes will be updated immediately (within a few hours).
You have 2 choices:
1. Post the changes with a note (i.e. this is the next version, awaiting apple approval) so users aren't ticked by downloading the latest actual version.
2. As soon as your update is officially released (monitor it) change the text and images.

I downloaded the corresponding Apple app, version 1.0.3627. I carefully followed the sync instructions several times and was unable to connect. 4 emails with no response. Help

I received a cookoo watch as a gift. After downloading the Apple App, version 1.0.3627, I carefully followed the instructions repeatedly to connect to my iphone 5 only to fail to get a connections. I tried rebooting, turning of and on bluetooth and wifi with the same results. I have connected to the help link in the app and after four emails over the past week, have not had a response. Any suggestions? I almost feel like someone gave me an expensive bird house that happened to contain a cheap watch.

Definitely seems to me this is a problem with the App Developer. Hope they can get your cuckoo working.

I want to cancel the application inadvertently purchased

Hello;
I want to cancel the application inadvertently purchased .
Order: MH*****5WG
Bill: 188*****146
Alınma Tarihi: 01/03/13
Thanks.
<Edited by Host>

I'm afraid you cannot cancel anything through these Forum columns. You can only contact Apple support and negotiate a cancellation if they will allow it. All sales are usually considered final. Go to >>>
Apple - Support - iTunes - Account & Billing

In Creative Cloud, Is it possible to switch a downloaded app with an older version of the same app ?

I have the creative cloud, and downloaded Dreamweaver CC, but I prefer working on the version 5 or 6 ... Is it possible to switch ? "downgrade"? how do I do it ?
Thank you!

your cc subscription also includes cs6 apps, Download previous versions of Adobe Creative applications

HT4009 I inadvertently purchased the in app version of Bad Piggies via the free version. is it possible to switch my purchase to the non-free bad piggies?

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