HT4009 My account balance is just over $34 but when i try to make an in-app purchase of $29.99 it tells me i have insufficient credit

I have ~$34 in my account but I cant buy gems on Kindoms of Camelot: Battle for the North for $29.99. I am able to buy gems for $19.99, then gems for $4.99, and then more gems for $4.99, but i cant buy the one big pack for $29.99. I wouldnt mind normally but the $29.99 pack has %25 more gems than if i were to buy individual $4.99 packs equal to $29.99. This has happened multiple times before but I have ignored it and bought the $19.99 instead. I just redeemed two $15 iTunes cards, so i know that i at least have $30, enough to cover the $29.99 purchase. Is there a glitch in the system or am I being cheated? what can i do to stop/fix this?

the $29.99 doesnt include tax. so if you only have 2 $15.00 cards redeemed you dont have enough to cover the tax...

Similar Messages

I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance.

I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

HT4009 I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.

I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.

Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When I try to make an in-app purchase, this message appears: "This is not a Test User account. Please create a new account in the Sandbox environment"

When I try to make an in-app purchase, this message appears: "This is not a Test User account. Please create a new account in the Sandbox environment"

Common on jailbroken iPhones, not so on non-jailbroken iPhones. Thus, if your phone is not jailbroken, restoring from backup will hopefully fix the issue.

HT4009 When I try to make an in app purchase it says it wasn't able to complete the purchase and it says i must visit apple support to find out what to do?? Help?

Whenever I try to make an in app purchase it says it wasn't able to complete the purchase I'm using a iTunes voucher I've loaded it onto my account what can I do to make it work it says visit iTunes - support but nothing helps me

Wht is the exact wording of the message you get when you:
Apple - Support - iTunes - Contact Us

HT4009 I keep getting a message about contacting Apple Support when I try to make an In-App Purchase

I have tried multiple times to get an In-App Purchase. All I keep getting is a message saying it cannot go through and to contact Apple Supportwith a cutoff Web Address. Anyone else ever run across this message?

Yea, its just wanting you to contact Apple so you can speak with iTunes Support so they can verify your identity and make sure nobody is trying to use your account unauthorized. Call 1.800.275.2273 or go through the Express Lane to send an email to iTunes support

TS1702 i just add some credit to my account with giftcard, but when i try to do an in-app purchases (LINE sticker and Emily's Wardrobe clothes) it always said that the purchases arefailed. i don't have any connection problem. how can i purchase it then?

can anyone help me solve the problem? i've tried on all apps i have. i can buy apps from the app store, but i can't do in-app purchase.

Not clear what you mean by iTunes help. You can contact iTunes support by:
Apple - Support - iTunes - Contact Us

HT4009 Why is it when I try to make an in app purchase with my correct info it tells me my info is incorrect?

I keep trying to make in app purchases for games but it tells me my username or password is wrong when I know it isn't. The information works to sign into the store but not for in app purchases. I have already tried resetting the password only to receive the same results.

Contact itunes support.

HT4009 When I try and make an in app purchase it says it cannot be done and I need to visit apple support on iTunes but nothing any more specific. Please help!

Please help anyone

I believe that it's actually telling you that you need to contact Apple support, and if so you will need to do what it says, contact iTunes Support. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

HT4009 When I try to make an in-app purchase I keep getting "Sorry! we're having issues with the app store" how do I fix this?

help please

Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 Why does my phone say your purchase cannot be completed when i try to make an in app purchase after i have already made alot?

i have made in app purchases in my pool games before but now its in bringing up a message saying the purchase could not be completed then i hit ok and it says transaction error cannot connect to itunes store. what do i do?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp

i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp

Contaact iTunes like the message says:
Apple - Support - iTunes - Contact Us

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I corr

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

Just installed itunes but when i try to open it this error message pops up: "apple application support required." I've tried uninstalling and reinstalling but nothing works

Just installed itunes but when i try to open it this error message pops up: "apple application required" then it suggests uninstalling and reinstalling which i've done a few times but nothing works

When you say you have tried everything, it would help if you told us what you have tried to avoid duplication.
When you installed iTunes did you get any error messages?
Anyway, on the face of it it may be worth trying a separate install of Apple application support.
Uninstall iTunes again. Now open Apple Software update, assuming it is working.
It should offer to download iTunes. Don't do it yet, go to the Tools menu and select Download only.
Then download iTunes. Then go to the tools menu again and select Open download folder and you should see a collection of six files.
Before going on, can you get to this stage OK?
One further thing I would like you to check, are you ahving any problems with Windows updates? Could you check in Windows Update to see if there are any failures.

HT4009 My account balance is just over $34 but when i try to make an in-app purchase of $29.99 it tells me i have insufficient credit

Similar Messages

Maybe you are looking for