HT4009 Who do I contact or where do I go to cancel a .99 cent reaccurring

I need to know how to cancel a purchase from itunes-it was .99 cents and I don't remember purchasing it. I normally do a one-time purchase, which I have had in the past, but maybe I signed up for a continue purchases, which I didn't want. I am new to the communities support so I see my firt discussion looks like it's on the sbject line

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you haven't already done so, then to try and stop it happening again you can turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and you can set 'Require Password' to 'Immediately' on the Restrictions screen (the default is a 15 minute period during which it doesn't need re-entering).

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HT4098 I have paid for an iPad magazine subscription, but I can not see all the pages of the magazine. All I am getting is the free preview. The magazine company said to contact Itunes, where I don't see a solution.

I have paid for an iPad magazine subscription, but I can not see all the pages of the first issue I just got. All I'm getting is the free preview. I contacted the magazine publisher, IPC, who said to contact Itunes, where I do not see an answer.

You can contact iTunes Store Support here.
https://getsupport.apple.com/Issues.action
Click on Purchases, billing and redemption to get started. Are you sure that you actually downloaded the magazine? I have a subscription to one magazine and I choose to download the magazines on my own rather than automatically.

Who can I contact to find out where my project book is

I ordered a project book on Nov 24th, I did not receive any order confirmation, but my bank account is showing the payment has cleared. Who can I contact to ask if it is on it's way. Do Apple UK have a contact number. And Apple need to sort out international orders, this is for a wediing present for Australia and we couldn't have it posted there!!

Which setting are you referring to?

I recently updated my prepaid plan option to take advantage of more data and my previous month of already paid service was cut short. Who can I contact to successfully resolve this issue?

I have a prepaid Moto G that has had continuous prepaid service through Verizon for over a year. I switched this device to the $45/mo 512MB Smartphone plan when it was introduced last year, configuring autopay for the 29th of each month for service renewal on the 2nd of the following month and taking advantage of the autopay bonus of 512MB of additional data. On January 30th, I noticed that Verizon had transitioned to an updated plan of $45/mo for 1 GB and selected this new option from my phone on the My Verizon Mobile app with the expectation that this would take effect at my next renewal on February 2nd or at the very least any future months beyond February would have renewal dates of at least the 30th.
Instead, the $45 balance in my account from January 29th was used and the new plan was implemented immediately, wiping the remaining days from my already paid for service. Furthermore, because February only has 28 days, my new renewal date was set to the 28th not only next month, but for each month thereafter, despite the fact that this change took place on January 30th. At this time, my autopay is configured to occur on the 29th (except for next month), but all future plan renewals will occur a day before that.
While this may seem like a trivial issue to resolve, my autopay date was configured on the 29th for personal financial reasons and I am extremely frustrated to have lost additional paid for service for the second time. I lost over two weeks of a 2GB plan when moving to the 512MB plan initially, I just lost several days more in this transition, and a 45 minute online chat and two separate trips to a Verizon Wireless store totaling over an hour and a half of time in an attempt to resolve this issue by having my plan renewal date restored to where it was have been unhelpful, with the closest opportunity for resolution being "we can fix it, but we will have to disconnect your phone for several days".
At this point, I feel that some sort of account credit or allowance is warranted, at the very least, but I would still like resolution on fixing my plan renewal if possible. Who can I contact about this?

a_gert, This is concerning, indeed! It's truly disheartening to learn that you've had such an experience with our Prepaid team. We surely understand the importance of ensuring your payments are applied correctly; especially when changing plans. You can definitely reach out to our PrePay team directly at 888-294-6830 for a thorough review of your account to provide options in resolving your concerns.
TanishaS1_VZW
Follow us on Twitter @VZWSupport

TS1424 Who do I contact in regards to a faulty album download? Specifically, a duplicate track and a missing one that is available as "album only"

Who do I contact in regards to a faulty album download? Specifically, a duplicate track and a missing one that is available as "album only"

Depending upon what country that you are in you might be able to try 'redownloading' it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. If you aren't in a country where you can re-download music then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

Who can I contact to inquire about iPad donations for ELL elementary program?

Hi,
I am an ELL teacher in one of the elementary schools in MA. I am inquiring about iPad donations to our ELL program that we could integrate into language instruction. Researches and common practices prove iPad usage in the classroom benefitial and motivational for students and their academic progress. Unfortunately, our school district is very much behind in tech, and we barely have enough computers for a class of students in our computer lab. They cannot afford to buy any piece of equipment that is not budgeted. iPads would be used by students in small groups to help them develop their vocabulary, speaking, listening, reading and writing skills.
I would greatly appreciate if anyone could give advice on who to contact and where to look for inexpensive or donated iPads for our ELL program.
Thanks,
Anna

Hi, have you looked at Donors Choose? I previously worked at a school and teachers were able to get a lot of technology donated through this program. You need to make a compelling case to attract donors and it may help to start small and work up to the full set of ipads you need/desire. E.g. you may want to ask for a device or to to start or even start by asking for donations other than ipads first to build up a history before asking for the ipads. Donors choose does have a price limit for first time requests to help prevent abuse of the program - I'm not sure what it is, but you'll have to look into that.
I'm not sure of your situtation, but high-needs and urban classrooms do tend to get the most donations.
Good luck and I hope you are able to get things to help your students.
~ Alex

Terrible Lenovo customer service! Can anyone suggest who I can contact?

I recently purchased a new T500. I received it just under four weeks ago. It was supposed to have been shipped with an ATT Gobi aircard. Instead of the ATT card, it was shipped with a Verizon aircard. I have been going in circles with Lenovo tech support, sales, and post-sales trying to get the ATT card shipped to me so I can replace the other card. Apparently the Lenovo organization is so segmented that one hand has no clue what the other is doing. I was told by a tech support rep three weeks ago that she was having the ATT card shipped to me. After not receiving it, I called back, insisted on speaking to a supervisor, and, after waiting over 30 minutes to reach one, he told me that tech support wasn't authorized to ship a card for a newly purchased system - it was, of course, a sales problem. He assured me that he would escalate the problem, and someone from the "hotline" would be getting back to me in 4-5 hours. Well, 4-5 hours turned in to 26 hours with still no word from anyone at Lenovo. I finally reached the supervisor again (ten days ago), and after being put on hold for a total of 2 hours that afternoon, he transferred me to sales, and they transferred me to post-sales. I spoke to someone in post-sales who told me that they would be shipping the aircard to me. Naturally, it still hasn't arrived.
Can anyone suggest someone in the Lenovo organization who I can contact who 1) knows what they're doing, and 2) can get the correct aircard sent to me? I'm at the point where I'd just like to send back my laptop and go to a vendor that has it's act together.
Thanks,
Very Frustrated

I got helped twice (got a free keyboard replacement (bug known ehere) and got set of recovery dvd's) by simply putting my request in their web-based support platform ..... it took 3 days, ..... amazing !!! Regarding support, again and again LENOVO !!! P.S. Patriots, GO !!!

Will Apple help us with ATT rate hikes? Who do I contact?

Just a few months ago - and at the time I entered into my 2 year contract - unlimited textings was avaialble for less that 5 dollars more. But that is now gone and what has taken its place is just Dick Channey crazy!
Wasnt the whole point of APPLE insisting that phone plans all come with unlimited internet so that this would encourage the owners to fully integrate the iphone in to their daily lives? Does having huge rate increases in texting help that cause ?
MY QUESTION TO APPLE and its user forums - WHO do I contact at apple or at ATT for help on this issue??
Thats what I want in a nutshell. If you want, I can tell ya more.
Harry
iphone, ipod and shuffle owner
MORE is this...........................
I do understand the nature of big business and partnerships etc.
I do understand that Apple would like to not be involved in disputes between ATT and its customers.
I GET THAT. But can Apple help me anyway just for the reason that I WANT TO KEEP MY IPHONE?!?!?
ATT has implemented monsterous rate hikes and LIMITATIONS on package combinations so that iphone users will pay as much or more for Texting than they do for unlimited internet.
We had to live with unlimited internet not including unlimited texting. OK fine, thats how it was when we signed up and you have to take it or leave it. But now with the new changes in rates - here is what the iphone user has as their options.
200 included texts for free
or
$5 - get 200 more - 400 texts total
or
THE NEXT OPTION - $20 MORE, for not unlimited but 1500 texts.
Does having to keep an eye on your text totals or paying at least $85 / month sound like the vision that apple wanted for the iphone users?
if it doesnt, WILL YOU HELP US?

I didnt forget that - its I dont know that statement to be true.
I have been with ATT since Cingular and I've had internet,text and MMS combo packages for some time now; that Includes shopping around for the right phone and plans combo. And I know for a fact that there were MANY combos of unlimited and they were FAR from 50 bucks.
There certainly might be a webpage or two with some ancient pricing plans offered. And I am sure that any one of those would be superceeded by another new price offer on the same plan.
so I didnt forget that; I knew it to be not on point.

Who do I contact for support

Yesterday I got the YVM4 error when trying to access the On Demand players i.e BBC iPlayer. Tried a soft reset by pressing the blue on/off button at the front for 8 secs but problem still persisted.
I then turned power off/on via the switch at the back and problem gone!
Today I found that On Demand and BT Vision were not available, got error saying not connected to network.
Tried both the previous solutions and by turning power off/on at the back I got demand back and network showed connected.
My broadband was functionning correctly on my PC so loss of network.
The YouView Community forum has a number of posts about this, with some people getting the problem on a regular basis, and it is being reported that it may be due to the box losing the DNS setting. The following fix was suggested by YouView:
Please go to Settings > Network & Internet > Network Connection Status. If the status is saying CONNECTED, please try the following steps:
Go to Settings > Network & Internet > Wired Connection. If the box is saying AUTOMATIC, switch it to MANUAL. Click Next. You will see three rows of numbers. Leave them as they are and click Next. You will see two rows of boxes, Primary and Secondary DNS. Leave the second row blank. Put a single '8' into the Primary DNS boxes so that it reads 8.8.8.8. Click Next and when it finishes finding your router, click Finish.
Turn off your router, and reset your box. Turn the box and then the router back on again. When it resumes, you should be able to access On Demand content.
However there seemed to be some misgivings by users that this would actually make any difference.
Having had both the problems mentioned earlier I started to wonder who I should contact for support if I get problems. Should it be BT Vision as they supplied the box, or should it be YouView as it's their service.
Would appreciate some advice.
Solved!
Go to Solution.

I have mine setup for static ip addressing, due to the number of devices I have on my network - so not had that issue as of yet.
The reboot of router will flush the dns, so this is why it's recommended as if something had spammed dns cache it can cause numerous problems, so best to clear it out which is by rebooting the router - for pc's you can clear cache on the pc itself via command line - and on my pch-c200 i can clear the cache directly on that.
In regards to support, if you got the product from BT then BT should officially be providing the support and no-one else, but there should be no reason why you can't go directly to youview or humax to get other questions you may have answered

I ordered the IX500 Scan Snap through Amazon and received the incorrect XI Standard disc in Windows format instead of for my Mac. I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc. Please help.

I ordered the IX500 Scan Snap through Amazon and received the incorrect Adobe Acrobat XI Standard disc in Windows format instead of for my Mac. I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc. Please help.

Fujitsu delivers only Adobe Acrobat for Windows, not Mac.
http://www.fujitsu.com/global/services/computing/peripheral/scanners/product/ix500/

Who do i contact to get my iphone 4 blacklisted so the person who stole it will not be able to use it

who do i contact to get my iphone blacklisted so the person who stole it will not be able to use it

Contact your carrier to see if blacklisting the IMEI is a service they provide.

Who can I contact???

Who can I contact about the poor customer service I have had since the beginning. I have wasted 4 days waiting for a technician to show up and now I'm told in my area you can only get 3mbps in your area so we're sorry you can't operate Netflix, and 2 tablets and 2 cell phones. I am so mad and when I call into customer support all they say is "I understand how this can be frustrating" no I don't think you do. I want to talk to someone beside the first person who answers the phone

Hello Thank you for posting!
Our team can definitely review your options, but unfortunately we can't make any guarantees as there are technical limitations to consider. Please send us a private message by clicking here. Please include your full name, phone number, account number and the best time you can be reached.
Please let me know if you have any questions.
Thank you,
Dmitriy

Ever since I had my screen replaced, my laptop has slowly gone to ****. Half of my songs have been lost, webpages die out, shockwave crashes, and no I can't even sign into my laptop. Who can I contact to get this all fixed?

Ever since I had my screen replaced, my laptop has slowly gone to ****. Half of my songs have been lost, webpages die out, shockwave crashes, and no I can't even sign into my laptop. Who can I contact to get this all fixed?

How about the people who fixed the screen?

I am trying to understand the licensing procedures for using tabKiller for 3.5.7 firefox. Who should I contact for this? I do not see any customer service phone number for Firefox

I am trying to understand the licensing procedures for using tabKiller for 3.5.7 firefox. Who should I contact for this? I do not have the customer service phone number for Firefox

Tab Killer is not created by Mozilla, it is created by a private individual who has made it available at no cost for other people to use.

I just received my iPhoto book. It is horrible. The colour is faded, and the pages are cut on an angle showing a crooked whit line on the bottom of the page. Who do I contact?

I just received my iphoto book. It is horrible. The photo colours are faded and the pages have been cut on a angle (showing a crooked white line at the bollom of each page. This is not the view on my home computer. Who do I contact to get this fixed?

Contact Apple support
what does your preview show? -
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
LN

HT4009 Who do I contact or where do I go to cancel a .99 cent reaccurring

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