HT4059 How to cancel ibookstore purchase. I paused the download but my account has been charged. Any chance to cancel?
I bought
Perhaps you should Contact the iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
Similar Messages
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I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?
Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W. -
I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album. However, all but 2 songs would download to my phone. The other 2 have a download error. Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?
I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album. However, all but 2 songs would download to my phone. The other 2 have a download error. Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?
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I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases. I also have an email receipt with the purchase. Can you please tell me how to resolve this issue?
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919 -
I have purchased a magazine through Zinio from the app store and my account has been charged, however, there is no magazine in my library and the new edition has been published
Oh gosh, I saw the same issue. Because i was messing around with something earlier. I don't know why Apple took off the option of "none" as a payment since not everyone puts in a credit card and people use iTunes gift cards. I think they just made that changed recently. Anyways, Ive just found out about this new issue also, so i don't know what you could do... maybe call apple support?
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I started to download from software update and decided I don't want the items after the download had begun. How can I cancel a download? I don't want to just pause it, I want it to GO AWAY. I don't want it to resume any time ever.
Hello cranky71,
Unrelated, for anyone curious. The following link may help to solve your problem.
Mac App Store: Buy, download, and install apps
Regards. 71. -
How can I authorize deauthorized songs in my itunes once an account has been deactivated? all?
My partner and I shared the same itunes with different accounts. since we are no longer together she has cancelled her account so now some songs don't play. Is there a way to find every song on my itunes that has been deauthorized and authorize all at once? I'm aware there will be a cost through itunes store. It's driving me crazy finding these deauthorized songs.
Thank you in advance if you can help.
ShaneI am not sure of a easy way - you can sort by 'Kind' - then 'Get info' - in the get info summary tab is the name of account holder that purchased the tune.
You can then tag the item using the notes box and again sort using notes to see which purchases are not yours.
MJ -
While creating a new account, my account has been charged thrice, how do i get the money back
I tried creating a new account with itunes, due to error in email id/duplication,,i was asked to type in new id on 3 occassions, however all 3 times my card has been debited by INR 60 /-, how can i get the amount charged back.
Good Morning Vikash Joshi,
The iTunes Store Support Team can review your account with you and address this billing issue. Click on the link below to initiate your refund request:
iTunes Store - Contact Us - Apple Support
https://www.apple.com/emea/support/itunes/contact.html
Regards,
- Judy -
If i click on the download button in the purhased section nothing happens. if i go into the App store and click download on Mountain Lion there it looks like it is starting to download and opens Lauchpad but it never moves off 'waiting'.
Any help would be great.
Thank you !Welcome to the Apple Support Communities
Press Shift key on boot, delete Mountain Lion installer from Applications, open App Store > Purchases and download OS X. If it doesn't help > http://www.apple.com/support/mac/app-store/contact -
Please help guys!!!
Apple says all sales are fnal. You can always ask for an exception
How to Get a Refund from the App Store -
HT1349 My iTunes account has been disabled any one know how to enable it
My I tunes account was disabled does anyone know how to enable it.
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Please help
Restore it as new. Why wouldn't you do that when purchasing a used device from another individual?
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HT3702 My account has been charged twice for my purchase today?
My account is processing twice the Beyonce album for 15.99.
Did you click 'buy' twice when buying it ? You can try the 'report a problem' page to contact iTunes Support (we are fellow users here on these forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product by mistake and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl.? and how can I cancel the purchase in my purchases list?
I think that as soon as you click "Buy" and type in your details, the iTunes server is alerted that you have bought the item, even if it hasn't downloaded. Your "purchased" list is based on your account and not your computer so I'm afraid even if you haven't completed the download, you will be charged for it (but if you do now download it, you won't be charged again). This also means that you can't remove items from the purchased list.
Glad to be of help (I hope),
Jonathan -
I hit the purchase button in error on a book I did not want, I was logged onto my account so the book started to download, I paused the download. How do I stop it altogether and not get charged?
It says at the top under Redeem after I touched that:
$14.73
Account: [email protected] (my account name)
Enter your Gift Card or Download Coad
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