HT4059 I bought a book that was priced $7.99 but was charged $14 and did not recieve the usual reciept for it, who do I contact for help?
I bought a book that was priced $7.99 but was charged $14 and did not recieve the usual reciept for it, who do I contact for help?
You most likely did not receive the usual receipt because it was one of those authorization charges. It happens time to time, and should drop off your card. But go ahead and check with iTS just to make sure.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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BOught gems in clash of clans and did not recieve them. Went to the forums and it said go to apple support. Apple support said go to the developer what do I do because they say go to each other?
You need to take it up with the developer first. If they don't fix things, you need to open the issue with iTunes support.
Going by the threads here, not a day goes by that someone doesn't have an issue with in app purchases in Clash of Clans. -
My computer was stolen and did not have the locator. Can I block through the serial number
My computer was stolen and did not have the locator. Can I block through the serial number
Sorry, no. The following have some other advice from Apple that may be of use:
Report a lost or stolen Apple product - Apple Support
If your Mac is lost or stolen - Apple Support -
I am looking for an application that would allow me to open a word doc, and take notes in the .doc using a stylus pen. I'd then like to convert those notes to text, and then be able to copy / paste those notes into an email. Does this app exist? It seems like we were doing these same types of things with Palm Pilots years ago, one would think this would work with iPads?
I don't believe it will open a Word document, but Writepad allows for handwritten conversion of notes to text and then to email. Might help you some of the way...
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I lost all of my calender info and did not have the cloud activated. Any ideas on why that happened? Any idea if I can get that back?
Not sure why this happened, but are you syncing calendar events direct with a supported calendar app on your computer?
If not, calendar events are included with your iPhone's backup which is updated by iTunes as the first step during the iTunes sync process. If you haven't synced your iPhone with iTunes since this data went missing, you can try restoring your iPhone with iTunes from your iPhone's backup. Do not sync with iTunes before doing so, and do not update your iPhone's backup before doing so when prompted. -
hi i need some help im having problems , the ipod can not be turned , in fact it was working fine but suddenly switched off and did not return to light n because it reconnected and if I had drums . what can i do to turned on .
its an ipod touch 64gbThat symptom is covered here:
iPod touch: Hardware troubleshooting -
i have lost my iphone i dont have iemi number but i used icloud id on that as there any way to locate my phone and if not located the plz tell my the way i remove my data from it. thanks
Go to icloud.com. Log in with your Apple ID & Password. Go to the Find My iPhone section. Perform a remote wipe of the device.
You don't have to have downloaded any app. You only have to have enabled the Find My iPhone option under Settings > iCloud. If you did not do that, then you cannot remotely access the device.
If that's the case, then change ALL of your account passwords; email, banking, etc. All of them. And then monitor those accounts very closely! -
Please help our Power went out when I was downloading a purchase last night and it charged me for it and I can not find any of the down load it crashed our computer and everything. Please help!
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If the above doesn't work go to https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column; third column click 'Purchases, Billing & Redemption' and proceed from there. -
If i made a purchase on a game(doubledown casino) but never got my coins, but the money was taken out of the account, what do I do? How do I get the coins or my money back?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Error alert: The messages could not be filtered to folder 'abc' because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.
crash code:
AdapterDeviceID: 0x0166
AdapterVendorID: 0x8086
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:24.6.0
AvailablePageFile: 11060461568
AvailablePhysicalMemory: 2531217408
AvailableVirtualMemory: 4024737792
BuildID: 20140610001341
CrashTime: 1416328950
EMCheckCompatibility: true
Email: [email protected]
InstallTime: 1403030172
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 08351025, AdapterDriverVersion: 10.18.10.3304
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SecondsSinceLastCrash: 420
StartupTime: 1416328894
SystemMemoryUsePercentage: 39
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL:
Vendor:
Version: 24.6.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.Start *Windows'* safe mode with networking enabled
- win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
- win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode
Does problem go away?
Also, the crash info we need is your crash ID per https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports -
HT4059 Recent iiBooks apps did not finish the install. Seems stuck. Any ideas?
I recently received an update for iBooks, so I attempted to update but it stalled in the process, and did not complete the update. Perhaps I should delete the app and reinstall? If so how do I delete an app? Never done that.
That sounds like a lot of story and finding the nuggests of data....
If you nuke an install, your system is dead.
If Boot Camp Assistant won't remove the FAT partition, erase / reformat and restore.
Step #1 is always BACKUP first so you can just do a restore to how things were.
Your story doesn't say which version of Windows, whether it was an ISO EDU or what.
An "Upgrade" copy may not be legit but it still boots.
Lots of people in the past killed / hard restarted in the middle of trying to partition or install Windows and ended up with nothing. Changing your mind "mid stream" can leave you unable to boot OS X as well.
Try booting from SL DVD and repairing your drive, you may even want to restore from your backups.
You have a MacBook Pro, put that and other details in your .sig to help people where it is clearer. -
I was charged for the same ringtone twice. Who do I contact for a refund???
http://www.apple.com/support/contact/
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Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(
You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/ -
I just bought a book that says includes DVD. How do I download it?
I just bought a book that says includes DVD. How do I download the DVD or videos?
Thanks.Have you asked the publisher?
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Just downloaded DW CC. Bought expensive book that tells me to use "Expanded Workspace" but the only options I see in window or workspace button are "Design" Extract" and one other. No where can I find "Expand" or "Compact" which the books says are the two choices.
Glad to be of help .
I won't be spending any more money on expensive books now that I know you can't actually get one that applies to the latest version.
Don't get me wrong. I like books. Classroom in a Book series is an excellent resource to have. You will learn a lot from it. Just don't get side-stepped by Creative Cloud's update schedule. No publishing house can keep pace with it. If you stay informed about new releases from Adobe's "What's New" Blogs, you will get your money's worth out of your books. Online Help (F1) is another good resource to use since it is updated fairly often.
Nancy O.
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