HT4059 I purchased a book, not a sample, and the download only gave me the first 60 pages. What's wrong? JohNny

I purchased a book, not a sample, and the download only gave me the first 60 pages? Johnny

If I was you I would do a reset ie hold the sleep/wake and home buttons simultaneously until the Apple logo appears. If that didn't help I would then delete and redownload the book. If problems still persist contact Apple support:
https://getsupport.apple.com/LocaleChange.action

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I purchased 2 books for my iPad and they downloaded successfully. They show up in iTunes when my iPad is connected to my Mac but do not show up on the Mac. Is this a synch issue? When I click the Synch box I am warned that downloads on my iPad will be

i purchased 2 books for my iPad and they downloaded successfully. They show up in iTunes when my iPad is connected to my Mac but do not show up on the Mac. Is this a synch issue? When I click the Synch box I am warned that downloads on my iPad will be erased. Is that true? My ultimate goad is to be able to read the books on my iPhone as well. Thanks.

You should be able to copy them to your computer's iTunes via File > Transfer Purchases and you can then sync them to the iPhone (or you could re-download them directly on the iPhone)

I purchased a book from Kobo online and when I try to open it Adobe Digital Editor

I purchased a book from Kobo online and when I try to open it Adobe Digital Editor says it needs to be authorized by a Vendor ID. when I go to my ADE account it says a Vendor ID has already been created. How do I get to access my book (which I have already purchased twice!). Thanks.

Why not use the Kobo reader, Kobo app, or Kobo program as needed?
Read Anytime, Anywhere with Free Kobo eReading Apps

HT4009 I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support,

I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support.

Click here and request assistance.
(82917)

Why I it said "Your purchase could not be completed"and also fail to connect with the iTunes Store ?

Why I it said "Your purchase could not be completed"and also fail to connect with the iTunes Store ?
Thank you so much for that !

Click here and ask the iTunes Store staff for assistance.
(100884)

HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do?

Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do? Do you think this is just a way to get my credit card information?

It sounds like a phishing email. You can't "cancel" purchases. You've now given them your AppleID and password, so you should immediately change your password to something new and very secure.
Also watch out for suspicicious activity on your account.

TS1702 I just purchased a book on app store and can't seem to read it in iBooks, and keeps on coming up with "Failed to load book because the requested resource is missing" what do I do?

I just purchased a book on app store and can't seem to read it in iBooks, and keeps on coming up with "Failed to load book because the requested resource is missing" what do I do?

Quit the iBooks app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logou appears and let go of the button.
Or try deleting the book and download it again. You can download it again for free as long as you use the same Apple ID.
If that doesn't work either, sometimes deleting the iBooks app and reinstalling it may work. But art with the first two suggestions.

I recently purchased Elements 13 for Mac-OS and cannot download N-OS and cannot download NEF-RAW files taken on my Nikon D5500. The model is not listed among those supported by Elements, but the D5300 is, which is nearly identical. Is there any quick fix?

I recently purchased Elements 13 for Mac-OS and cannot download N-OS and cannot download NEF-RAW files taken on my Nikon D5500. The model is not listed among those supported by Elements, but the D5300 is, which is nearly identical. Is there any quick fix?

What is N-OS?
For the camera raw problem, every new camera has its own raw format and ACR must be updated to include it. That hasn't happened yet for the D5500, so you'll just have to use the Nikon software till Adobe gets the info and releases an updated version of ACR. It's not unusual to be in your situation if you buy a camera model that's only been out a month. You just have to wait a bit.

I purchased a book on my ipad and im trying to retrieve it on my imac and it wont open on my computer

i purchased a book on my ipad and im trying to retrieve it on my imac and it wont open on my computer

Ibooks are ONLY for use on ipod touch, iphone and ipad.
You can indeed store books on your computer, but you cannot read them there

My computer is not recognizing my ipod shuffle. The computer says to use the ipod reset utility. When I tried doing this it told me that it was for a 32 bit version which I obviously do not have. My computer is only a few months old. What do I do now?

My computer is not recognizing my ipod shuffle. The computer says to use the ipod reset utility. When I did that it came up with another message that it was only good for a 32 bit version. I guess I do not have a 32 bit version. I just purchased my computer a few months ago and it uses the windows 7 operating system. What do I do now?

Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

Apple macbook pro with retina display is having yellow screen problems in which screen is not perfectly white and is yellowish. More over the service frm apple's part is ridiculous as they have faulty spare part. Does ne1 hv email of senior person?

Apple macbook pro with retina display is having yellow screen problems in which screen is not perfectly white and is yellowish. More over the service frm apple's part is ridiculous as they have faulty spare part. Does ne1 hv email of senior person?

Apple service centre employee told me that they do not have this 14 day offer in India.
And My mac book pro is taken in by Service centre people to run test etc and I will be informed the next day if they accept it as a fault or not ?
I feeling ridiculously bad.

New iMac connected My Book and it downloaded. Cannot find the files

I bought a new IMAC and connected external drive My Book with almost 2T and it downloaded. It has taken up all disk space and I cannot find it.

If it shows as 'downloaded' in the Purchased tabs in the iBooks app then it should show on the bookshelf in the app. If you select the My Books tab in the app (bottom left) and then tap the 'collection' name at the top middle of the bookshelf and select the 'All' collection does it then show on the bookshelf ?

HT201493 When I add a person in io6 their email is only displayed not their name and picture from my contacts that the email is associated with, why?

When I add a person in io6 their email is only displayed not their name and picture from my contacts that the email is associated with, why?

The whole idea to an icloud account is that one user uses it and has all their devices synced together. Different users need different Apple IDs to create their own icloud accounts. Note that everyone can still use the same ID for an iTunes account (to share purchases).
To create a new icloud account, go to
http://www.apple.com/icloud/setup/

HT201318 I'm trying to purchase a plan on my phone and it will only let me choose the $100. upgrade

I'm trying to purchase a plan on my phone and it will only let me choose the $100. plan which i dont need

Yes, but if you delete the iCloud account and start again, don't you have to wait 90 days for everything to start syncing?? I've been having this problem for months and no one seems to be able to figure it out. I used to have one Apple ID (which was not an email address) and then when iOS came along....and iCloud, they force you to use your email address as ID ....which actually sets up a SECOND Apple ID. I have a Mac, iPad, iPod touch and iPhone. the Apple techs tried to delete the iCloud accounts so that they all said the same thing (email address ID) but then I had to wait 90 days. the 90 days just passed and nothing is automatically syncing yet. I still think there are 2 accounts but if I delete all again.....it's going to be another 90 days (for security reasons, I was told). This is a real pain in the butt.

HT4059 I purchased a book, not a sample, and the download only gave me the first 60 pages. What's wrong? JohNny

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