HT4061 when I plug my iphone and ipad into my computer it no longer acknowledges either devises or charges them? A box comes up and says I do not have the Apple mobile devise on? What is that? and why is this no longer working? PLease help

When I now plug in my iPhone 4S and 3rd gen iPad into my laptop to update and charge neither devises recognise the other? A box comes up at the beginning saying the Apple mobile devise is not switched on! What is this and is this what is stopping my devises working?

The Apple Mobile Device Service is used by your computer to communicate between it and the device - there are instructions on this page on how to start it : http://support.apple.com/kb/TS1567

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