HT4235 HELP! I am trying to synch my ipod classic after a few years of non use of itunes. I cannot do so. Diagnostic tests, specifically Device Synch Tests report that "no ipod found".  What have I got to do please?

HELP!!!!  I am attempting to synch my ipod Classic but have not used itunes for a few years. My ipod refuses to synch & its driving me crazy as I know nothing about computers either. I have run the diagnostics, specifically the Device Synch Tests which report that "no ipod found" although it is showing up clearly in itunes itself.  So its recognized and showing me my libraries but is unrecognised when it comes to synching.  I gave tried a few tips from previous similar queries (unchecking various boxes) and nothing is working. I am using Windows 7 64. Can anybody assist please??

You could try the DFU restore method in Corrupt iPod classic.
Or visit http://www.apple.com/uk/support/contact/ to explore your support options. Is the device still in warranty?
tt2

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