HT4528 im with UNITED RENTALS and am changing from sprint to verizon to an Iphone now both phones are not working. who can i contact

what is a number for support on changing service from 1 carrier to verizon

Customer service for Verizon is 800-922-0204.

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Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error.

Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.

Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.

HT1688 my device was not registered as part of the Developers Program and now my devices are not working, i can not restore nor update my devices... any suggestions? i was running my devices on iOS 7 Beta that i downloaded back in August

my device was not registered as part of the Developers Program and now my devices are not working, i can not restore nor update my devices... any suggestions? i was running my devices on iOS 7 Beta that i downloaded back in August

If you're not a registered developer, it means you've stolen Apple's software. Now you come to an Apple forum and ask for help? You're lucky you're not being prosecuted!
You can receive no help for stolen software here. Enjoy your iBrick.

HT201441 I downloaded new Itunes upgrade, and now my phone is not working, who do I call AT&T or Apple, help!

I am not sure what to do. My iphone 5, is nto working after I updated itunes,, it appears I lost all my stuff. Not sure if I should contact Apple or AT&T?

Contact Apple: http://www.apple.com/support/contact/.

Phone died when on with a Customer Service agent. Now both phones are dead...What do I do now? Trying to set up my iphone 4S and I have no phone to call them back.

Phone died when on with a Customer Service agent. Now both phones are dead...What do I do now? Trying to set up my iphone 4S and I have no phone to call them back.
I was told I can set up my phone service through iTunes, but I can't seem to figure out where to go at this point. Any help would be greatly appreciated!
Greg

what do you mean, it died? plug it into the power! :-)

I cleaned my wireless keyboard with a cloth that had a few sprays of windex on it, wiping back and forth and up and down on the keys. Now, various keys are not working. Is there a way to "reset" the keyboard to restore the keys?

I cleaned my wireless keyboard with a cloth that had a few sprays of windex on it, wiping back and forth and up and down on the keys. Now, various keys are not working. Is there a way to "reset" the keyboard to restore the keys?

Thanks for replying (thorvsphoenix)
The windex was sprayed on the cloth, not the keyboard. And only one or two pumps on a hand towel. No liquid seeped between the keys the towel was barely damp. You are saying the ammonia gas created the problem?
I think It was more an issue of multiple keys being depressed at the same time that screwed up the configuration. That is why I need to "reboot" the keyboard.

I cannot get my messages/text messages to work om my Hi. I am sending this thru my iPad. Respond and let me know you got it. Fun fun fun. . I did go and try to another Apple ID different from my iPhone but it still will not work. Can anyone help me?

I cannot get my messages/text messages to work om my Hi. I am sending this thru my iPad. Respond and let me know you got it. Fun fun fun. . I did go and try to another Apple ID different from my iPhone but it still will not work. Can anyone help me?

chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do.

TS4057 I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What d

I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What do I do?
I also got Motion and can't figure out how to use it with Final Cut Pro X. Any help woud be great. Thanks

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

I upgrade to Lion and now my Mail does not open, who can help me out?!

I upgrade to Lion and now my Mail does not open, who can help me out?!

I cannot get to the mail menu bar. When I try to open mail, I get "you can't use this version of mail with this version of Mac OS X. But the help suggestions don't work either. I am trying to download an update combo v1.1 to see if that helps. Thanks

I was trying to update and sync my iphone 4, the process stopped, now the phone does not work and itunes appears not to "see" the phone? suggestions?

I was trying to sync and update my phone with ITunes, about 5 minutes into the process everything stopped. Now the phone does not work, it will not turn on or off, the screen of the phone shows the Apple Logo and a straight line. ITunes seems to not "see" the phone. Suggestions??

http://support.apple.com/kb/HT3965

TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

What version of Mac OS X?
What home page?
What browser?

HT1338 I installed Mac OSX Snow Leopard 10.6.3 And now my Java is not working, what can I do to fix's this?

I installed Mac OSX Snow Leopard 10.6.3 And now my Java is not working,what can I do to fix's this?

Run Software Update to get to 10.6.8 and update Java.

I have iOS7 on my iPhone4. I turned on the Voice Over option and now my phone is not working at all. At first it was freezing and not accepting any commands. Now all I have is a blank sceen. I can't get back into it. Any ideas what happened here?

I have iOS7 on my iPhone4. I turned on the Voice Over option and now my phone is not working at all. At first it was freezing and not accepting any commands. Now all I have is a blank sceen. I can't get back into it. Any ideas what happened here?

Hi Jeffny01,
If your iPhone is not responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Regards,
- Brenden

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

Where was this site hosted?
Apple eliminated iWeb in July!!!
http://en.wikipedia.org/wiki/IWeb#Discontinuation_of_iWeb_in_iCloud_Transition
http://www.macworld.com/article/1160728/apple_mobile_me_transition_faq.html

HT4528 im with UNITED RENTALS and am changing from sprint to verizon to an Iphone now both phones are not working. who can i contact

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