HT4623 at the "Rescue Email" prompt I hit next and it doesn't do anything?

I am trying to update to the iOS7 but when I am at the "Rescue Email" prompt and I hit the next it doesn't do anything, now what do I do?

restart your iphone (turn off and back on again) worked for me

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HT201210 I downloaded iOS 7.0 on my 4s and it makes you set your phone up. I am doing that now, but am stuck at the "Rescue Email" I put in an email and hit Next and it does nothing! HELP

I downloaded iOS 7.0 and it makes you set your phone up. I am doing that now, but am stuck at the "Rescue Email" I put in an email and hit Next and it does nothing! HELP

I turned my phone off and turned it back on, I went through the whole process again of setting my phone up and it worked

HT4623 my phone is frozen on the rescue email screen while resetting password

My phone is frozen on the Rescue email screen while resetting password

skysandsyd wrote:
... my iphone froze on the plug in screen.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

HT4623 I am stuck at the rescue email screen?

I am stuck at the rescue email screen?

I turned my phone off and turned it back on, I went through the whole process again of setting my phone up and it worked

HT4623 I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen. I entered emails as well as opted out. I have gone back, but Apple ID Security insists I add security questions and mail. HELP!

I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen. I entered emails as well as opted out. I have gone back, but Apple ID Security insists I add security questions and mail. HELP!

Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that. If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.

How to change the Rescue email?

How to change the rescue email?

If you know the answers to your security questions, then from http://support.apple.com/kb/HT5312 :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
If you can't remember their answers and you have access to your current rescue email address then steps 1 to 5 should let you send reset info to it.
If you don't have access to your current rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.Contacting Apple about account security :
http://support.apple.com/kb/HT5699
When they've been reset you can then use the aboe steps to change your rescue email address for potential future use.

HT5312 I do not remember my security questions and the rescue email listed is not any that I know of, What should I do?!!

I just bought an iPhone 5 and when I tried downloading apps I was prompted to enter my security questions, I do not remember the answers and the rescue Email that the reset Instructions were sent to is not one that I know of, What should I do to change the questions and the rescue email ??

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

I need to reset my security questions but when I send an email to the rescue email it doesn't get to me its the wrong email. help?

iTunes wont let me download any music and I have over $20 on my account. It says I need to answer my security questions but I don't know the answers. When I try to send an email to the rescue email, it doesn't work. It says the email starts with an "h" but none of my emails start with an "h". I also don't know how to edit the email. Someone please help!

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154)

I have lost my old itunes account as it had an gmail address which has been deleted by google, the rescue email address is also no longer valid

i am unable to locate my old itunes account. I save music from my own collection and purchased tracks from itunes. i believe the account was using an old gmail account which has been deleted by google as it was inactive for a period of time. the rescue email address is also not obsolete. Is there anyway of tracking down my old account either by creditcard number or home address? i have not been able to get music on any of my devices, ipad 2 or my iphone 5. really need some help as this has been like it for several months.. probably a couple of years if i thnk about it.

Welcome to the Apple Community.
The following article(s) may help you.
Look up your old and forgotten Apple ID

HT201363 I don't remember the answers too my security questions, and the rescue email address is no longer active, is there any other way to reset the security questions?

I added a voucher to my account and now i cannot spend the money on it as it asks me to answer security questions, i have not used the iTunes store in many months and so i have no idea what the answers are to them. And the rescue email i setup is no longer an account I use so i cannot acces it to reset the questions, am i stuck or is there a solution?

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86477)

HT5312 Can't reset security questions because the rescue email is no longer active... Help?

When I open my iTunes it says I need to verify my identity by answering my security questions. I forgot the answers and the rescue email is no longer active. What do I do?

You need to click the links in the order I described in order to reach the contact page. Alternatively, click here, phone them, and ask for the Account Security team.
(88105)

HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

HT201363 i cannot remember the answer to my security question and the rescue email is no longer in use or accessible. what do i do now

i have a lot of music that i bought while living in aonther country and on another computer. hen i try and play any of it i get a message asking for my old apple id id. it does not accept any of my attempts. i do not know the answer to the security question and the rescue email is no longer in use or accessible. how do i 'activate' my music on my new computer?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Trying to load the new iphone app wont let me past the rescue email page ??

trying to load the new iphone app wont let me past the rescue email page

do you use the Google 2-step verification? If so, you need to generate a specific password for that to login.
http://www.google.com/support/accounts/bin/static.py?page=guide.cs&guide=1056283 &topic=1056284

HT4623 at the "Rescue Email" prompt I hit next and it doesn't do anything?

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