HT4623 I am unable to update my Iphone. Mine does not give me the option of software updates, what do I do in that case?
I am unable to update my Iphone, everyone tells me that my phone should give me the option of Software Update and mine doesn't. What do I do in that case?
That option is ONLY available on iphone currently runnning ios 5 or later.
Read the article that you linked. it tell you how to update from itunes. Open itunes, connect iphone
Similar Messages
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I can't update my iPad because when I go to Settings then to General the options go straight from About to Sounds. So what can I do to update my iPad?
jjmaldo wrote:
... So what can I do to update my iPad?
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
HT201269 my new iphone 5c does not give me the option to restore from icloud backup
I am trying to transfer the data from my old phone to my new one and my new 5c does not give me the option to restore from icloud backup
So now what do I doSettings>General>Reset>Erase all Content and Settings.
Once this is done, it will ask you to set your phone up again. You can choose to restore from your iCloud backup. -
My iphone 4 does not give me the option to send pictures.
It does not have the icon in the text message screen. And when I push the arrow on the picture it only gives me the option to email photo, assign to contact, or use as wallpaper. I have no idea how this happened. It used to be on there. I didn't use my phone for about 9 months because the screen was broken. When I got the screen replaced and started using it again I noticed it. But i'm not sure if it was before or after. And how replacing the screen could make that happen.
Your account is probably not provisioned for MMS. Contact your carrier.
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Hey, I need to download the OS onto my iPhone 3GS, however, when I plug my phoneinto itunes it does not give me the option to do so, I am currently running 4.2.1. Can anyone help me?
irapidslammz wrote:
I can not sync it because when I plug it in it says that the apple mobile service has not been started.
Type " apple mobile device service" into the search bar at the top of this page by Support and read the resulting help article. -
Any advice on how to switch to ICloud on my 3g IPhone? I am supposed to install OS 5, but the dialogue box says that my 4.2.1 OS is the current version and does not give me the option of downloading OS5. Apple says I have to be running OS5 to switch.
"iCloud requires iOS 5 on iPhone 3GS or later, iPod touch (3rd and 4th generation), iPad, or iPad 2; a Mac computer with OS X Lion
From here > http://www.apple.com/icloud/ -
HT5787 what happens when someone sell second iphone and does not give you the correct password
what happens when someone sell second iphone and does not give you
If you are talking about activation lock you are out of luck. Without that information you cannot activate the device and have just lost your money. Unless you can find the person and get your money back.
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I have the orignal ipad. I synced all my photos from my computer onto. Now I don't have enough storage on my ipad so I want to delete these photos. When I try from my ipad it only gives me the option to share or copy, NOT DELETE. I went to resync my ipad to itunes, after I downloaded the new version and now it doesn't give me an option to sync photos. How do I get rid of them?
Wow. That's weird.
Is your iPad jailbroke? If it is, all bets are off. If it is not jailbroke, keep reading.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
HT1349 The display of my Iphone 4S does not respond and the LED is on. What does this mean?
The display of my iphone is not responding amd the LED is on. What does that mean?
However i can't check settings because the display does not respond, i tried to use three fingers, but nothing happens. It can receive phone calls and notifications, but the display still is not responding so i can't answer phone calls. But now the Led is off.
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its the same id just renamed it but my phone doesnt allow me the option. is it so obvious im missing it?
Welcome to the Apple community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again. -
I recently updated to Itunes 12.0.1. Now, when I plug in my Ipod and go to the Music section, the Itunes Match option is unavailable. Which means that my music is taking up too much memory on my Ipod Touch. How do I re-enable the IMatch option so that my music will automatically be in the cloud?
Hello pib1617,
iTunes Match can be enabled on your iPod Touch via Settings -> iTunes & App Store.
Turn on iTunes Match. Go to Settings > iTunes & App Store. Sign in if you haven’t already.
iPod Touch User Guide - iCloud and iTunes Match
http://help.apple.com/ipodtouch/8/
Cheers,
Allen -
please help me.
You need to contact the person that sold you the phone. They are the only one that can assist you. If they cannot remove the activation lock, you should request a refund.
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I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!
What OS on your Mac?
What iOS on your phone?? -
My iPad will not update to 5 at all. I don't even have the option of software update in settings. I've tried to update over iTunes and it doest work there either.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.
Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom
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