HT4623 I cant get past the rescue email on the upgrade

I am stuck please help

Same problem, its tabled multiple times in this email as usual Apple has decided to ignore the issue - la la  la nothing could possible be wrong if Apple did it.

Similar Messages

  • HT4623 i cant get past the resuce email screen during the upgrade

    i cant get past the resuce email screen during the upgrade

    Hello DionSimmons,
    The following article provides information and troubleshooting steps that can help get your iPhone activated.
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/TS3424
    Cheers,
    Allen

  • HT5312 How do I send the rescue email if the link doesnt show up???

    I have been trying to answer my secret questions for an hour now and I cant remember the answers and I cant find the link to send the rescue email, plz help.

    The link will only show if you have a rescue email address on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 what if I cant get into my rescue email for my security questions what can I do to change the email?

    Its asking for my security questions and I dont remeber them. So it sends it to an email adress which i dont use or have anymore I dont even know it I was like 10 when I made my account how do I fix this or change the email it sends the answer to

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I do not remember my security questions and the rescue email listed is not any that I know of, What should I do?!!

    I just bought an iPhone 5 and when I tried downloading apps I was prompted to enter my security questions, I do not remember the answers and the rescue Email that the reset Instructions were sent to is not one that I know of, What should I do to change the questions and the rescue email ??

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT4623 I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen.  I entered emails as well as opted out.  I have gone back, but Apple ID Security insists I add security questions and mail.  HELP!

    I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen.  I entered emails as well as opted out.  I have gone back, but Apple ID Security insists I add security questions and mail.  HELP!

    Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that.  If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.     

  • HT5312 When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this

    When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?

    Hi AnnieAnneok,
    Welcome to the Support Communities!
    The articles below may be able to help you with this.
    Click on the links to see more details and screenshots. 
    First, I would suggest you backup your iPod touch and transfer purchases to your computer:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Confirm your Apple ID is set up and updated with the correct information:
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Cheers,
    Judy

  • I forgot my security question answers and i cant get the rescue email. I emaild the apple people and they cant do anything.

    I forgot my security question answers and i cant get the rescue email. I emaild the apple people and they cant do anything to fix it. the problem is i put the hundred dollar gift card on my account and now i cant use it on my mac and im really impatient now because this has been going on for a while! please if you have any answers just tell me how to fix it.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (115016)

  • HT5312 i cant veryfy my apple id. i dont recognise the the rescue email? how do i get round this

    how do i veryfy myApple ID if i no longer use the rescue email i provided?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86758)

  • HT5312 I have a new iphone 5c, my apple account is set to an email i no longer use, i cant get past my own security questions, how do i get everything back in order without losing all my stuff?

    i have a new iphone 5c and i cant get past the security questions. i made my apple account a while ago with an old email. i created a new apple id with my new email but i dont use it. How do i terminate the account with my new email so i can replace my old email? If i reset my security questions will it delete all my stuff?

    You can't delete an iTunes account, but you should be able to change the email address that is on it e.g. by tapping on it in Settings > iTunes & App Store on your phone and logging into it, via the Store > View Account menu option on your computer's iTunes, or via http://appleid.apple.com - you should then be able to put it on your old account.
    For your security questions on your old account, if you have a rescue email address (which is not the same thing as an alternate email address) on that account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address or don't have access to that email account (you won't be able to add one or change it until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 link above to add or update your rescue email address for potential future use
    Resetting an account's security questions shouldn't affect any of the purchases that you've made on the account.

  • HT5312 Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's ols email address

    Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's old email address. How do I change my rescue email?

    You won't be able to change it until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

  • I cant get past the Find my iphone message in itunes when installing! any help????, I cant get past the Find my iphone message in itunes when installing! any help????

    I cant get past this message when I am installing my iphone on itunes? I click on any links and nothing happens.... please help me!
    Free Find My iPhone
    Set up Find My iPhone for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPad or iPod touch. Learn More
    Not Now
    Set up Find My iPhone
    Find My iPhone (or iPad or iPod touch) enables you to locate your iPad with Wi-Fi or iPod touch only when it is on and connected to a registered Wi-Fi network. Find My iPhone is not available in all countries.

    Check out this link https://discussions.apple.com/message/12835691#12835691

  • Had update issues but now my iphone is in a loop of the apple sign then the circling thing, itunes doesnt even pick it up, cant get past this point!! ? any help?

    had update issues but now my iphone is in a loop of the apple sign then the circling thing, itunes doesnt even pick it up, cant get past this point!! ? any help?

    You might want to check this thread https://discussions.apple.com/thread/3374367 hope this helps

  • Trying to load the new iphone app wont let me past the rescue email page ??

    trying to load the new iphone app wont let me past the rescue email page

    do you use the Google 2-step verification? If so, you need to generate a specific password for that to login.
    http://www.google.com/support/accounts/bin/static.py?page=guide.cs&guide=1056283 &topic=1056284

  • After running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

    after running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

    Restart your MBP holding the trackpad down and hopefully the disk will be ejected.  Then try to return it and get a refund or put it in the trash.  There is nothing that software does for your MBP that you cannot do yourself or with free software.
    If can get your MBP started, delete all traces of the offending software.  Worst case is that you may have to erase the HDD and reload the OS and your user data.  I trust that you have a backup (minus MacTuneUp).
    Courcoul has given you his opinion in a very succinct manner, and as you might surmise, I agree with him.
    Ciao.

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