HT4623 I'm trying to update my iphone 4.  I went into my settings then into genral, but have no option for software update.  How so i update my phone?  Help!

I'm trying to update my iphone 4.  I plugged it into my computer, went into settings than into genral, but I have no option for software update.  How do I update my iphone 4?  help!!

Unless you set the device up for Wifi Sync, you will have to upgrade using iTunes.  On the Summary page in iTunes, click the button Software Update.

Similar Messages

  • HT4623 When we go to Settings General, we do not have an option for Software Update...only About and Usage.

    When we go to Settings>General, we do not have an option for Software Update...only About and Usage.  How do we update the system on our iPad?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible?  It does not have the option for software update.

    i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible?  It does not have the option for software update.

    Identify Your iPad
    http://www.ifixit.com/Info/ID-your-iPad
    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    You can no longer update to iOS 6.x, or down grade the iOS.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
    How to Upgrade to iOS 7
    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
    To upgrade using Wi-Fi:
    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    Go into the iPad's Settings.
    Locate and tap "General" from the menu on the left.
    The second option from the top is "Software Update". Tap this to move into the update settings.
    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
    To upgrade using iTunes:
    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
    Now you are ready to begin the process:
    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    After canceling the dialog box, iTunes should automatically sync with your iPad.
    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    From the iPad screen, click on the Update button.
    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
     Cheers, Tom

  • HT4972 Trying to update my iPad2 but when I go into settings and then general. I don't have a option for software update.. But iPad is so behind can you you?

    How do I update my iPad? When I go into setting and then general I do not have a option saying software upadate..

    Don't stop reading ...go all the way through the article. The instructions are in there.
    Update your device using iTunes
    http://support.apple.com/kb/HT4623

  • My iPhone will not allow me to use slide screen? i have powered down and restarted several times. still cannot acces my phone. help needed.

    My iPhone will not allow me to use the slide feature. I have restarted the phone several times. any suggestions?

    Try rebooting.  Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPhone should restart.  See if you can use it when it comes back up.

  • HT4623 My iPad will not update to 5 at all. I don't even have the option of software update in settings. I've tried to update over iTunes and it doest work there either.

    My iPad will not update to 5 at all. I don't even have the option of software update in settings. I've tried to update over iTunes and it doest work there either.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • Trying to update my iPhone 5 iOS 6.1.4 to the new iOS 7 and it says my software is up to date.

    Trying to update my iPhone 5 iOS 6.1.4 to the new iOS 7 and it says my software is up to date.
    Please help.  Are the servers just down?

    Apple's servers are busy. Check again in a few hours or tomorrow.
    (89483)

  • HT4623 in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyo

    in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help

    stell80 wrote:
    in settings and then general i do not have the option of software update...?
    That is only present if you have already updated to iOS 5 or later.  If you're on iOS 4 you can only update while connected to your computer's iTunes.
    stell80 wrote:
    How do I know if I am on IOS6
    Settings/ General/ About
    stell80 wrote:
    I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help
    You can't access iCloud from your iPhone unless you're on iOS 5 or later.  Otherwise, refer to this article:
    http://support.apple.com/kb/HT4436

  • Hello All. This is ASIF MALIK from India. I tried many time to update my iPhone 4 iOS 5.0.1 through my MacBook Pro but every time I recieve an err=-3259 or err=-3156 etc. errors. I was highly disappointed by doing this from passed 4 days gone maaadddd.

    Hello All. This is ASIF MALIK from India. I tried many time to update my iPhone 4 iOS 5.0.1 through my MacBook Pro but every time I recieve an err=-3259 or err=-3156 etc. errors. I was highly disappointed by doing this from passed 4 days gone maaadddd.
    But TODAY I tried it updating my iPhone 4 iOS 5.0.1 through MY HOME PC Windows 7 Ultimate 32 bit after downloading iTune 10.5 & Guys good news is that I UPDATED my iPhone 4..... The plus point of using my windows 7 ultimate PC, even i got the same error twice or thrice but I REUME ALL & then I got the result. I don't know what was the problem updating with my MacBook Pro but FINALLY I SUCCEDED:-) ENJOY GUYS

    just try downloading the *.ipsw file and then update the phone. To download the software and instruction to manually update your phone. follow this link -> www.felixbruns.de/iPod/firmware

  • I have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

    i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

    edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.

  • I tried updating my iphone 4 to ios 5.01 and then chnged my mind and tried to turn it off halfway the updating process.. now i can't turn it on... PLEASE HELP! :(

    i tried updating my iphone 4 to ios 5.01 and then chnged my mind and tried to turn it off halfway the updating process.. now i can't turn it on... PLEASE HELP!

    Hi jonnarink,
    Try this:
    http://support.apple.com/kb/ht1808
    In short:
    1) Make sure the iPhone is not connected to USB and, if it is on, turn it off by holding the power button and the home button together(takes about 6 seconds)
    2) Once it's completely off, hold down the home button
    3) While holding home, connect the USB cable and keep holding home until iTunes recognises the iPhone
    It will force the iPhone into recovery mode, then you can connect to iTunes and restore your backup. Bear in mind that it will likely need to be updated to 5.0.1 anyway.
    :edit:
    Sorry, just saw Ralph Landry1's post above mine(typed mine a while ago, only posted now!) with the same link

  • I am trying to update my Iphone 4 to iSO 4.3 but when I following the instruction under Setting - General there is no option for Software udpate. Do I need to do this another way?

    I am trying to update my Iphone 4 to iSO 4.3 but when I following the instruction under Setting - General there is no option for Software udpate. Do I need to do this another way?

    "Do I need to do this another way?"
    Yes.
    Updating from the iphone itself is ONLY available with ios 5 and above..
    You update as always by opening itunes and connect the iphone.  If there is an update available it will prompt you to update.
    Your can ONLY updtae to the latest available software which is ios 6

  • I am over trying to update my iphone! Everytime I do it will not restore and I have to wipe everything and start again. Can anyone help me, I am on a PC

    I am over trying to update my iphone! Everytime I do it will not restore and I have to wipe everything and start again. Can anyone help me, I am on a PC

    What makes you think I can't use my phone in another country or with another sim.  You obviously can't, but we are hardly going to talk about hacking an Apple phone on the Apple site.  By the way mine is officially unlocked so can swap sims within seconds.

  • HT4623 I updated my iphone 4s iOS 6 however my app store is now in german.  I don't know how to get to back to english & now it won't update any of my purchases.  Please help

    I updated my iphone 4s iOS 6 however my app store is now in german.  I don't know how to get to back to english & now it won't update any of my purchases.  Please help

    I also had the same issue (I downloaded IOS6 on my Ipad in Germany, when I was travelling).  I could not get into the Settings/ITunes & App Store and log out of my account as the Apple ID was greyed out and nothing happened when I clicked on my user id.  I then had to go into iTunes and found that my user id at bottom of the screen in ITunes, click on my user id and assume that the german words meant to log out.  I then was able to log back in and English was restored in the iTunes and App store.

  • HT4623 I have an ipad2 16GB but i don't have the software update option in it so how do I update it to iOS.5

    I want to update my ipad216GB to iOS.5 but i don't have the software update option in it so how do I update it to iOS.5

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

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