HT4623 I've installed the update and even resorted to the restore function. My phone doesn't work not. My screen shows a graphic of the usb connector with an arrow pointing towards and Itunes icon. It will do nothing else! HELP
I've installed the iPhone update and now my phone doesn't work. I even chose the restore function. It went through all that and it still just shows the graphic of the usb and an arrow and the itunes icon. Help!
Yes, I connected the phone to my iMac which is the original computer it is backed up on. From iTunes I had no option except to restore, which I did. Still no luck. Still just see the graphic. :-(
Similar Messages
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i started to update my iphone 4, and in the middle of the update, an icon popped up saying that "iTunes has detected an iPhone in recovery mode. you must restore this iPhone before it can be sued with iTunes."
I really cannot lose the data on my phone. i foolishly did not back up everything ecause there was a previous problem i had with icloud and i needed to delete all of my icloud accounts accept for my contacts.
WHat would i lose if i restored it? and do i need to restore it?
is there another way? if there is, i definetely do not need the update. someone please help me.First, in iTunes, launch Preferences and go to the Devices tab. Check the date and time of the last backup. If it is recent you can restore it. However, if you mean you have the photos back in your Camera Roll then the backup was already restored. To get your music and apps back it should just be necessary to click "Sync".
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My Iphone 3s is stuck and will not open, I have an image of a USB cord with an arrow pointing up to the Itune music Icon and my phone won't open or be recognized by itunes or my computer. What do I do now?
Try restoring it using Recovery Mode.
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I got a 8gig ipod touch from a freind and all I get on the screen is a usb plug with an arrow pointing towards the itunes logo. How do I resolve this? I don't know what operating system it runs, or what year it was manufactured, it is a chrome one.
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I was attempting to update iphone 4s today, laptop went flat during the last stages. The iphone now only displays USB cord, with an arrow pointing towards iTunes emblem. iTunes will not accept/read the iphone. HELP??
If you have the latest version of iTunes you should not have to download the ipsw file separately as jalp suggests. iTunes will download it automatically.
This error (9) most often means that your antivirus or firewall (or router) is blocking access to Apple's servers. In rare instances it can also mean that the phone was hacked (or "jailbroken") to unlock it. If this is the case you must do a DFU restore, not Recovery Mode, as follows:
Reboot your computer
Disable your antivirus and firewall. If you has Kaspersky you may actually have to uninstall it, as it can never be turned completely off.
Connect the USB cable to a USB port directly on your computer, not to a hub. DO NOT connect the other end to the phone
Disconnect all USB devices except for mouse, keyboard and iPhone cable.
Launch iTunes
On the phone hold the HOME and SLEEP buttons at the same time for EXACTLY 10 seconds, then release the SLEEP button but continue holding the HOME button. The screen should be black. If it has an Apple logo this means you held both buttons too long. Release the HOME button and do it again.
While holding the HOME button connect the free end of the cable to the phone.
After a short while iTunes should recognize a phone in "recovery mode" (iTunes doesn't know the difference between DFU and Recovery modes, but the phone does)
Release the HOME button and don't touch the phone or the computer until the process completes or you get an error message. Ignore any displays on the phone.
If the error recurs the phone was probably messed up when it was hacked. This is not a hardware problem, or if it is, it isn't one you can fix.
You can try repeating these steps with a different computer and a different cable. If that fails also the phone is probably not repairable. -
I attempted to update to latest version of IOS. Now all I get on the display is a graphic of the power cord with an arrow pointing to an iTunes icon. Ipad does not seem to power down or power up correctly. Home button is not responding.
I am new to this, could you provide me with a little more detail on how to do this? Thanks so much!
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I bought a new ipad2 yesterday and charged the battery and then expected to get going with it but the screen only displays an image of a ubs connection with an arrow pointing to a itunes symbol. I downloaded itunes on a PC and plugged in the ipad to it but nothing changed on the PC or ipad. very frustrating. anyone else experience this or have know how or ideas to help me?
Here is my standard reply, some of which may have no relevance to your situation. Start with trying different USB ports, even a numbe of times.
1. Make sure that your device is not hidden (left hand pane). If it just reads device then toggle between SHOW and HIDE.
2. Try all the other ports on your computer, even a number of times.
3. Make sure your lead /connections are not faulty.
4. If you have another computer try plugging your device into it without taking any action, give it a moment, remove it and try it back in your other computer again.
5. Make sure you have the latest version of iTunes installed.
6. If using Widows, make sure all Windows Updates are installed.
7. Failing all that, see here - http://support.apple.com/kb/TS1538 for Windows and http://support.apple.com/kb/TS1591 for Macs
8. And failing all that put the device into Recovery mode. See here and note the paragraph 'If you restore from a different computer.... ' down near the bottom of the page -
http://support.apple.com/kb/HT1808 -
i got the iphone 5 today and plugged it into my laptop to look on itunes and buy some apps. i done this and disconnected my phone from my laptop however the screen is just coming up with a usb cable pointing to an itunes logo and wont go off? iv tried everything and it wont go back to the orginal home screen, just keeps coming up with the usb cable pointing to the itunes logo. please can some one give me advise as iv only just got it today
it has been into recovery mode. connecting to itunes will solve your problem. if it didnt work connect it itunes and restore your iphone.
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When I connect to iTunes it says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes". Any ideas?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
My Ipod is stuck with a picture of a USB chord with an arrow pointing to an itunes logo....what is this and how do I fix it? I did look at the "printers and devices" section on my computer. It shows an un identified "apple" device that is in "recovery mode" but that is. I tried to trouble shoot it there but no help....
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi, I bought an iPod 2 and I jailbreaked it before. I tried to download the iOS 5.0.1 from the Settings icon on my iPad 2 but then my iPad wouldn't turn on anymore and it kept on showing a screen with an arrow pointing to an iTunes symbol. I later learned that this was the recovery screen so I tried to put it out of the recovery mode by pressing the home button and power button simultaneously, but the screen kept on returning back to the recovery screen. I could not restore the iPad 2 on iTunes either, so I downloaded Tiny Umbrella 5.10.01 and tried to save the shsh. However, under the recovering devices section on the left side, my iPad did not appear and I only got a device titled ?18092..... I tried to save the shsh of this ?18902... anyways but this did not work. So, I clicked on the device and pressed the exit recovery but then my iPad2 screen went black with a white apple logo in the middle. This logo keeps on dimming and disappearing and even when I plug my iPad 2 to the computer, neither my iTunes nor the Tiny Umbrella notice it. I need urgent help!
eddiekero wrote:
Hi, I bought an iPod 2 and I jailbreaked it before. I tried to download the iOS 5.0.1 from the Settings icon on my iPad 2 but then my iPad wouldn't turn on anymore and it kept on showing a screen with an arrow pointing to an iTunes symbol. I later learned that this was the recovery screen so I tried to put it out of the recovery mode by pressing the home button and power button simultaneously, but the screen kept on returning back to the recovery screen. I could not restore the iPad 2 on iTunes either, so I downloaded Tiny Umbrella 5.10.01 and tried to save the shsh. However, under the recovering devices section on the left side, my iPad did not appear and I only got a device titled ?18092..... I tried to save the shsh of this ?18902... anyways but this did not work. So, I clicked on the device and pressed the exit recovery but then my iPad2 screen went black with a white apple logo in the middle. This logo keeps on dimming and disappearing and even when I plug my iPad 2 to the computer, neither my iTunes nor the Tiny Umbrella notice it. I need urgent help!
At this point only a restore will fix your issue. -
hello i have a trouble with my i phone... i was trying to update a new software and at the end it says that there is some error and i cannot turn my i phone bak on all it shows is itunes logo in the midlle and usb cable with an arrow pointing at the logo. If anyone knows what it is and what i should do please get back to me as soon as possible many thanks.
http://support.apple.com/kb/HT1808
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When I used mavericks in a preview of a picture I could just press the icon that was a box with an arrow pointing up and that would allow me to share (message, email, Facebook, etc) the image. Now in Yosemite in preview if I click the box-arrow
Found my answer in another thread- this is what I did
GO to System Preferences > Users > Right Click on your Name > Advanced Options > and refresh your UUID
Restart your System and the widgets are all back
This solution worked fine for me! -
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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