HT4623 My daughter was trying to acces the apps and reset both my apple id and the passwords but it still is saying it doesn't match.  How can I clear the information and reet everything?

I can not access the aps using the apple id and password I created after my daughter tried to find games for my grandkids.  IT LEEPS TELLING ME THE INFORMATION DOES NOT MATCH

Mommompooh,
Thank you for using Apple Support Communities.
For more information, take a look at:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
follow these steps to reset your password and regain access to the Apple features and services that use Apple ID.
Have a nice day,
Mario

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