HT4623 My ipad keeps crashing & now it won't come back on, just comes up to connect to itunes. Did that and tried a restore but just keeps comin up an unknown error, help please, I have so much on my ipad.
My ipad keeps crashing and this time it won't come back on it just keeps telling me to connect to itunes which I did and it just keeps telling me it can't restore this ipad because an error has occured! Really need help please?
If it keeps coming up with an unknown error - no error code given - try another computer. If that doesn't work, it's time to take it to an Apple Store or an authorized service center to have the device evaluated.
Similar Messages
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I have tried to dowload and update itunes on my PC. I have had an error message error 7 (windows error 126) several times. I have deleted the previous version of itunes and tried a clean install, with the same result. What am i doing wrong????
Hi DavidTPerrett!
I have an article for you that will help you troubleshoot this issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for using the Apple Support Communities!
Cheers,
Braden -
Earlier today I was asked to update mu IOS which I did through my wifi (power connected). On return I just had the "connect to Itunes" icon. I've tried to restore the settings as suggested on the summary page but after downloading and verifying the connections and device the restoration locks up after about 30-40minutes due to an unknown error.
Is there anything I can do to overcome this?iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
I updated my Iphone 4s to IOS 7, now it reboots after every 2 minutes, I tried to restore, but the reboot gets it disconnected from PC, help me solve this reboot issue..
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
This has happened doing the latest software update. I think I accidentally deleted iTunes before doing the latest update in trying to make room on the phone when it came up with limited space.
My iPhone is locked with the connect to iTunes logo on screen. I have connected and trying to restore but it is not working. I have turned it on and off but to no avail.
The restore says two hours to down load. Has anyone else had this problem.iOS: Unable to update or restore
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My 4s iphone has frozen up and it will not turn on or off. I have deleted the old itunes and reinstalled new itunes. Then I tried to restore but to no avail. It just keeps showing itune symbol and the usb plug on the phone.
Here are Apple Steps: http://support.apple.com/kb/HT1808
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I have the iphone 4s. Ive tried to update my phone & its stuck on the connect to itunes screen. Ive tried to even restore my phone then update & i still have a error for both of them. I have the latest version of itunes & went through all the other steps. Its still not working & stuck on the connect to itunes & im growing extremly fusterated.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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Itunes 10.4.1 64bit for Win 7 can't find quicktime, QTCF.dll error -- HELP PLEASE!
Every time I install itunes 10.4.1 64bit for Win 7, it says it is unable to find quicktime, then instructs me to uninstall itunes then install it again. I've done this several times but still have the same problem. There is also another promt that says quicktime can't find the entry point and there's an error having to do with QTCF.dll ... what is this and how can I get my iTunes to work? Help please!
hi guys i found the solution from a wizard of the community and it works, so u may try as follows:-
Correct Answer by b noir on Aug 24, 2011 8:13 PM
Let's try a standalone QuickTime.msi update. It may not install correctly either, but fingers crossed at least the error messages we get from that install may better indicate the nature of the trouble with the QuickTime install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the QuickTime.msi to do a standalone QuickTime.msi install.
Does it install properly for you? If so, does iTunes install properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Ipad 4 black screen won't boot itunes does recognize and tried to restore
A friend of mine brought me an ipad that she was given. The owner didn't know what happened and just went and bought another one. Must be nice! Anyway, my friend wants to get this fixed and brought it to me because she is no kind of geek. I'm running Windows 7, all updated, just checked. I installed most current iTunes, just checked that too. Ipad 4 is looking dead. No response to sleep button or home button. Press and hold both and no response ever. I have read through many options and have tried everything. If I open iTunes and plug in ipad while holding home button, iTunes recognizes the ipad and says it is in recovery mode and so forth. I click the button to restore and it asked to restore and update and I click that option. It downloaded the software package first time and then showed a progress bar on iTunes of unpacking the software and then it said installing or something and the progress bar zoomed across. All the while the ipad showed no reaction whatsoever. I let it sit for over 2 hours with no change to the ipad or iTunes. I hunted around online and found the IPSW file that I think is for this tablet. It said iPad 4 model A1458 which is the model number on back of this tablet. I'm downloading it now. I am planning to try the ****+click option in itunes and installing that IPSW.
Does anyone have any other ideas? I know my system is recognizing the ipad in DFU mode but I can't get any reaction on the tablet. I don't ever see any progress or results in iTunes or on the iPad. This thing has no physical damage so I don't think that's it. The original owner said one day a bunch of stuff popped up on the screen and then it shut down and would never come back.
I know there has to be a way to fix this. I don't believe it is truly bricked for all eternity.
And, yes, I have read many apple support articles about how to use recovery and rescue using old backups and whatnot. I don't have old backups for this device.
Thanks for any suggestions or solutions.
VictoriaAnd one more point, I am not an Apple user. This is my first experience and have had to learn as I go. So any explanations please break it down for a noob. I am fairly computer geeky but when it comes to Mac or Apple or iAnything... I have zero experience.
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I Can not connect to wifi, I did all basic things like restart, reset settings, updates software... Nothing works please help!!!
Hi Alisadat,
Welcome to the Support Communities!
It sounds like you have intermittent Wi-Fi connection if you were able to update your iOS to 7.0.2?
Although you have tried some troubleshooting steps, I would suggest following the guide below in order to attempt to resolve this issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including
previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
- Judy -
I am running windows 7 and trying to download Firefox 3.6 with no luck. Need help please!
I have found the site where you are supposed to beable to run a "downgraded" firefox but when I downloaded it and the installer came up it would not move forward unless I upgraded to the new 10 point something.
I am running windows 7 premier edition, 64 bit. Am pretty junior to computers so if anyone can help please be very specific and do it point by point, lol.Just checking:
# Do you try to downgrade, because you had problems upgrading to the latest version? If so, have you tried the suggestions at [[Installing a previous version of Firefox]]?
# What is the actual message, when installing Firefox 3.6? Does it really mention that you need install version 10? Note that the latest version is 9.0.1.
# Did you download the installer from http://www.mozilla.org/en-US/firefox/all-older.html ? -
Trying to set up my old iphone 3g for dad i went to update it and then it said it needed recovering so i did now its saying recover cant be made and everytime i turn it on its stuck on connect to itunes screen bought the phone a while back can someone please help.
does it give you a error message or just puts you through a loop
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i bought an i pad mini and tried connecting to my toshiba satellite computer windows 8, i was not connecting or reading it a all so in uninstalled iTunes and tghen attempted to resinstall but not its not downloading, can anyone help please
Do you get an error message when you try to download iTunes? If so, what does it say? (Precise text, please.)
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I have recently got an iPad two and I love it, one problem however is that when I try to download books they don't appear on the bookshelf. When I go to purchases to download them, a message pops up that says I have already purchased this item, please go to purchases and select Download! If anyone could help that would be amazing! Many thanks!
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Are you doing this?
You have to sign in and download each iTunes account individually. -
Help!!
My I Phone 3GS did exactly the same. Tried holding the buttons, syncing it to my laptop, plugging it in to the mains (it didn't even beep).
I rang my service provider (Orange) but they couldnt fix it. They passed me onto Apple. Who went through everything. But no joy.
Apple sent me a box to return my mobile to them. Now I have no mobile and have to wait to hear from Apple..
I'm gutted cause no mobile now :-((
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